Executive Manager
Resume:
CURRICULAM VITAE
DAYANANDAN CHETTIYAMVEETTIL Contact No:+964 750 20
*** **, +964 750-***-****
Email: ************@*****.***
************@*******.***
Skype Id: dayanandan.cv1
Objective
Looking for the position of Asst.Executive Housekeeper/Executive Housekeeper
with a well-known institution in order to utilize my professional experience
& knowledge in hospitality industry of total 14 years to achieve my career
and personal advancement.
Career Summary
Started my career in Hotel Industry from the bottom as a Public Area
cleaner with Holiday Inn Resort, Sharjah in 2000. At present I am holding
the position of Asst. Executive Housekeeper with Divan Hotel, Erbil,
Kurdistan region of Iraq. In my 14 years of experience I have been worked
with different brands of 5* chain properties (Intercontinental, Rezidor
SAS, Starwood Hotels and Divan group of hotels) in Middle East in various
positions. In Middle East, most of my career development built in U A E and
I was being there since 1998 till 2010. Also I have pre-opening experience
in Dubai with a 4* Deluxe Hotel as well. Moreover, my professional
experience details are given below
Professional Experience
April 2014 to Present
Company : Divan, Erbil, Kurdistan region of Iraq
(This is one of the Preferred Hotels Group
Property, Based on Turkey with 228 rooms)
Position : Asst. Executive Housekeeper
Reporting to : Executive Housekeeper
February 2013 to March 2014
Company : Le Meridien Jeddah, KSA.
Position : Asst. Executive Housekeeper
Reporting to : Executive Housekeeper
Duties & Responsibilities (Summary)
o Assist to the Executive housekeeper in day to day operations and
direct the staff, control expenses based on budget
o Manage all over the department in absence of Executive Housekeeper
with 52 staff
October 2011 to February 2013
Company : Le Meridien Jeddah, KSA.
Position : Senior Housekeeping Supervisor
Reporting to : Executive Housekeeper
Duties & Responsibilities (Summary)
o Handling the role of Asst. Exec. Housekeeper
o Ensures cleanliness of the hotels as reflected by services scores and
quality assurance inspections.
o Review schedule with Executive Housekeeper based on demands of hotel
and proper maintain levels of staff.
o Coordinating between the supervisors to inspect assigned areas.
o Assisting to Executive Housekeeper to prepare yearly budget, yearly
inventory of linen, uniforms, equipments and machines.
o Planning and preparing monthly training schedule, duty schedule,
action plans (Floor & Public area) maintenance and updating.
o Managing 46 staff including 6 supervisors.
o Handling Laundry operation in absence of Laundry Manager
o Managing all over the department day to day activities in absence of
Executive Housekeeper.
February 2009 to October 2010
Company : Golden Square Hotel Apartments, Dubai, U
A E
(This is a 4* Deluxe Hotel Apartments
with 155 rooms)
Position : Executive Housekeeper
Reporting to : The
General Manager.
Duties & Responsibilities
o Directing and controlling operation of department and staff of
Housekeeping department.
o Coordinating between the supervisors to inspect assigned areas to
ensure the standards are met.
o Regular inventory of supplies and equipments
o Inspect and evaluate physical situation of established and submit to
the management and recommend for painting, Repairs, furnishings etc.
o Maintaining records and prepares periodic activities of staff reports
for management review.
o Arrange and conduct training sessions on monthly basis.
o Managing and controlling daily activities of Laundry
Pre-opening experience
Have been worked as a Pre-opening In Charge of Task Force Team
with Golden Square Hotel Apartments, Deira, Dubai, U A E.
June 2006 to November 2008
Company : Radisson SAS Resorts, Sharjah, U A E.
(This hotel is worldwide 5* chain
hotel with 320 rooms.)
Position : Team In charge (Public Area & Floor)
Reporting to : The Executive Housekeeper
Duties &Responsibilities
o Assisting Executive Housekeeper in daily operations.
o Briefing the staff before starting duty.
o Scheduling staff duty roaster.
o Checking and arranging rooms for VIP arrival
o Inspecting floors, Rooms and Public areas
o Checking and arranging stock of chemicals and guest amenities on
monthly basis
o Updating damage/breakage reports
o Regular linen Inventory.
o Scheduling action plans floor & and public area and updating on
daily basis
February 2003 to May 2006
Company : Radisson SAS Resorts, Sharjah. U A E
Position : Floor Supervisor
Reporting to : Team In charge/ Executive Housekeeper
Duties &Responsibilities
o Inspect and updates status of all rooms and assigned areas.
o Turn maintenance request daily.
o Assisting Housekeeping Department in daily operations
o Assisting to the guest
o Checking and releasing clean vacant rooms as soon as possible for new
arrival.
(Page 2)
September 2001 to January 2003
Company : Radisson SAS Resorts, Sharjah.
Position : Room Attendant
Reporting to : Floor Supervisor
Duties & Responsibilities
o Maintaining overall appearance of guest rooms.
o Cleaning C/o rooms for new arrivals and keeping amenities and Supplies
as per the brand standards
o Making bed and changing linen.
o Providing service to the guest rooms as per hotel standard.
o Checking damage linen and breakage items.
July 2000 to August 2001
Company : Holiday Inn Resort, Sharjah, U A E
Position : Public Area Cleaner
Reporting to : Public Area Supervisor
Duties & Responsibilities
o Cleaning outlets and public areas.
o Cleaning toilets, locker rooms, floors, outlets and lobby areas.
o Polishing wood furniture and marble floors.
o Scrubbing floor.
o Shampooing carpets and sofas.
Training held:
o "SOLUTION FOR SATISFACTION" from BASS Hotels & Resorts.
o "YES I CAN" training from Radisson SAS Hotels & Resorts.
o SAFETY & SECURITY training from Radisson SAS Hotels & Resorts.
o Well knowledge of ABC of Housekeeping from Starwood Hotels
o Brand standards, Service culture and operational innovation
training from Starwood Hotels.
(Original certificates will be submitted at the time of interview)
Languages known:
English, Hindi, Malayalam &Tamil. (Speak, read and write)
Skills
o Good organizing and leadership skills
o Excellent guest service communication skills
o In-depth knowledge of floor cleaning techniques
o Good knowledge in use of chemicals
o Strong knowledge of operating cleaning equipments and machines.
o Energetic and enthusiastic
o Good team managing skills
o Excellent problem solving capacity.
Personal Details
Nationality : Indian.
Sex : Male
Date of birth : 05. 01. 1963
Marital Status : Married (2 children)
Passport Details
Passport No : K 8721957
Date of issue : 12. 11. 2012
Date of expiry : 11. 11. 2022
Place of issue : Jeddah.
Contact details
Mobile Number : +964 750-***-****
E-mail : ************@*****.***,
************@*******.***
Skype ID : dayanandan.cv1
(Page 3)
Address in India
Chettiyam veettil, South Village,
P O. Puthucode, Palakkad District,
Kerala State, India, Pin: 678687.
Phone: +91-994*******
Educational qualification
B.A. (Calicut University, Kerala, INDIA.)
Computer knowledge:
FEDELIO, OPERA, WINHMS and M S Office &Excel
Other Details
Current Location : Erbil, Kurdistan Region of Iraq
Present Position : Asst Executive Housekeeper.
Reason for Leaving : For better placement and package
Availability : After one Month (Notice period)
References:
1. Santhosh Gopinathan, HR Director, Divan Erbil, Iraq
Phone: +964-**-*******. Ext.6018, Mob. +964 750-***-****, E-mail:-
*********@*****.***.**
2. Tuan M S Bahardeen, Executive Housekeeper, Divan Erbil, Iraq
Phone: +964-**-***-**** Ext.6029, Mob. +964 750-***-****, E-mail:-
*****@*****.***.**
3. Mr. Manoj Kumar, H R Coordinator, Le Meridien Jeddah., Saudi
Arabia.
Phone: +966-**-***-****. Ext. 2543, Mob. +966-**-***-****,
Email: - **************@*****.**.**
4. Mr. Aris Sambrano, Housekeeping manager, Aloft Abudhabi, U A E.
Phone: +971********, Mob: +971*********, E mail:
**********@*****.***
(Page 4)
Contact this candidate