Project Manager Quality Assurance
Resume:
CELESTE FOSTER
IT PRODUCT/PROJECT MANAGER
**** **** ******** ***** ******** GA 30038
******.*******@*****.***
Summary
Certified PM with over 15 years of experience providing concurrent full life cycle project management over
large-scale IT implementations from cradle to grave.
Detailed–oriented professional with expertise in Program Administration, Project Management, SCRUM
Master, Information Management, Logistics Coordination, Business Communication, Sales Support, Audit
Readiness, Quality Assurance and Expense Tracking.
Project Manager specializing in Global Enterprise IT project management using PMBOK.
Able to merge customer and user needs with business requirements, budgetary restrictions and logistical
considerations to meet project deliverables.
Proven track record managing concurrent Information Technology Projects from cradle to grave on-time, on-
budget and within specification.
Demonstrate strong organizational planning skills, effective communicator and liaison across departments in a
matrix organization.
Experience in synchronizing migration, upgrades to new sites without losing data.
Recognized for the ability to plan, design and implement global departmental change through cost reduction
while effectively manage the project budget.
Experience in Requirement Analysis, JAD sessions, Business and Systems reviews and working sessions to
understand the requirements and system design.
Skilled in GUI Testing, Functional Testing, Regression Testing, Stress Testing, Integration Testing, User,
Acceptance Test (UAT), Database Testing and Load / Performance Testing
Strong knowledge of Software Development Life Cycle (SDLC) and Quality Assurance Life Cycle (QALC)
Methodologies.
Core Competencies
SDLC Water Fall / V Methodology
Project Management - PMBOK
Product Management
Portfolio Management
CRM – Salesforce
Compliance /Auditing
Time Management & Scheduling
Release Management
Supply Chain
Agile/Scrum
CELESTE FOSTER
IT PRODUCT/PROJECT MANAGER
7560 STAR MAGNOLIA DRIVE LITHONIA GA 30038
******.*******@*****.***
Implementation
Risk Management
Change Management
Content Management
System Migrations / Disaster Recovery
Requirements Definition & Analysis
System Integration /Business Continuity Planning ITLL
Project Scheduling / Training
Team Building & Leadership
Cross Functional Team Leadership
Project Budgeting & Cost Controls
Quality Assurance/ Testing
Marketing / Technical Writing
RFP / RFI process
Employment History
CELTIC TESTING EXPERTS, Project Manager/ Nov 12–
Scrum Master Present
Kennesaw, GA
Projects:
Project 1: Stibo Corporation - lead all manual testing efforts for the STEP Inventory system Warehouse
Management for Walmart, Bed Bath and Beyond, Toys R Us, General Motors, Brownell, SKF,
Fergusson, Best Buy, Uline and Kennametal, which included customization of the STEP product for
each client, project worth ($50M and greater)
Project 2: GA Lottery Corporation – currently leading all manual, automated and performance testing
efforts for the Coin Operated Amusement Machine (COAM) licensing project worth ($80M)
Project 3: Aarons Customer Software – currently leading all manual, automated, and performance
testing efforts to the Customer Software Division.
Project 4: Celtic Testing Experts – QA Connector – currently leading development, manual,
automated, performance, and Beta test efforts of a new testing tool that will bridge the gap and connect
business requirement, code development, and testing.
Managing complex quality assurance testing team both onshore and offshore
CELESTE FOSTER
IT PRODUCT/PROJECT MANAGER
7560 STAR MAGNOLIA DRIVE LITHONIA GA 30038
******.*******@*****.***
Created cost-benefit analyses and ROI assessments that were used as the basis for decision-
making on proposed IT projects.
Develop and manage a number of QA projects concurrently.
Develop and manage Change Control and Supply Chain processes.
Work closely with cross functional experts to gather business requirements, focus on getting
the early project deliverables to develop user stories via JAD sessions, identifying, gathering, defining,
specifying and analyzing the business.
Lead daily Scrum meeting, prioritize product backlog and manage Agile sprints releases.
Manage test execution and defect tracking process using JIRA and Quality Center.
Facilitate meeting to ensure team adheres to chosen process and remove any impediments
Responsible for managing relationships and coordinating work between client, vendor, sub-
contractors and different teams at different locations.
Responsible for reporting metrics, forecasting project timelines based on velocity, backlog and
burn down using Foresight reporting tool.
Established the testing strategy and documentation (templates) to support testing.
Lead various types of projects within the firm ($20 million plus Financial, CRM, Retail, Human
Resources deployments and system upgrades).
Supported the ongoing planning and budgeting of infrastructure projects.
Develop Statement of Work for all Quality Assurance contracts.
Determine all testing environment requirements and tools (including automation and
Performance tools).
Estimation and prioritization of work, assignments, resource planning for Solution Consultants
and Developers and testers.
Develop schedule, project plan, identify risks and mitigation plan.
Manage client expectations and provided status reports to upper management on a regular
basis.
Working closely with IT and business teams to plan testing approach, cycles and strategies
Managing testers work throughout test plan, test cases development and test execution to
ensure testing is on time and on budget.
Measuring and monitoring progress during each test cycle to ensure that the application is
tested, validated and that it meets or exceeds expectations.
Technical Environment: OS: Windows XP, Windows NT 4.0, Windows 95/98/2000, DOS 6.2, Unix,
Linux, SQL Sever2000, Oracle, MS Access, Lotus Notes C++, Visual C++, VB, Java, ASP, ASP.NET,
xml, Siebel CRM, Test Director, Rational Clearquest/ Clearcase, QA Director, QA Run, Remedy, Quality
Center, SharePoint, JIRA, Microsoft XML Core Services (MSXML), Microsoft Commerce Server2000,
SQL, MS IIS, Web Browsers, HTML, TCP/IP, JavaScript, .NET, J2EE.
CELESTE FOSTER
IT PRODUCT/PROJECT MANAGER
7560 STAR MAGNOLIA DRIVE LITHONIA GA 30038
******.*******@*****.***
MS Project, MS Visio, MS Office, MS Project, Visio, Foresight, PMBOK, Methodology, QA Connector,
Selenium, VersionOne,
XEROX CORPORATION, Project Manager/ Dec 09 – Nov
Scrum Master 12
Atlanta, GA
Provide project lifecycle leadership on concurrent large global enterprise IT implementations
with budgets 20M and over.
Manage cross functional teams in a matrix environment focus on transition of client from
solutions implementation to client support in a virtual environment.
Highly proficient in creating and implementing best practices across all project components.
Implement & managed Print Service projects simultaneously on time and within budget.
Responsible for SDLC of a Java/Webster portal and PeopleSoft Inventory initiative a subset of
MPS, PeopleSoft Inventory using PeopleSoft v9.1.
Responsible for SDLC of a Java/Webster portal development initiative a subset of MPS.
Facilitate sprint planning, retrospective, demos, daily Scrum meeting and monitored backlog
to ensure the team adheres to its chosen process and remove any impediments.
Validate user stories are written for the customer perspective in a two week sprint timeframe
Create Statement of Work, Business Continuity Plans, review Request for Proposals and
manage Service Level Agreements supporting business goals in collaboration with senior management
and stakeholder.
Collaborate with internal teams, external teams, third party supplies and stakeholders to
deliver project on- time and within specification.
Articulated project goals and scope via JAD sessions, translated business needs into
technical terms, prepared detailed work breakdown structures (WBS) using MS Project and instilled
shared accountability for achieving project milestones.
Resolve numerous project issues including staffing shortages, tactical matters, scope creep
and divergent business and user needs.
Create and deliver executive level status presentations to VP’s and CIO’s using Visio,
PowerPoint and Excel developing the project roadmap.
Responsible for managing relationships and coordinating work between vendors, sub-
contractors and different teams at different locations virtually.
Technical Environment: Unix, Linux, Windows, IBM, WebSphere, Server 2000,HP,Waterfall /V
Methodology, Agile/Scrum, MS Project, Visio, Java Script, TCP/IP, HTTP,HTML,Scorecard, Dashboard,
Roadmap, SharePoint, People Soft,Docushare, Salesforce, PowerPoint, Word, Excel, Outlook, JAIR,
Rally, Kanban, Acunote, Scrum, Agile Bench, API, Agile Soup, Back Log, SQL, .Net, DNS, TCP/IP,
SMTP, HTTP, HTML, FTP, DNS, ATM, Ethernet, FDDI, PMBOK Methodology
CERIDIAN CORPORATION, Product / Project Dec 07 – Dec
Manager 09
Atlanta, GA
Created cost-benefit analyses and ROI assessments that were used as the basis for decision-
CELESTE FOSTER
IT PRODUCT/PROJECT MANAGER
7560 STAR MAGNOLIA DRIVE LITHONIA GA 30038
******.*******@*****.***
making on proposed IT projects.
Managed PeopleSoft projects in collaboration with the Auditor-Controller Executive Officers,
Human Resource Director, to satisfy the business needs for HRMS, Benefits Administration, HR and
Payroll, Time & Labor.
Managed technology projects in support of business initiatives utilizing matrix IT resources in
an agile environment.
Responsible for gathering business requirements via JAD sessions, writing technical
specifications, scoping releases, managing development and release cycles and coordinating releases
with other departments such as Marketing and Quality Assurance.
Supported the ongoing planning and budgeting of infrastructure projects.
Collaborate with other business units to improve services and increase value to business
units, portfolio consist of 51 projects.
Responsibilities included release management, project management, quality assurance, risk
management and change management.
Served as Scrum Master for the HR/Payroll team integrated Return on Investment tool, which
increased sales by 30% for Ceridian’s HR/Payroll products.
Facilitated sprint planning sessions, review, demonstrations and retrospective, held daily
scrum meeting to ensure that team adheres to its chosen process and remove any impediments
working close with the development and testing team.
Maintained the project backlog for development of the HR/Payroll Product Management
portal.
Directed the coordination of all implementation, upgrades, new releases, bug repairs and
change request projects.
Tasks involving third party vendors and provided updates to clients and internal team
members via SharePoint.
Created the project plan, monitored the deliverables, resources and milestones using MS
project.
Technical Environment: Oracle, SQL, JavaScript, Sever 2000, Visio, MS Project, PLANVIEW, Word,
Excel, Rally, JAIR, Kanban, Acunote, 21Scrum, Agile Bench, Agile Soup, Back Log, Atlassian Green
Hopper Express, Dashboard, Road Map, SharePoint, Docushare, Salesforce, Visual Basic, API,TCP/IP,
SMTP, HTTP, HTML, FTP, DNS, ATM, CMMI Ethernet, FDDI, Water Fall, and V
CHECKFREE CORPORATION, Product/Project Oct 04 – Nov
Manager 07
Norcross, GA
CELESTE FOSTER
IT PRODUCT/PROJECT MANAGER
7560 STAR MAGNOLIA DRIVE LITHONIA GA 30038
******.*******@*****.***
Led strategic enterprise-wide projects using Agile and PMBOK Methodology.
Managed product and project feasibility matrix, which led to a decrease in product, designed
errors by 37%. Facilitated initial scoping to further enable business strategy.
Managed the development of On-line Retail Payment product for Retailers and the Airline
Industry using the Automated Clearing House processing in a .Net environment.
Agile/Scrum-lead sprint planning sessions, demonstrations and retrospective.
Facilitate meeting to ensure that team adheres to its chosen process and remove any
impediments.
Responsible for Road Mapping outlining the short term, mid-term and long term goals.
Responsible for managing relationships and coordinating work between vendors, sub-
contractors and different teams at different locations.
Conducted mass user interviews and gathered business requirements using JAD sessions
with SMEs, Fund Managers and Portfolio Managers.
Led development of a web-based problem tracking system for the data warehouse project
management group that significantly improved issue resolution, communication, ownership and timely
resolution using the Agile Methodology three week sprints.
Developed, updated and maintained all technical and product information guides, made
recommendations for enhancement, scheduled meeting with internal and external clients as needed to
stay abreast of clients’ concerns.
Directed the coordination of all implementation, upgrades, new releases, bug repairs and
change request projects.
Tasks involving third party vendors and provided updates to clients and internal team
members via SharePoint.
Technical Environment: Oracle, SQL, JavaScript, Sever 2000, Visio, MS Project, Word, Excel,
SharePoint, Saleforce Kanban, Acunote, 21Scrum, Agile Bench, Agile Soup, Back Log, Atlassian Green
Hopper Express, Docushare, Visual Basic, API, ATM, FDDI, JAD, RAD, JAIR, Rally, FTP, Linux, Java,
Java Script, SMPT, PMBOK
Southern Company Agent Sept 06 – Oct 10
Atlanta, GA
Develop and implement sales plan and manage all phases of the sales cycle-from prospecting to close
and follow-up support. Represent a full line of insurance and financial products, serving as a trusted
advisor to businesses and individuals. Hire, train and supervise sales support staff, and create a fun
and productive work environment
C & C INFORMATION SYSTEMS, Project Manager Mar 03 – Oct
04
Lithia Springs, GA
Responsible for successful project execution and implementation ensuring on-time delivery
and customer satisfaction.
Applied standard PMBOK project management methodologies, including creation and
maintenance of detailed project plans, using MS Project scheduling, budgeting, scope definition,
CELESTE FOSTER
IT PRODUCT/PROJECT MANAGER
7560 STAR MAGNOLIA DRIVE LITHONIA GA 30038
******.*******@*****.***
resource allocation, change management, reporting, documentation risk and issue management.
Managed the deployment of the Avaya telephone and network system project value 2.3M
while managing fifteen resources.
Responsible for managing relationships and coordinating work between vendors, sub-
contractors and different teams at different locations.
Led IT JAD sessions, product evaluation, quality assurance reviews and lesson learned.
Technical Environment: Oracle, SQL, JavaScript, Sever 2000, Visio, MS Project, Word, Excel, Visual
Basic, ATM, FDDI, JAD, RAD, JAIR, FTP, Linux, Java, Java Script, SMPT, IBM Windows, PMBOK
Automated Business System & Service Project Manager July 96 – March 03
Atlanta, GA
Provide project lifecycle leadership on concurrent large global enterprise IT implementations
with a budget over 40M. Staffed over 500 resources and deployed over 50,000 electronic voting
systems for the State of Georgia and South Carolina elections using PMBOK methodology.
Responsible for management of Georgia’s Healthcare Project which included staffing,
computer center operations, engineering, business analyst, desktop support, and network support
using MS Project, Visio, Word, and Excel in a Waterfall environment
Implemented the ABSS Election Management Center, managing the design efforts, timeline
and schedule using MS Project Excel and Visio. Created operational and training manuals
Responsible for managing relationships and coordinating work between vendors, sub-
contractors, and different teams at different locations
Managed the RFI and RFP process for all projects
Technical Environment: Oracle, SQL, JavaScript, Sever 2000, Visio, MS Project, PLANVIEW, Word,
Excel, Visual Basic, ATM, FDDI, JAD, RAD, JAIR, FTP, Linux, Java, Java Script, SMPT, PMBOK,
CMMI, IBM Main Frame,
Education and Certifications
Education:
Degree, Political Science Knoxville College Knoxville, TN
Master’s IT Organizational Capella University Minneapolis, MN
Leadership/Project
Management
Certifications:
Project Management Master’s Certification, George Washington University - Washington, DC
Georgia Insurance License
CELESTE FOSTER
IT PRODUCT/PROJECT MANAGER
7560 STAR MAGNOLIA DRIVE LITHONIA GA 30038
******.*******@*****.***
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