Customer Service Representative

Brisa A. Magana

*** ****** ** ********* *****

*****.******@*****.***~ 949-***-****

Dear Laboratory Manager:

Thank you for the opportunity of being considered for employment with your company as a

Certified Phlebotomist. With that purpose in mind, I have enclosed my resume for your review

and consideration.

I am a Certified Phlebotomy Technician, both State and Nationally, with excellent skills in all

modalities of phlebotomy, and working with a wide range of patients. My skill level includes

securing 30 to 40 venipuncture daily, and 10 in a busy hour. I am very punctual, hard-working,

self-motivated, committed to excellence, and take pride in a job well done. I possess a positive

and confident attitude, and this enables me to obtain blood specimens with ease. I believe that I

am the best candidate for this position because of my excellent work ethic and phlebotomy skills.

I look forward to meeting with you personally to discuss how my experience and skills will

contribute immediately to your organization. You may reach me directly at 949-***-****.

Thank you for your consideration. I am looking forward to joining your team and working with

you in the very near future.

Sincerely,

Brisa Magana

Brisa A. Magana

119 Joyner ST Oceanside 92054

*****.******@*****.*** ~ 949-***-****

OBJECTIVE

Bilingual Certified Phlebotomist is seeking a position with a well established organization with a

stable environment that will lead to a lasting career in the medical field.

.

Optional: Certified Phlebotomy Technician, Patient Services, Lab Assistant, and Customer Service Representative.

EDUCATION

U.S. Colleges of Health & Human Services ~ Anaheim, CA August 2013 –November 2013

Certified Phlebotomy Technician

American Career College ~ Anaheim, CA October 2012 –July 2013

Medical Assistant, HIPPA & CPR certified

SKILLS

Patient Identification Customer Service Medical Terminology

Vaccutainer System Universal Infection Charting/Filing

Control

Butterfly Techniques Medical Assistance

Telephone Etiquette

Skin Puncture

BLS/CPR/AED Certified

Procedures

Blood Composition HIPAA/OSHA

Guidelines

Centrifuge

Excellent Bedside

Finger/Heel Sticks Manner

Venipuncture Procedure Computer/Typing 50

wpm

Urinalysis

Data Entry

Specimen Labeling

Business Law

Specimen Transport

WORK HISTORY

Logistics Health Inc. – Oceanside CA

Collect specimens handle blood samples, by venipuncture, vaccutainer, capillary puncture, butterfly and finger

stick techniques

-Take vitals signs

Phlebotomist Intern: Lab Corp ~Laguna Hills, CA

November 2013-

December2013

-Collected a variety of specimens, but especially blood samples, by venipuncture, vaccutainer, capillary puncture,

butterfly and finger stick techniques, from a wide range of patients of all ages. Secured 30 to 40 blood specimens

daily, and 10 during a busy hour. Processed and centrifuged blood, and prepared urine specimens for lab analysis

and/or transport. Utilized computerized database to accurately verify patient identification and doctors’ orders.

Stocked rooms with laboratory supplies, and maintained a safe and sterile work area.

Medical Assistant : Naficy Medical Group and Shangri-La Medical Spa

27512 Calle Arroyo St San Juan Capistrano, CA 92676, CA July 2013 – August 2013

-Responsible for the front office, taking care of patient billing, doing patient intakes and vitals, scheduling

appointments and answering the phones

-Handled patient intake, took medical histories and vital signs, conducted EKG’s, took blood draws and

administered pregnancy tests

References upon Request

Contact this candidate