Customer Service Administrative Assistant
Resume:
VIVIANA FERRANDO
Plainsboro, NJ 08536
Cell Phone 609-***-**** e-mail:
**********@*******.***
Accomplished, effective and diligent, excellent organization skills and capacity to handle
challenging situations. Bilingual. Proficient user of MS Office, Excel, PowerPoint, Access and
Outlook. Currently student at MCCC for Administration Support.
Qualifications
High experience in customer service and office assignments. Willing to learn and grow.
Currently student at MCCC in Administrative Support, to work in any business area. Motivated
person, enthusiastic, cooperative and passionate about achieving a challenging position. Good
computer skills. High contribution to a business’s success. Dynamic and reliable personality that
inspires people to want to work with me. Ability to learn and master new concepts. Strong ethics
skills, commitment to providing unsurpassed service.
Professional Experience
Flow Team – Retail Stock 2013 – now Target Corporation East Windsor, New Jersey
Worked for a retail company, dynamic work, delivering merchandise to the floor for placement.
Customer service assistance. Stock merchandise before store opening. Work in friendly
atmosphere, being as part of a team.
Own Sales Business – Beauty Products 2009-2012 Pennsylvania & New Jersey
Targeted idea for my business, do the research, budget, and the internal structure, good
communication, organized, agent schedule, cash handled.
Administrative Assistant of Manager Director 2000-2008 CLS PERU Lima -Peru
Supported, lead, and response all correspondence, researching documents, collections calls,
provider’s communication. Office support, all clerical duties, cash handled. Planned and
coordinated events initiatives, business development international events, partner retreats,
holiday parties and more.
Administrative Assistant of Collections 1998-2000 Miraflores Cesar’s Hotel (5 Stars)
Lima-Peru. Provide administrative and business support to the Collections Department;
approve credit of guests, trade advertising, invoicing, call collections, Reception desk
interaction.
Education
Mercer County Community College West Windsor-New Jersey Currently student
Administration Support
• Beginning of Algebra
• Pre-Algebra
• English Composition
• Computer Concepts
Aug 2013 to present (14 credits completed)
Mercer County Community College West Windsor-New Jersey ESL
• Grammar, Reading & Writing/Completed (2012-2013)
Bucks County Community College Newtown-Pennsylvania ESL
• Beginning, Intermediate and Advanced levels (2010)
English Level Basic & Intermediate Euro Idioms Lima –Peru
2000-2001
Business Administration San Martin del Peru Institute Lima-Peru
1995-1998
Personal References
Mrs. Giannina Berrocal
Mrs. Claudia VonBriel
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