ROSALIA ARROYO
Bronx NY *****
917-***-****: MOBILE ************@*****.*** 718-***-****: HOME
HIGHLY SKILLED PROFESSIONAL with extensive experience as an Executive Assistant, Office Manager, an
effective leader and skilled communicator with the ability to adapt quickly to a challenge and work independently
as well as a team player.
EXECUTIVE
ASSISTANT
OFFICE
MANAGER
Client Service Team Player Trainer
Flexible
NYS Driver’s License Effective Communicator
Approachable
Concur Expense Reporting Multitasking Active Listener Intrinsic Motivation
MSWord Excel PowerPoint Outlook Independent Decision Making Prioritizing Goal Setter
ASSISTANT
EXECUTIVE
Provides direct executive and administrative support to the President of the company, including composing
external and internal correspondence; i.e., letters and internal e mail memos and obtaining her authorization
signature on client contracts, purchase orders, vacation requests, and any and all requiring paperwork.
Registers the President to all business activities; i.e., memberships to various organizations, speaking
engagements, conferences and assists with ad hoc special event projects and records President’s time
reporting on itempo.
Serves as liaison between the President and employees throughout the Y&R network (parent company);
prepares and submits senior executive expense reports through online Concur Expense Reporting
Manages business travel arrangements for Executives, including air, train, hotel and car rental; arranged car
service pick ups to and from airports and tri state locations.
ADMINISTRATIVE
AIDE
Maintains client contract database and hard copy files; Outlook Calendar for Executive schedule; ordered
catering service for client meetings and office functions and arrange with in house staff for conference room
set up/clean up functions.
Serves as go to person for the employees, building lobby security, mailroom and messenger rooms; orders
office/kitchen supplies and maintains a tidy office supply room and kitchen; facilitates company relocation
moves three times within 13 years.
Greets clients and visitors to the company and seats them accordingly, provides telephone coverage for the
main reception switchboard.
2
EMPLOYERS
Citigroup, Inc. Executive Assistant 1989 – 2009
Equity Group Junior Account Manager 1984 1989
EDUCATION
State University of New York at Buffalo Computer Science 1980 1983
HS DIPLOMA
St. Pius V. High School General Academia