Human Resources High School

Sharon El-Arnold

**** ******** **, **** ** **************@*****.***

Philadelphia, PA 19119 215-***-****

AUTOMATION SKILLS

1.Microsoft Word 7

* *********** ****** *. ******** Savvy

3. PeopleSoft Oracle 6. Nexus Lexus

4. Quicken Books 7.. Delta View

Academia – High School Graduate; Some College Courses; Studying for MSCS (Microsoft

Systems Certification Specialist Online Course)

Independent Contractor \November 2010 --

Summary of Community Service (while unemployed)

aarp/experience corps. Philadelphia, PA September 2011 – June 2012

Math and Reading Tutor. School District of Philadelphia

I tutored reading and math 2nd grade students at designated public schools in urban sections of

Philadelphia; parent/tutor conferences to keep parents abreast of student’s progress; field trips;

one-on-one tutoring on an as-needed basis; weekly summary reports for supervising agency.

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Career Leadership Academy (CLA). Opportunities Industrialization Center (OIC).

Volunteer Admin Assistant. Philadelphia, PA May 2010 –

October 2010

This program was designed to provide equitable education to drop-out youth, ages 16 -21 years

old. The major focus was to prepare them to get their GED and aspiring interest in attending

college. My role was to verify rosters, assist Case Managers with interviews, screening and

directing telephone calls from former teachers and School District of Philadelphia personnel;

outgoing correspondence and distribution of mail.

Achievement Tutor Independence Center (AIC). Philadelphia, PA 2009

- 2010

Volunteer

I tutored 15, 16, and 17 year-old teenagers in Reading, who were behind the national average

score for the inner city middle and high school public schools. At the end of the tutoring session, 86% of

students were re-tested. Their scores had showed remarkable improvement, and many of them were able

to return to their high schools’ regular reading classes to complete academic requirements for graduation.

Sharon El-Arnold

**************@*****.***

AARP. Philadelphia, PA Fall 2008 –Spring 2009

Volunteer

I volunteered to support AARP’s mission statement to inform the public and individuals 55+ about the

numerous services available. These promotions occurred at health fairs and other nonprofit events in

Philadelphia, PA.

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Summary of Job Duties and Responsibilities

January 2000 – fall 2008

I provided administrative and secretarial, legal and human resources support to top and middle

management, general, associate and other legal counsel staffs. This included incoming and outgoing

correspondence, machine transcription, typing, information research using the Internet, Nexus Lexus;

filing and taking and routing telephone messages; drafts memos and correspondences as appropriate.

In addition, I scheduled and performed word processing activities; formatted revised documents;

scheduled by electronic depositions and other litigation, worker’s compensation, personal injury; RFPs;

travel arrangements; expense account reconciliation using the company’s policies for accountability;

created travel itineraries and schedules in accordance with travel requests.

I maintained excellent company files, soft and hard copies; performed duties in the absence of secretarial

and receptionist absences; performed other administrative and other office responsibilities as required or

as assigned.

Organizational Relationships

I reported directly to Offices of General and Associate Counsel; Corporate and Middle Management

Officers within Human Resources, Compensation and Benefits; Financial Services and Business

Management.

Former Employers

1. American Financial Business Services (ABFS). Bala Cynwyd, PA (temporary assignment)

2. Cigna, NA. Philadelphia, PA

3. Reliance Standard Life Insurance Company. Philadelphia, PA (temporary assignment)

4. Urban League of Philadelphia. Philadelphia, PA

5. Philadelphia Housing Authority (PHA). Philadelphia, PA

6. International Financial, llc. Philadelphia, PA

7. Insight Staffing llc. Philadelphia, PA (temporary assignment)

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8. Lotus Development Corporation. Bala Cynwyd, PA (temporary assignment)

9. Wolf Block, llc, Philadelphia, PA (temporary assignment)

10. Jonathan Wheeler, llc. Philadelphia, PA (personal injury temporary assignment)

11. Offices of Steve Gross, Esq. Philadelphia, PA (worker’s compensation temporary assignment)

12. Opportunities Industrialization Center (OIC). School District of Philadelphia

Re-engagement Program. Philadelphia PA (temporary assignment)

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