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Executive Manager

Location:
Arbil, Kurdistan Region, Iraq
Posted:
August 20, 2014

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Resume:

CURRICULAM VITAE

DAYANANDAN CHETTIYAMVEETTIL Contact No:+964 750 20

*** **, +964 750-***-****

Email: acfhnv@r.postjobfree.com

acfhnv@r.postjobfree.com

Skype Id: dayanandan.cv1

Objective

Looking for the position of Asst.Executive Housekeeper/Executive Housekeeper

with a well-known institution in order to utilize my professional experience

& knowledge in hospitality industry of total 14 years to achieve my career

and personal advancement.

Career Summary

Started my career in Hotel Industry from the bottom as a Public Area

cleaner with Holiday Inn Resort, Sharjah in 2000. At present I am holding

the position of Asst. Executive Housekeeper with Divan Hotel, Erbil,

Kurdistan region of Iraq. In my 14 years of experience I have been worked

with different brands of 5* chain properties (Intercontinental, Rezidor

SAS, Starwood Hotels and Divan group of hotels) in Middle East in various

positions. In Middle East, most of my career development built in U A E and

I was being there since 1998 till 2010. Also I have pre-opening experience

in Dubai with a 4* Deluxe Hotel as well. Moreover, my professional

experience details are given below

Professional Experience

April 2014 to Present

Company : Divan, Erbil, Kurdistan region of Iraq

(This is one of the Preferred Hotels Group

Property, Based on Turkey with 228 rooms)

Position : Asst. Executive Housekeeper

Reporting to : Executive Housekeeper

February 2013 to March 2014

Company : Le Meridien Jeddah, KSA.

Position : Asst. Executive Housekeeper

Reporting to : Executive Housekeeper

Duties & Responsibilities (Summary)

o Assist to the Executive housekeeper in day to day operations and

direct the staff, control expenses based on budget

o Manage all over the department in absence of Executive Housekeeper

with 52 staff

October 2011 to February 2013

Company : Le Meridien Jeddah, KSA.

Position : Senior Housekeeping Supervisor

Reporting to : Executive Housekeeper

Duties & Responsibilities (Summary)

o Handling the role of Asst. Exec. Housekeeper

o Ensures cleanliness of the hotels as reflected by services scores and

quality assurance inspections.

o Review schedule with Executive Housekeeper based on demands of hotel

and proper maintain levels of staff.

o Coordinating between the supervisors to inspect assigned areas.

o Assisting to Executive Housekeeper to prepare yearly budget, yearly

inventory of linen, uniforms, equipments and machines.

o Planning and preparing monthly training schedule, duty schedule,

action plans (Floor & Public area) maintenance and updating.

o Managing 46 staff including 6 supervisors.

o Handling Laundry operation in absence of Laundry Manager

o Managing all over the department day to day activities in absence of

Executive Housekeeper.

February 2009 to October 2010

Company : Golden Square Hotel Apartments, Dubai, U

A E

(This is a 4* Deluxe Hotel Apartments

with 155 rooms)

Position : Executive Housekeeper

Reporting to : The

General Manager.

Duties & Responsibilities

o Directing and controlling operation of department and staff of

Housekeeping department.

o Coordinating between the supervisors to inspect assigned areas to

ensure the standards are met.

o Regular inventory of supplies and equipments

o Inspect and evaluate physical situation of established and submit to

the management and recommend for painting, Repairs, furnishings etc.

o Maintaining records and prepares periodic activities of staff reports

for management review.

o Arrange and conduct training sessions on monthly basis.

o Managing and controlling daily activities of Laundry

Pre-opening experience

Have been worked as a Pre-opening In Charge of Task Force Team

with Golden Square Hotel Apartments, Deira, Dubai, U A E.

June 2006 to November 2008

Company : Radisson SAS Resorts, Sharjah, U A E.

(This hotel is worldwide 5* chain

hotel with 320 rooms.)

Position : Team In charge (Public Area & Floor)

Reporting to : The Executive Housekeeper

Duties &Responsibilities

o Assisting Executive Housekeeper in daily operations.

o Briefing the staff before starting duty.

o Scheduling staff duty roaster.

o Checking and arranging rooms for VIP arrival

o Inspecting floors, Rooms and Public areas

o Checking and arranging stock of chemicals and guest amenities on

monthly basis

o Updating damage/breakage reports

o Regular linen Inventory.

o Scheduling action plans floor & and public area and updating on

daily basis

February 2003 to May 2006

Company : Radisson SAS Resorts, Sharjah. U A E

Position : Floor Supervisor

Reporting to : Team In charge/ Executive Housekeeper

Duties &Responsibilities

o Inspect and updates status of all rooms and assigned areas.

o Turn maintenance request daily.

o Assisting Housekeeping Department in daily operations

o Assisting to the guest

o Checking and releasing clean vacant rooms as soon as possible for new

arrival.

(Page 2)

September 2001 to January 2003

Company : Radisson SAS Resorts, Sharjah.

Position : Room Attendant

Reporting to : Floor Supervisor

Duties & Responsibilities

o Maintaining overall appearance of guest rooms.

o Cleaning C/o rooms for new arrivals and keeping amenities and Supplies

as per the brand standards

o Making bed and changing linen.

o Providing service to the guest rooms as per hotel standard.

o Checking damage linen and breakage items.

July 2000 to August 2001

Company : Holiday Inn Resort, Sharjah, U A E

Position : Public Area Cleaner

Reporting to : Public Area Supervisor

Duties & Responsibilities

o Cleaning outlets and public areas.

o Cleaning toilets, locker rooms, floors, outlets and lobby areas.

o Polishing wood furniture and marble floors.

o Scrubbing floor.

o Shampooing carpets and sofas.

Training held:

o "SOLUTION FOR SATISFACTION" from BASS Hotels & Resorts.

o "YES I CAN" training from Radisson SAS Hotels & Resorts.

o SAFETY & SECURITY training from Radisson SAS Hotels & Resorts.

o Well knowledge of ABC of Housekeeping from Starwood Hotels

o Brand standards, Service culture and operational innovation

training from Starwood Hotels.

(Original certificates will be submitted at the time of interview)

Languages known:

English, Hindi, Malayalam &Tamil. (Speak, read and write)

Skills

o Good organizing and leadership skills

o Excellent guest service communication skills

o In-depth knowledge of floor cleaning techniques

o Good knowledge in use of chemicals

o Strong knowledge of operating cleaning equipments and machines.

o Energetic and enthusiastic

o Good team managing skills

o Excellent problem solving capacity.

Personal Details

Nationality : Indian.

Sex : Male

Date of birth : 05. 01. 1963

Marital Status : Married (2 children)

Passport Details

Passport No : K 8721957

Date of issue : 12. 11. 2012

Date of expiry : 11. 11. 2022

Place of issue : Jeddah.

Contact details

Mobile Number : +964 750-***-****

E-mail : acfhnv@r.postjobfree.com,

acfhnv@r.postjobfree.com

Skype ID : dayanandan.cv1

(Page 3)

Address in India

Chettiyam veettil, South Village,

P O. Puthucode, Palakkad District,

Kerala State, India, Pin: 678687.

Phone: +91-994*******

Educational qualification

B.A. (Calicut University, Kerala, INDIA.)

Computer knowledge:

FEDELIO, OPERA, WINHMS and M S Office &Excel

Other Details

Current Location : Erbil, Kurdistan Region of Iraq

Present Position : Asst Executive Housekeeper.

Reason for Leaving : For better placement and package

Availability : After one Month (Notice period)

References:

1. Santhosh Gopinathan, HR Director, Divan Erbil, Iraq

Phone: +964-**-*******. Ext.6018, Mob. +964 750-***-****, E-mail:-

acfhnv@r.postjobfree.com

2. Tuan M S Bahardeen, Executive Housekeeper, Divan Erbil, Iraq

Phone: +964-**-***-**** Ext.6029, Mob. +964 750-***-****, E-mail:-

acfhnv@r.postjobfree.com

3. Mr. Manoj Kumar, H R Coordinator, Le Meridien Jeddah., Saudi

Arabia.

Phone: +966-**-***-****. Ext. 2543, Mob. +966-**-***-****,

Email: - acfhnv@r.postjobfree.com

4. Mr. Aris Sambrano, Housekeeping manager, Aloft Abudhabi, U A E.

Phone: +971********, Mob: +971*********, E mail:

acfhnv@r.postjobfree.com

(Page 4)



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