Administrative Assistant Office
Resume:
OLGA FOTINICH
Winnetka, California *****
*****@*****.***
ADMINISTRATIVE ASSISTANT with ADVANCED TECHNICAL SKILLS
10+ years of diverse experience in the medical, engineering and multimedia
industries. Frequently commended on proven ability to implement projects,
meet deadlines, and achieve goals with solid logical and analytical
thinking. Drive process improvements in compliance with established
policies, procedures .Skilled in conveying information through written
reports and daily correspondence.
EXPERIENCE
Unit Secretary/Nursing Communication Technician 2004 to 2012
Cedars Sinai Medical Center, Los Angeles, California
Managed busy desk; determined and outlined priorities to exceed patient
expectations. Screened, prioritized, and routed incoming calls to the
appropriate party. Monitored office supply inventory and scheduled product
deliveries. Organized files, folders and forms for the floor. Compiled
patient information for file transfer to outside healthcare facilities.
- Maintained calendars, determined priorities and resolved schedule
conflicts. Alerted physicians and nurses to issues requiring immediate
attention.
- Effectively used information technology systems to generate
correspondence, memorandums, and forms, and facilitate accurate
document flow.
- Coordinated nursing resources and assigned patient requests and follow
up to confirm timely completion of tasks and patient satisfaction.
Addressed unresolved requests.
- Recorded and verified physicians' orders including laboratory orders,
procedures, and tests in patient records.
- Facilitated patient care in collaboration with pharmacy, imaging,
laboratory, social and home health services departments.
Office Manager 2001 to 2004
M.D.Bernard Goetz Medical Office, Los Angeles, California
Managed a staff of four, and directed all daily operations for busy medical
office including scheduling appointments, greeting and registering
patients, and managing patient flow. Completed office supply requisition
requests. Monitored and tracked inventory. Generated multiple sales,
earning and expense reports. Trained, supervised and monitored staff
performance, and prepared annual employee evaluations.
- Collected, reviewed, verified and electronically recorded personnel
records and required forms for employees.
- Created a daily and weekly task system that effectively streamlined
office procedures and maximized productivity.
Administrative Assistant 1997 to 2001
TPC Traveling, Inc., Studio City, California
Distributed and filed electronic and hard copies of new product releases.
Reorganized alphabetical and chronological filing systems.
- Employed advanced Microsoft Office skills to create graphs and
graphics for presentations and flyers. Calculated expenses and
revenues with Excel, and maintained and generated reports from
extensive client Access database.
- Updated, retrieved, and maintained client, vendor, agent and travel
information with TRAMS Travel Industry Database.
ADDITIONAL EXPERIENCE
Managing Director 2006 to Present
Tarusa, Los Angeles, California
Create memorable, aesthetically pleasing visual solutions that capture
customer attention. Manage complex website projects from conception through
launch. Gather business and user requirements to define scope and estimate
resources, costs, and schedules.
- Currently restoring and and retouching early 1900 Russian documents
and photographs for online library.
- Balance aesthetics, innovation, and usability to produce engaging and
user friendly websites. Commended for unearthing sources of
inspiration and delivering resources that align with client's vision.
- Effectively communicate conceptual ideas and design elements that
enhance and deliver the right message for clients.
- Execute client vision with appealing high-end images. Create proofs
and engage with clients through final approval.
- Explore potentially major issues during the design process with
insightful questions and anticipate challenges to eliminate detectable
delays.
EDUCATION
Website development using CSS, XHTML, JavaScript, Dreamweaver, Flash, and
ActionScript; Pierce College, Los Angeles, California; 2008 - 2009
Java programming and Advanced Oracle RDBMS; Santa Monica College, Santa
Monica, California; 2001
B.S. in Mechanical Engineering; Bauman Technical University, Moscow, Russia
TECHNICAL SKILLS
Advanced Word, Excel, Access, PowerPoint and Outlook, QuickBooks, Adobe
Photoshop, Fireworks, Flash, Dreamweaver, Front Page, Caliber eBook
creation, CSS, XHTML, JavaScript, ActionScript, and a good understanding
relational databases
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