Customer Service Sales

Salome Harmon

Philadelphia County, PA

***********@*****.*** - 609-***-****

WORK EXPERIENCE

Customer Service Associate/Cashier and Food Service Leader

Wawa, Inc. - Philadelphia County, PA - April 2012 to Present

- Food preparation for following shifts.

- Effectively rotates product on sales floor, in deli, and in stock.

- Correctly completes food orders.

- Follows safe food practices.

- Accomplices customer service & company missions by completing tasks.

- General housekeeping to keep business ready.

- Follows and implements planograms.

- Processes different forms of received payment.

- Greets customers upon entering store and processing order.

- Completes required maintenance of equipment.

Show/Parade technician

Sesame Place - Langhorne, PA - February 2011 to January 2012

- Maintenance of equipment, stage, venue, & booth.

- Maintaining a knowledge of sound & lighting equipment and programs.

-Maintenance of parade floats & equipment.

- Execution of shows.

- Load in and load out.

- Set construction & theatrical carpentry.

- Sound system configuration & operation.

- Light design & light board operation, & maintenance of stage lighting instruments a well as various other

electrical duties.

- Operation of special effects.

Info Desk attendant/Prof's Place attendant

Rowan University - Glassboro, NJ - January 2007 to May 2009

- Processing game & laptop rentals.

- Directing phone calls & other correspondence.

- Processing ticket sales by clarifying information, competing transactions, and forwarding requests.

- General house keeping.

- Making identification cards.

- Maintaining a knowledge of information about the university.

Call Center Representative

Synergixx - Glassboro, NJ - February 2007 to April 2009

- Receive inbound calls from account holders and potential customers.

- Answer questions about the product details, the company, and issues with the customers account.

-Effectively receive inbound calls by clarifying information, completing transactions, and forwarding requests.

-Recognizing opportunities to up-sell.

EDUCATION

B.A. in Theatre Technology and Design

Rowan University - Glassboro, NJ

2005 to 2011

Theatre

Study abroad program - London

2009 to 2009

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