KIRSTEN KELLY ***-**** Ontario Street, Burlington, ON; 905-***-****;

acfh5x@r.postjobfree.com

ARAMARK REFRESHMENT SERVICES:

Current

John Deere Distribution Centre, Grimsby; Front Line Food Handler

Assisting with Coordination of Special Events including;

Menu Creation/Preparation/Serving, Coordination of Themes, Event Timing

CDDC HOSPITALITY: March, 20013-November, 2013

Live Bait Ale House, Milton; Promotional Events Manager/Bartender

Coordinator; Beer Fest

Creator; Product Knowledge Information Kit

Co-Coordinator; Grand Opening

Entertainment Coordinator (weekly)

PEPPERWOOD RESTAURANT GROUP:

2008-2013

Pepperwood Bistro, Burlington; Entertainment Coordinator/Supervisor/Service Bartender

Coordinator; Live Music (weekly)

Promoter (music); In-House, Print, Social Media

Co-Coordinator; Songwriters in the Round (monthly)

Walker’s Fish Market, Mississauga; Supervisor/ Service Bartender

Assistant; Promotional Events including Product Creation/In-House Promotion/Liaison

Coordinator; Product Promotions (weekly)

Walker’s Fish Market, Burlington; Supervisor/ Bartender

Coordinator; Product Promotions (weekly)

DARDEN RESTAURANT GROUP: 2005-2008

Red Lobster, Burlington; Certified Team Trainer/Server

Coordinator; Training Schedules

Supervisor; Oral/Written Tests, Determination of Trainee Progression

Jake’s Grill and Oyster House, Burlington; Server

2003-2005

Product Knowledge, Team Training, Food/Wine Pairing

Sonoma County Wine Bar, Burlington; Closing Manager/Bartender/Server 2000-

2003

In-House Promoter; Feature Products

Closing Procedures; System Shut-Down/Cash Balancing/Securing Restaurant

Product; Inventory-Maintaining/Balancing/Rotation/Quality

Thank you for taking the time to review my resume in consideration of the Event Coordinator position currently available.

Development in my career has lead to a range of experience in providing exceptional customer service. Working within specified

guidelines to exceed client expectations, while meeting the requirements of my employer, is consistently at the forefront of my

ambition. Competencies I factor into each endeavor are adherence to regulations of government agencies (i.e. LCBO, Health and

Safety Board); honouring specifics of budget allowances; maintaining controlled schedules and delegation of responsibilities in

order to achieve desired outcomes.

Managerial positions have increased my proficiency in time management; allowed me to take initiative and promoted existing

strong interpersonal capabilities, contributing to effective work-place relationships. Skill proficiencies include communication,

both verbal and written as well as via electronic correspondence; adept multi-tasking; confident manipulation of software

technology and obtaining certificates of completion in various seminars including WHMIS, Work Place Health and Safety

Standards and numerous Product Knowledge Information Sessions.

Attributes I am able to offer include adaptability, paramount to promoting competent decision making in multi-faceted

environments; natural leadership aptitude and organizational dexterity, factors necessary to successful planning and executing of

events. Positions held have provided opportunities to hone qualities such as diligence, ingenuity and the ability to take direction.

As a Co-Coordinator I was able to concisely discuss expectations, be receptive to other points of view, demonstrate flexibility and

maintain a professional standard at all times.

Looking ahead, my goal is to expand my career in surroundings offering fresh challenges daily. I strive to acquire new expertise,

while expanding on existing skills, propelling myself forward in the field of Event Coordinating. I aim to excel by contributing

knowledge gained thus far and conscientiously applying myself to possibilities for continued growth and knowledge.

I look forward to hearing from you in the very near future. Should you have any questions, require further information or to set

up an interview at your convenience, please do not hesitate to contact me.

Sincerely,

Kirsten Kelly

RELATED ACCOMPLISHMENTS

TECHNOLOGICAL PROFICIENCIES

Microsoft Office; Power Point

Internet

Correspondence via Email

Social Media

CERTIFICATIONS

St. John’s Ambulance First Aid 1-5352RC

Smart Serve 960********** -kir

ACCREDITATIONS

via SHERIDAN COLLEGE:

Essential Communications

Professional Relationship Skills

Living and Working in a Diverse Society

via DARDEN RESTAURANTS:

WHMIS Seminar

Certified Team Trainer

POS SYSTEMS

Moneris

Open Table

Silverware

Squirrel

VOLUNTEER POSITIONS

Lakeshore Public School Council;

Co-Chair 2013/2014

Vice-Chair 2012/2013

Fund Raising Coordinator 2011-2012

Parent Representative 2008-2012

Expanded Work Experience

Aramark

Assist`g with groups of 8-120 in menu & recipe creation, execution, service for board meetings, luncheons, dinners,

outdoor events, VIP functions

Assist`g w room configuration, equip lists, prep schedules

Work`g win specified time constraints, budget restrictions, themes, dietary concerns, product availability

In addition... daily responsibilities, time mngmnt, food prep & service, pars, cash balanc`g, product upkeep&rotation

LBAH

Sp. Events Coord.- Beer Fest, Grand Opening

Acquisition: 20+ sponsors, swag, door prizes, specialty product, musicians

Correspondence: sponsors, charitable orgs, suppliers, musicians, media

Liaison: btwn all parties, GM, Dir of Ops, team

Correlating: food, bevs, tix sales, room capacity, VIP considerations, charity org, entertainment, scheduling win

confines of H&S, LCBO, CDDC, labour board regs & standards & budget

Marketing: in house, social media, print, interpersonal

Responsible for: media coverage-local paper, SNAP Milton,- adequate staff, product,- room config., nec equip avail &

function`g,- all follow-up correspondence (thank u`s, results of event, etc)

Creation of Prod Know Info Kit- to be distributed to all team & new hires – correlation of info 80+ products incl`g

list, descriptions, serv`g instruct`s, storage, notable attributes,

In addition, daily resp`s...closing supee, team supee, bartending, customer concerns, quality assurance, reporting to

GM – weekly... mngmnt meet`s, inventory acntb`y, schedl`g local musicians 4x week, upkeep entertainment webpage,

Pepperwood

Spec Events Co-Coord; Songwriters in the Round (monthly) – Marketing via webpage, facebook, print (sched upkeep

in local ent. Lists), phone, in house, - securing&sched local talent (4-10 artists) per night – ensuring necc equip funct`g

& avail, determin`g staff, product, floor supervision needs

Entertainment Coordinator...local bands(solos - up to 4 peeps) 3x week – acquire, neg fee, sched, correspondence

(phone,email,text), promote via print, social media, in house – liaison btwn musicians, GM, team

In addition, Service bartender for up to 8 servers while maintain`g bar clientele & oversee’g customer/team concerns,

prod quality, systems functions, in very high volume enviro, exceed’g customer expec’s consistently & acting win

confines of H&S, LCBO, PPWD Grp,

Walkers

Spec Event Asst; organizing team, relay’g info re spec product, details of event, expectations...report’g to GM,

appraising of situations, potential concerns...product creation (signature bevv for event), ensuring ample product, prod

knowledge, necc equip, distribution of product...weekly for oyster promos, 2/3x per year

Organizing, serv’g, customer relations, for large group bookings...incl’d dietary restrictions, spec occn’s, menu

consultation

In addition to bartender duties, closing suppe role, secur’g build’g and cash, equip safety, H&S, LCBO regs,

maintain’g PPWD GRP stands

Darden

Meet’g/exceed’g(weekly) sales quotas, customer satisfaction reports, mngmnt audits

Completion Cert. Team Trainer, WHMIS Standards, Prod. Know. Cert.

Cert. Trainer...org’g train’g sched ensur’g efficient & successful completion/competency accord’g to Darden

Corporate standards...determ’g progression of trainees until completion...grading&overseeing written/oral

test’g...mentoring after trainee prog comp’d

In addition...server responsibilities, facilitat’g exemplary customer service consistently, comply’g w LCBO, Darden

Stands, H&S

Jake’s

Emphasis on prod knowledge, food/wine pairings, customer service, meet/exceed’g weekly sales avrg’s, relay’g

feature prod info and complying w H&S, LCBO, Jake’s stand’s

Sonoma

Inventory Mngmnt of 82+ wines incld’g...daily inventory, determining order quantities, stock quality & rotation,

account’y discrepancies,

Proficiency POS system from team & mngmnt perspective...daily usage, corrections, transfers, daily/weekly reports,

shutdown

Supee 10-20 team members, customer concerns, LCBO, H&S stands met (capacity, responsible serving of alcohol,

etc daily cash balancing, accnt’y for all $ in, secur’g build’g, ensur’g safety (alarms, equip shut down),

In addition...service bartender, club style setting, high volume, large amt cash...server- cas fine dine atmos, extensive

knowledge of wine, menu pairings, aperitifs, cocktails, etc...

Contact this candidate