Customer Service Sales

Anna Waller

****-*** ********* ******, **** Burnie, MD 21060

Home: 609-***-****

Email: ******.*****@*****.***

OBJECTIVE: To obtain a challenging career that utilizes my skills and

knowledge while providing the opportunity to be a part of a team

contributing to growth, both for an organization and professionally.

EDUCATION

Montclair State University

B.A., Psychology, May 2012

Minor: Criminal Justice

COMMUNITY SERVICE

CASA (Court Appointed Special Advocate)

. Trained to become an advocate for children in the foster care system

Senior Citizens Center

. Showed companionship and listening skills to clients while

researching different perspectives on health care

Counselor, Stokes NJ

. Responsible for managing and educating 6th grade students during a

camp experience

. Displayed time management, organizational, and leadership skills

Coach- Hamilton PAL Cheerleading

. Planned and coordinated a weekly schedule

. Taught cheerleading, cooperation and teamwork to children ages 5-12

Challenger Buddy

. Directed and guided handicapped children during T-ball games

Habitat for Humanity (HabiJax)

. Helped a team build and clean homes

EMPLOYMENT HISTORY:

Coldwell Banker- Realtor

December 2013- Present

. Creating a business buying and selling real estate

Mother's Peninsula Grille- Front of House

June 2013- Present

. Provide excellent customer service while working well with a team

. Taking on multiple responsibilities while multitasking efficiently

. Bar/Liquor inventory

. Set up and ran off sight events

Wing Fest

Wing Wars

Irish Festival

Yelp! Event "Suits, Sips and Sounds"

Miller's Ale House- Shift Leader

June 2012-June 2013

. Supervised coworkers throughout shift while making managerial

decisions

. Created wonderful dining experience for customers

Red Lobster- Front of House

March 2010-May 2012

. Worked well with a team to ensure excellent experiences for diners

Chico's- Sales Associate

May 2009 - January 2010

. Demonstrated ability in merchandising and sales

. Designed in-store layout to optimize appearance, use of sales floor,

and increase shop ability for customers

. Managed inventory, including introduction of new and seasonal

products

. Excelled in learning and teaching coworkers the computer system as

well as took on assistant manager roles when needed

Monmouth University Information Technology Department- Administrative

Assistant

September 2008 - May 2009

. Used strong interpersonal communication and technological skills

while assisting professors in day to day business

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