Sales Representative Administrative Assistant

Kianna Reinhart

*************@*****.***

Summary: I am interested in an Social media Content Strategist, Social Media Admin or Administrative position. I am extremely efficient and

organized. I’m a fast learner, driven with excellent communication skills. I have advanced knowledge working with all Microsoft OS's and

Microsoft programs such as Office, Excel, PowerPoint, Photoshop and other imaging programs. I have strong knowledge of social media use

for businesses. High level of knowledge of social media best practices and emerging trends. I also have a strong Administrative background

and computer technical experience as far as troubleshooting, maintenance, data back-up and back-up recovery. I have also worked in sales

and the retail industry and believe I am an outgoing, positive person.

Certifications: Google Analytics Certified - Dec 2013

Currently in school for my A+ and MCP certifications.

Technical: Software: Photoshop, MS Word, Excel, Publisher, Access, PowerPoint, Adobe design, FrontPage, Outlook, Varitas Replication

Exec., Dames

Platforms / Operating Systems: Windows 7, Microsoft Server 2003, Microsoft Exchange 5.5, Vista, Windows 98/2000/NT4.0 / XP Pro/ME /

2003, MS-DOS

Professional Experience:

National Positions: March 2014 - May 2014

Social Media Content Strategist

Assigned content to offsite freelance writers, proofread and publish content, maintained client's social media pages. Maintain content posting

schedules, proofread guest blogs, infographics and articles. Define key performance indicators and implement enterprise level measurement,

analytics, and reporting methods to gauge success. Develop and maintain a comprehensive social media strategy that defines how social

media marketing techniques will be applied to increase visibility and traffic across all National Position brands and products. Review and

process invoices for offsite freelance writers. Infographic research for all Infographic designers, assisting all project managers and the social

media department manager. Infographic research for all Infographic designers, assisting all project managers and the social media department

manager, proofread articles and Infographics. Daily monitoring of providers that have the customer reviews functionality on the company's

website. Write and find content for social media sites, help boost followers by liking, following, pinning, initiating conversation, etc on company

platforms. Submit content to Social Media Administrators

National Positions: Nov 2013 - March 2014

Social Media Administrator

Provide insights on social media strategy along with creative ideas to increase/maintain engagement. Daily monitoring, responding, and

keeping a log of comments and questions that are posted on Facebook, Twitter, and YouTube accounts. Infographic research for all infographic

designers, assisting all project managers and social media department manager. Review and process invoices for offsite freelance writers,

proofread guest blogs, articles and infographics. Daily monitoring, responding, and keeping a log of comments and questions that are posted on

Facebook, Twitter, and YouTube accounts. Writing social media copy for those providers that marketing managers do not provide text for based

on the information provided on the providers offer detail page. Working closely with ASI Brand, Legal, and Marketing to have all social media

content reviewed and approved before scheduling/posting content. Maintaining content posting schedules. Provide insights on social media

strategy along with creative ideas to increase/maintain engagement. Daily monitoring of providers with customer reviews functionality.

Responding when necessary and logging responses.

National Positions: June 2013 - Nov 2013

Receptionist/Exec Assistant

Primarily responsible for complex administrative support activities, which includes assisting supervisor in coordination of management issues .

Management of multiple and/or complex calendars, coordination of domestic/international travel arrangements, and expense reporting, leading

administrative projects, providing management with status/activity reports, and compiling documents for submissions, formatting, and

distribution of submissions. Responsible for taking, transcribing, and distributing meeting minutes for executive personal, sales and marketing

teams. Project tracking, as well as demonstrating the ability to interact with outside vendors and various levels of management. Purchase

supplies, distribute leads to sales team, generate the daily, weekly and monthly reports for the sales and marketing department, drafting

documents and correspondence, responsible for implementing an invoicing system and monthly invoicing to all clients. Clerical duties such as

answering and distributing calls on multi-line phone system, mail, etc.

BEAR Data Solutions, Inc.: March 2012 – April 2013

Systems Operator/ Administrative Assistant

Responsible for maintaining the administrative responsibilities of this office. Perform office support activities for multiple supervisors. Duties

include fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, filing, and faxing.

Purchased all supplies, greet and welcome customers. Responsible for the data backup as well as maintain the data of our clients. Responsible

for keeping inventory of office equipment and delegating maintenance, drafting documents and correspondence, responsible for implementing

an invoicing system and monthly invoicing to all clients. Clerical duties such as answering and distributing calls on multi-line phone system,

mail, etc.

The Computer Repair Network: May 2011 - March 2012

Computer Technician Assistant

Responsible for traveling to on-site client locations to assist technician with spec and design notes and to perform system maintenance and

updates such as installing security updates, Norton Anti-virus, removing cookies & temp files from temp directory and spyware objects from

browser, running Virus Updates, Live Update, and virus scan, network updates, and network IP refresh. Also responsible for coordinating

technicians schedules, input technicians time, mail and phones.

The Computer Repair Network: Aug 2008 – March 2009

Administrative Assistant

In this computer repair consulting company I was in charge of the ordering of supplies for the office, answered phones, scheduled appointments

with the clients for on-site technician calls, created invoices and project estimates. Performed the sorting of mail, filing, template creation in MS

Word and Data Entry. Perform administrative and office support activities for multiple supervisors. Duties include fielding telephone calls,

receiving and directing visitors, word processing, creating spreadsheets and presentations, filing, and faxing.

Banana Republic April: 2008 – Aug 2008

Sales Representative

I was a sales representative for this clothing store. I worked the registers, organized the clothing, dealt with customer service, ran the dressing

rooms, and answered phones, assisted manager with any issues that arose with scheduling.

M C Medical Billing: Sep 2007 – March 2008

Assistant/Receptionist

In this medical billing company I was the Receptionist and Administrative Assistant to the owner. I provided the purchasing for the office and

kept it stocked with the necessary supplies. I maintained all appointments answered phones, filing, faxing, sorted mail, communicated with

insurance companies and patients regarding claims, provided data entry data entry in Medi-Soft for new patient set-up and claim form creation.

Created and sent out patient invoices, ran A/R reports as well as outstanding claim follow-up and assisted.

Roxy Stadium 11: March 2007 - Aug 2007

Movie Attendant/Cleaner/Usher

I was a welcoming clerk who also sold tickets, ushered customers, sold food and beverages at concession and did after-movie clean up.

Thank you for taking the time to review my resume.

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