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Customer Service Nurse

Location:
Wilmington, NC
Posted:
August 19, 2014

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Resume:

**** ******** ***** **********, ** ***** 252-***-**** acfhdz@r.postjobfree.com

Katherine Elisabeth Wall

Education

Nutrition and Dietetics East Carolina University Greenville, NC

Bachelor’s of Science Degree May 2011

Technical Skills/Proficiencies

Microsoft Excel

Microsoft Word

Microsoft Power Point

Microsoft Publisher

Customer/Telephone Service

Intermediate proficiency in Spanish

ServSafe Certification

Heart Saver AED CPR Certification

Medical Terminology

Medical Nutrition Therapy

Employment History

[01/2013] [Present] Cape Fear

Hospital Emergency Dpt.

Wilmington, NC

Patient Family

Facilitator

Carry Facility phone to

answer inquires

regarding patients

Escort Patients to

assigned area/transport

patients in the ER

Round in lobby and

treatment area.

Watch point triage

station when nurse has

to assist with other

assignments.

Calls the comprehensive

triage nurse for room

assignment of patient.

Sanitize/Clean rooms

after treatment and/or

surgical procedures.

Makes beds, assist with

clothing and responds to

Nurse Call Bell.

[02/2012] – [2013] NHRMC

Employee Fitness Center

Wilmington, NC

Childcare

Provider/Front Desk

Attendant

Plan and provide children

activities.

Greet guests and direct

them to expected area.

Ensure proper safety of

childcare facility.

Assist with front desk

registration operations.

Maintenance of

equipment and supplies.

[02/2006] 05/2011]

Joyner Library ECU

Greenville, NC

Lab Technician

Preservation and

Conservationist

Inspect books for

damage, and repair;

shelve publications that

have completed

circulation.

Compile records, sort,

shelve, and maintain

books, film, journals, and

government reports in

neat, orderly, and

accessible condition.

Preserve and repair rare

materials and documents

with the use of chemicals

and preservatives.

[05/2003] [08/2005] The Wilmingtonian Wilmington, NC

Housekeeper

Using principles of hospitality and customer service performed excellent cleaning and preparation

of guestrooms, suites and historic mansion on boutique hotel campus.

Assist in training and evaluation of new employees and associates.

Used effective communication to ensure quality service and guest satisfaction.

Volunteer Experience

East End Elementary School (Martin County)- Created and implemented a nutritional lesson plan on

the fundamentals of the effects of enzymes that causes fruit to brown and presented it to a class of fifth

graders. A follow-up session was taken for analysis and results of audio and visual comprehension.

American Heart Association- Assist in administrative office work and marketing event materials

Praise Project (Chapel Hill NC)-field office record keeping, computer database tasks, organizing and

assisting with workshops, participants and events for Nutrition research project/cancer research

Senior Center- Assist in nutrition site for senior citizens. Helped with meals and to clean and sanitize

kitchen

Meals on Wheels- Deliver food to senior citizens provide interaction and communication with

participants as well as implement recreational programs and activities.

Cancer Clinic Kitchen (Greenville, NC) - clean and sanitize dining area/interaction with patients

Wilmington Physical Therapy Intern (Wilmington, NC 2005) - assisted staff with patient rehabilitation

and observant interaction. Also, documented patient’s progressive behaviors.



Contact this candidate