Customer Service Accounting

Josue Pagan

**** ****** ***** ** *******, FL **824 ? 407-***-**** ? ********@****.***

Accountant

Over 5 years of commended performance in Accounting. Good Expertise in bookkeeper,

staff accountant customer care/communications, problem solving and relationship

building. Possesses the ability to work under minimal supervision. Able to handle

multiple priorities and meet tight deadlines without compromising quality. Ability to

work with sensitive information by maintaining a high level of confidentiality.

Strong time management, productivity and follow up skills.

Internal Controls/Reports

Balance Sheets Reconciliation

Inventories Analysis

Records/Reports Management

Cash Flow Review

Account Research/ Analysis

Budget Creation

General Ledger and Journal Entries

Corporate GL

Vendors Relations/ Customer Svc

Month-End Reconciliation/Analysis

Financial Statements/Preparation

Income and Payroll Taxes

Audits Procedures

Decision-Making & Problem Solving

Bank and Account Reconciliation

Bilingual English/Spanish

Accounting Software

Areas of expertise include but are not limited to:

WORK HISTORY

Accountant

Maintained a track record of monthly and yearly revenue, expenses, and debt along

with, supporting documents

Leaded, directed and managed inbound and/or outbound site operations to ensure that

the operations staff executes service agreements at, or above the customer's

standards

Maximized profitability through superior customer service, effective and prompt

communication and follow-up on all pending matters with the customer

Maintained a clean, professional and safe working environment by inspecting and

scheduling maintenance, and ensuring that all office and warehouse equipment was in

safe working condition

Oversaw monetary matters including billing and payroll and debt

Account Payable Analyst (Temp)- Hotelbeds Orlando, FL

2014

Staff Accountant II (Temp) - Orange Lake Resort Kissimmee, FL

2014

Bookkeeper/Accountant - CPA Carlos Quintana & Consultant, Mayaguez, PR

2008-2013

Entry Level Accountant (Internship) - A.M.P.I Mayaguez, PR

2008

Restaurant Manager - Casa Criolla San German, PR

2006-2008

EDUCATION

Bachelor's Degree - Interamerican University of PR

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