C OURTNEY S ANDERS
**** ******** **, *** **** San Antonio, TX 78240
210-***-**** ***********@*****.***
ENTRY LEVEL MECHANICAL DESIGN SPECIALIST
Team Leadership Professional Versatility Interpersonal Communications
A highly knowledgeable and dynamic professional seeking an entry level role in the sector of mechanical design. Known as an
independent and self motivated individual with the ability to maintain technical documentation, ensure quality and drive productivity
across the board. Regularly utilize skills in problem solving and critical thinking in order to address process bottlenecks, shortcomings
and errors. Strongly proficient with Solidworks and knowledge of AutoCAD software.
Mechanical Engineering First Article Inspection (FAI) Procedural Compliance
System Troubleshooting Avionics Equipment Workflow Management
Documentation & Reporting Quality Control Internal Policies
Process Improvements Shipping Logistics Customer Service
PROFESSIONAL EXPERIENCE
ACCENTURE, San Antonio, TX 10/2012 Prseent
FAI Quality Engineer
Provide day to day management and oversight of $285,000+ worth of FAI quality documentation in support of maintaining
internal policies and procedures. Ensure compliance with all procedural and process requirements.
Scrutinize blueprints in order to identify FAI related discrepancies and implement long term solutions.
HARLAND CLARKE (ADECCO STAFFING), San Antonio, TX 4/2012 10/2012
Customer Service Specialist I
Facilitated hands on service to 100+ customers in assurance of check related issues and inquiries.
KGB (INFONXX), San Antonio, TX 10/2011 4/2012
Verizon Landline Representative
Provided dedicated customer support for 50 100 customers regarding landline telephone issues while performing informed
troubleshooting and confirming all resolutions.
Provided activation assistance for voice service and various calling features.
UNITED PARCEL SERVICE, San Antonio, TX 10/2010 10/2011
Air Hub Planner (6/2011 10/2011)
Recorded package data regarding late / non delivered UPS shipments. Monitored and ensured the flow of packages from day
to day.
Industrial Engineering Supervisor (10/2010 6/2011)
Audited 10 16 package cars on a daily basis, including the collation of various shipping logistics and statistics.
Authored detailed reports concerning the number of package loads per employee in assurance of streamlining individual
functionality and proper delegation of daily workloads.
ST AEROSPACE, San Antonio, TX 2/2011 8/2011
Planner
Credited with developing a list of avionic equipment racks, thereby drawing attention to necessary repairs.
Provided ongoing research regarding the availability and accessibility of materials needed for the manufacture / production of
aircraft related parts. Relinquished technical data as needed.
CLIENT NAME Resume, Page 2
Previous roles include Analyst Associate with Valero in San Antonio, TX (6/2010 8/2010), Student Intern with P2 Energy Solutions in
San Antonio, TX (6/2008 8/2008), Directory Assistant Representative with KGB (INFONXX) in San Antonio, TX (10/2005 8/2007),
Tracking Agent with NCO in San Antonio, TX (1/2005 9/2005), Directory Assistant Representative with Operator Services Company
in San Antonio, TX (4/2002 1/2005) and Substitute Teacher with Northside Independent School District in San Antonio, TX (10/2001
4/2002).
EDUCATION & CREDENTIALS
Certificate of Completion, FAI Reviewer Training / Requirements (1/2014)
Bachelor of Science, Mechanical Engineering, The University of Texas at San Antonio (5/2010)