Production or Warehouse Manager

Michael L. Finch

**** ********** ******

Mt. Juliet, TN 37122-4240

615-***-**** Cell

********@*****.***

OBJECTIVE

I'm seeking a position that will utilize and challenge my skills and

training in manufacturing and warehousing supervision/management, as

well as offer the continued opportunity to grow and excel.

SKILLS

. Individual contributor as well as team player with demonstrated

leadership ability

. Ability to prioritize

. Time Management

. Ability to Multitask

. Experience Fostering a healthy team environment

. Excellent interpersonal and written communication

. Willingness to mentor others to help them achieve their

potential

. Experience facilitating meetings

WORK EXPERIENCE

Piedmont Plastics 09/2011 to Present

Lavergne, TN

Warehouse Manager

. Promoted from Assistant Warehouse Manager to Warehouse Manager

11/2012

. Instituted changes in freight carriers that reduced shipping

damages by 15%

. Implemented cycle counting to reduce inventory mistakes by 5%

. Responsible for monitoring all inbound and outbound shipments

for quality, accuracy and on time delivery

. Supervised staff to package and prepare material for shipment

. Facilitated both internal and external customer service.

. Communicate with sales staff to expedite and co-ordinate work

flow

. Managed shipping and receiving staff with duties including but

not limited to: conducting daily production meetings,

performance coaching, evaluations, training, reviews, hiring as

well as terminations.

Schwan's Foods 11/2009 to 09/2011

Mt. Juliet, TN

Customer Service Manager

. Route Sales Management-Retail and wholesale route delivery.

. Service existing customers as well as developing new customers.

. Show new products and make product recommendations to the

customer

. Map out routes and schedule stops to maximize efficiency and

minimize travel time

. Collections for delinquent accounts

OEM Fabricators (custom metal manufacturer) 10/1998 to 4/2009

Woodville, WI

Production Manager/Fabrication Supervisor

. Promoted to Production Manager from Lead Expeditor in 2006

. Initiated and implemented material handling procedures that

increased production by 15% and reduced lead time by 25%

. Increased on time delivery from 85% to 95%within a 6 months time

period

. Continually reviewed quality and implemented procedures that

reduced rework by almost 10% and thereby improved

interdepartmental communications.

. Collectively monitored production of the Fabrication, Machining,

Weld, Paint and Assembly departments.

. Reviewed outsourcing potentials

. Coordinated job requirements and improved communication with

outside vendors

. Continually looked for ways to increase throughput in the entire

operation

. Looked for any road blocks or challenges to production and/or

quality and developed procedures to prevent them.

. Facilitated both internal and external customer service.

. Managed up to 30 people with duties including but not limited

to: conducting daily interdepartmental production meetings,

performance coaching, promotional mentoring, evaluations,

training, reviews, hiring as well as terminations.

Schwan's Foods 7/1996 to 6/1998

Rice Lake, WI

Customer Service Manager

. Route Sales Management-Retail and wholesale route delivery.

. Serviced existing customers as well as developed new customers.

. Showed new products and made product recommendations to the

customer

. Mapped out routes and scheduled stops to maximize efficiency and

minimize travel time

. Collections for delinquent accounts

.

EDUCATION

University of Wisconsin Eau Claire

. Supervisory Management 1, 2 and 3

. Managing for Quality

. Building High Performance Teams

. Maximizing Performance

Northern Wisconsin Manufactures Outreach Center

. Lean Manufacturing Expert Course

Wisconsin Indianhead Technical College

. Employee Recruitment and Retention

. Conflict Resolution

. Workplace Communications

. Problem Solving/Quality Improvement

. Continuous Improvement

. Coping with Difficult People

. Motivating Employees

CERTIFICATION, LICENSES AND AWARDS

. Blueprint reading

. Certified Area Trainer-Wal-Mart

. Forklift and material moving equipment - OEM & Wal-Mart

. Perfect Attendance Award-OEM & Wal-Mart

. 10 Year Service Award-OEM

References Available Upon Request

Contact this candidate