Sales Customer Service

Location:

Posted:

August 19, 2014

Marty Human

Hamilton, OH ***13

E-Mail **********@*****.***

Over twenty five years experience in outside sales/management in the

automotive industry. Extremely strong in customer service and retention

skills.

Highlights

Exceptional interpersonal skills Organized and meticulous

Strong sales closer Clear and articulate phone manner

Driven Excellent time management

Expert in automotive products Dependable

Cheerful and energetic Team Leadership

Accomplishments

Led sales team to grow revenue weekly for $30,000 to $60.000 in 6 months.

Experience

December 2011 to May 2014

General Manager

Conducted business to business telephone sales. Contacted new and existing

Customers to discuss how their needs could be met with specific products

and services. Quoted prices, credit terms and other bid specifications.

Negotiated prices, terms of sales, and service agreements. Responded to

all customer inquiries in a timely manner. Managed a team of 5

technicians, assigning repairs

to technicians by experience level. Ordered parts and repair supplies with

several vendors to obtain best quality and prices levels. Managed all

warranties to customer satisfaction and retention.

Ten plus years experience with Napa auto parts as Store Manager, Outside

Sales Rep. District Manager and Sales Manager