Engineer Software

David Lu

Phone: 862-***-**** . E-mail: *******.**@*****.***

PROFESSIONAL EXPERIENCE

Accuview, East Brunswick, NJ

**/**** - *******

Software Engineer

Responsibilities

. Technology stakeholder of North America LCD business, including

application development and management.

. Manage project portfolio, establish roadmap and deliver solutions for

both new product launching, meeting growth target and strengthen

competitive position in the regions.

Key Accomplishments

. Establish technology roadmap and deliver solutions to ensure scalability,

automate workflow, and improve

efficiency.

. Lead and facilitate software development to build LCD applications for

systems management

Environment

Java, Oracle 11g, JUnit, Ubuntu, Photoshop, InDesign

A2ZGlobal LLC, Haddon, NJ

06/2012 - 04/2013

Software Engineer

Responsibilities

. Led project management and 16-person international QA teams, coordinating

and providing

technical leadership on system designs and software localization issues.

. Leveraged technology to improve efficiency: defined features, creating

mocks for engineers, working as

the system architect to define a structure that scales to business needs,

manage timelines and deliveries.

Key Accomplishments

. Led and developed the publishing programs on internationalization and

localization projects, managing

a2z translation applications to customize client's requests, reducing the

2 days of cycle time.

. Designed the protected localization information framework with object

based localization record look-up,

client email platform, automatic statistic calculator, and customizable

project alert system (Java, GWT,

Oracle SQL, PL/SQL).

. Led and coordinated development, testing and training process for the

protected localization information

framework (QA: 3Q protocols, Bugzilla, QTP).

Environment

Windows Server 2008, SQL Developer, JavaScript, Java, PHP, Photoshop,

InDesign. SharePoint

eSpoc Inc, Marlboro, NJ

08/2009 - 04/2012

Systems Support Engineer (LAMP and Windows)

Responsibilities

. Performed Oracle Application and Java development, worked directly with

clients to diagnose and

Trouble-shot problems, develop solutions to client issues, provided

training on the large-scale medical billing

management system.

. Developed business processes under ANSI5010/ANSI837 compliances for ONC-

Certification, participated in

the migration from ICD-9 to ICD-10.

. Directed QA, application testing, and software quality analysis of the

medical billing system using test

plans, created system wide technical documentation about billing

processes and participate in hands-on

troubleshooting, and problem-solving.

. Leaded process analysis of QS 3-person team to design system to assist in

loading unloaded claims.

Key Accomplishments

. Built and delivered data transfer and insurance payer mapping solutions

customized for more than 100 clients

and increase efficiency by reducing 3.5 days of cycle time.

. Leveraged existing solution and orchestrated claim validation processes

under ANSI 837 5010 to reduc

the rate of rejection by medical payers. These systems help to increase

monthly medical claim

collections from $5.4m/month to $8m/month.

. Analyzed and implemented medical reports for efficient claim submission

by leveraging the existing

framework and enhanced claim submission reducing from 4 days in accepted

status to 2 days in paid

status.

. Addressed and resolved issues on an on-call basis worked team to reduce

critical instances, and clients

reported issues from 7 tickets to 3 tickets per day.

Environment

LAMP, Ubuntu, SQL Developer, Mercurial, Oracle 12c, PL/SQL, JavaScripts,

J2EE, HTML5, AJAX

Taiwan Center, Flushing, NYC, NY

08/2008 - 08/2009

IT Systems Analyst

Responsibilities

. Deployed Wireless Networking Engineering, Desktop Support services,

Documentation and

Telecommunications under Federal and local governments grants.

. Designed and rolled out new architecture of networking and web site to

guarantee redundancy and load

balancing increased uptime.

Key Accomplishments

. Re Engineered and implemented design of website to improve the user

experience for community

Computer classes and management reporting

. Taught computer programming and Internet classes for local residents and

increased average class size

from 6 to 13 students per week/section.

. Managed the member card access card system with reducing invalid accesses

from 30 to zero per day.

Environment

Windows, TCP/IP, Wi-Fi, Firefox, IE, HTML, XML, JavaScript, WordPress, MS

Office, MySQL.

XTrials Research Services, Somerset, NJ

08/2006 - 08/2008

Systems QA Lead Engineer (03/2007 - 08/2008)

Programmer Analyst (08/2006 - 02/2007)

Responsibilities

. Deeply involved in web application structure analysis and design in Java,

Oracle 10g, TOAD and

JavaScript. Conducted 3Qs (Installation, Operational and Performance

Protocol Qualifications)

. Managed QA 4 person team in support of critical customer facing

applications.

Key Accomplishments

. Designed test plans for three-level CRC/CRA/DMC front ended users and e

Signature under the 21CFR

PART11 system qualification procedures, lifecycles, work flows and

specifications, meeting the highest eCRO standards of FDA.

. Developed with project manager to document, track issues and manage

releases to production, which

resulted in a 65% decrease of client reported issues and increase of

client satisfaction.

. Conducted QA analysis of application for clinical trial study instruments

offering and driving design decisions:

structured clinical eCRO study QA Standards of Procedures, enhancing the

lifecycle of study.

Environment

Windows, Firefox, IE, Oracle SQL, Oracle PL/SQL, 21CFR PART11, JAVA,

JavaScript

TECHNICAL SKILLS

Programming languages: Oracle SQL, PL/SQL, Java (SE5/6, EE 7),

JavaScript, Ruby, Shell Scripting

Database and server: Oracle 11g, MS Access, SQL Server 2012,

Apache Tomcat

Medical Billing Protocols: ANSI5010, ANSI837, ICD10, ICD9CM.

Revision Control Tools: Mercurial

Web & Scripting Technologies: Web Services, Web Forms, AJAX, HTML, XML,

JavaScript, CSS, LAMP

Software/IDE: eclipse Juno, Visual Studio 2008,

Other Tools: Crystal Reports, Visio, Adobe

InDesign, SDL Trados Studio 2011

EDUCATION & CREDENTIALS

Master of Science in Computer Science

New Jersey Institute of Technology, Newark, New Jersey, 2004

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