Customer Service Nurse
Resume:
**** ******** ***** **********, ** ***** 252-***-**** ********@*****.***
Katherine Elisabeth Wall
Education
Nutrition and Dietetics East Carolina University Greenville, NC
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Bachelor’s of Science Degree May 2011
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Technical Skills/Proficiencies
Microsoft Excel
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Microsoft Word
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Microsoft Power Point
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Microsoft Publisher
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Customer/Telephone Service
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Intermediate proficiency in Spanish
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ServSafe Certification
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Heart Saver AED CPR Certification
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Medical Terminology
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Medical Nutrition Therapy
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Employment History
[01/2013] [Present] Cape Fear
Hospital Emergency Dpt.
Wilmington, NC
Patient Family
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Facilitator
Carry Facility phone to
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answer inquires
regarding patients
Escort Patients to
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assigned area/transport
patients in the ER
Round in lobby and
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treatment area.
Watch point triage
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station when nurse has
to assist with other
assignments.
Calls the comprehensive
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triage nurse for room
assignment of patient.
Sanitize/Clean rooms
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after treatment and/or
surgical procedures.
Makes beds, assist with
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clothing and responds to
Nurse Call Bell.
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[02/2012] – [2013] NHRMC
Employee Fitness Center
Wilmington, NC
Childcare
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Provider/Front Desk
Attendant
Plan and provide children
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activities.
Greet guests and direct
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them to expected area.
Ensure proper safety of
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childcare facility.
Assist with front desk
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registration operations.
Maintenance of
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equipment and supplies.
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[02/2006] 05/2011]
Joyner Library ECU
Greenville, NC
Lab Technician
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Preservation and
Conservationist
Inspect books for
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damage, and repair;
shelve publications that
have completed
circulation.
Compile records, sort,
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shelve, and maintain
books, film, journals, and
government reports in
neat, orderly, and
accessible condition.
Preserve and repair rare
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materials and documents
with the use of chemicals
and preservatives.
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[05/2003] [08/2005] The Wilmingtonian Wilmington, NC
Housekeeper
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Using principles of hospitality and customer service performed excellent cleaning and preparation
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of guestrooms, suites and historic mansion on boutique hotel campus.
Assist in training and evaluation of new employees and associates.
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Used effective communication to ensure quality service and guest satisfaction.
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Volunteer Experience
East End Elementary School (Martin County)- Created and implemented a nutritional lesson plan on
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the fundamentals of the effects of enzymes that causes fruit to brown and presented it to a class of fifth
graders. A follow-up session was taken for analysis and results of audio and visual comprehension.
American Heart Association- Assist in administrative office work and marketing event materials
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Praise Project (Chapel Hill NC)-field office record keeping, computer database tasks, organizing and
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assisting with workshops, participants and events for Nutrition research project/cancer research
Senior Center- Assist in nutrition site for senior citizens. Helped with meals and to clean and sanitize
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kitchen
Meals on Wheels- Deliver food to senior citizens provide interaction and communication with
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participants as well as implement recreational programs and activities.
Cancer Clinic Kitchen (Greenville, NC) - clean and sanitize dining area/interaction with patients
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Wilmington Physical Therapy Intern (Wilmington, NC 2005) - assisted staff with patient rehabilitation
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and observant interaction. Also, documented patient’s progressive behaviors.
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Contact this candidate