Matthew R. Radzinski
*****A Daniel Ln, Huntley, IL 60142 - 224-***-**** - Email:
**********@*******.***
Skills:
Microsoft OS Certified
Customer Database Management
Cisco Networking CCNA Certified
Microsoft/Adobe/Novell Software Licensing Specialist
Software Security Specialist
Financial Report Generating
Team Leadership
Contract Negotiations
Experience:
Sr. Business Development Manager
4/2014-Present
American IT Resource Group
Schaumburg, Illinois
Manage all business development and new client acquisition processes for an
IT staffing firm. Duties include lead generation, prospecting, sales, and
account management. New client acquisition includes both direct and tier 1
clients. I am responsible for uncovering key target markets, developing new
sales processes. Generate key reports including active funnel, new client
prospects, open requirements, submittals, and compiling the weekly activity
report for the sales department.
. Acquired and managed 6 new accounts
. Major clients include Sears, Target, and Roosevelt University
. Received 20 open requirements
. Placed 5 IT professionals (4 contract one direct hire)
. 10 current interviews in process
Director of New Client Acquisition
6/2013-4/2014
Kavi Associates.
Barrington, Illinois
As the Director of New Client Acquisition, I collaborate with the executive
staff in managing and creating the assist in lead qualifying throughout the
sales cycle. The sales cycle i10ncorporated discussing how the Analytics
consulting services can automate the customer's environment. Initiated the
RFP process along with implementing a CRM software and lead generating
services. I also spearheaded the first email marketing campaigns in company
history.
. Regestered as an approved vendor for over 20 corporations
including 4 States
. Created 2 lead generation campaigns
. Acquired a pipeline of over 3000 companies
Business Development Manager
4/2012-4/2013
Altima Technologies Inc.
Lisle, Illinois
As the business development Manager, I managed and qualified the customer
data base. During the qualification process I discussed the customer's
role and the IT infrastructure within the company. I assisted the qualified
leads through the sales cycle. The sales cycle incorporated discussing how
the software can manage the customer's environment, performing
presentations either through face to face meetings or online meeting
centers, quoting, and contract negotiations.
In addition to the sales responsibilities, I also assisted in creating a
new sales division within the company by collaborating with the executive
staff in creating the training materials and quotas. I was responsible for
interviewing potential employees and hiring qualified candidates.
Furthermore I trained new employees on the product as well as the internal
systems.
. Discovered, negotiated, and closed the largest transaction in
company history.
. Qualified and added over 250 new opportunities.
Corporate Account Manager
4/2011-1/2012
Tiger Direct
Vernon Hills, Illinois
As the account manager, I maintained and improved customer relations while
prospecting for new clients. During the generation of leads through cold
and warm calls, I also aided customers with accurate and professional pre-
sales assistance. As part of the pre-sales assistance I would discuss the
customers current environment and how we could reduce their overhead costs
by IT simplification by utilizing the latest in software and hardware
solutions.
In addition, I managed all customer orders from entering them, to
confirming the order shipped out of either our warehouses or was drop-
shipped from distribution and delivered on time. Continuing service after
the order was completed to offer post sales support. This included offering
assistance in product use, to ensure the correct product is being utilized
to its full potential in their environment.
. Through identifying unaddressed customer needs I increased sales
by $ 150,000.00
. Through prospecting and cold-calling, I increased new customer
business by 175 accounts bringing in over $175,000 in new sales
. While negotiating with manufacturers and publishers I reduced
overhead $50,000 by obtaining special pricing agreements
Director of Videography and Visual Arts
2/2010-2/2011
Real Estate on Radio
Chicago, Illinois
I managed all video updates on the properties under construction. This
includes filming and narrating the work that has been completed, editing
the videos, and uploading/posting online. In addition, I created and
maintained a filming schedule so that all properties are filmed within a
two week period. For the completed properties, I took high quality photos
and created the virtual tours of the properties for use in marketing them
for sale. This included staging each property. Marketing the properties
included creating websites and linking the sites to QR codes. In addition,
I would create photo albums for the real estate company's Facebook page. I
assisted three other departments. I assisted the property acquisition
department by validating new potential properties, and creating websites to
market the new properties to future investors. I assisted the construction
manager with daily reports from each location I visited while filming.
Lastly, I assisted the IT department when needed for technical assistance.
Software Sales Specialist
2/2006 - 8/2009
Dell
Buffalo Grove, Illinois
As a software specialist, I managed the State Software Contracts for
California and Hawaii, by negotiating software sales with state and local
agencies and educational facilities. This was accomplished through
negotiations between publishers and state agencies to offer the best
solution for the customer's needs. Discussions with IT departments on IT
simplification by implementing different software solutions that would best
fit there needs.
Through my time I became certified in both Microsoft and Novell software as
well as a licensing expert in Adobe software. By doing so, I was able to
increase my knowledge of the products and be able to offer my customers the
best possible solution to their needs, therefore increasing customer
loyalty. In addition, I was in constant communication with my management
staff and other departments to streamline processes and increase current
sales numbers.
. Through identifying unaddressed customer needs I increased sales
by 150% YOY
. Managed and negotiated the renewed the California State
University Microsoft Contract worth over $5,000,000.00
Supervisor of the Box Office
9/2003 - 2/2006
Marriott Lincolnshire Theatre
Buffalo Grove, Illinois
As the supervisor of the box office, I oversaw a department of 10
employees. This included training and developing new and existing employees
I assisted in the interview process for hiring new employees. I also would
communicate company information between resort and box office.
I managed the day-to-day operation of the box office, which included
processing and updating the online orders to reflect availability. Assist
ticket window customers by selling and exchanging tickets during show times
and other busy times. In addition, I was also the decision maker for any
customer escalations.
I closed out the day by generating the daily financial reports and
delivering them to the resort. This was done for both the shows
attendanceas well as the daily business transactions.
. During my time, we increased the subscriber base from 35,000 to
over 41,000 people