Customer Service Medical Assistant

**** **** **** **

Palm Harbor FL *****

(***) *** - 4228

*********@***.***

Mario Allen Raco

OBJECTIVE: Security Officer / Guard

SUMMARY OF QUALIFICATIONS

- Florida Class "D" Security License

- Technology & Business Literate

- Customer Service Experience

- Excellent Communication Skills

EDUCATION

S2 Safety & Intelligence Institute, Instructor: Rob McDaniels

Florida Class "D" Security License, Oct. 11, 2013

13777 Belcher Road South, Largo, Florida 33771, 727-***-****

CA Division of Off Highway Motor Vehicle Recreation

Certified In-field Safety Instructor, Feb. 10, 1990

California Association of Fourwheel Drive Clubs

****@*****.**.*** 800-***-****

El Camino College

Associates Degree; Business Administration 1975

16007 Crenshaw Blvd. Torrance, CA 90506 310-***-****

WORK EXPERIENCE

April 4, 2011- Current Research Interviewer

Establish rapport while enlisting household's cooperation in client

studies. Follow strict guidelines on confidentiality and documenting

unbiased data.

The Nielsen Company, 501 Brooker Creek Blvd Oldsmar, FL 34677 (813) 366-

3100

Aug. 2008 - April 4, 2011 Medical Aide / Patient and Home Caretaker

Assisted and monitored Alzheimer's patient. Managed appointments and

supplies.

The Sheltra residence, 2452 Bush Tail CT, Palm Harbor FL 34683-2462 (727)

741-7427

June 1999 - Aug. 2008 Internet Help Desk / Customer Service Rep.

Technical and account support for communication services via phone,

internet and email.

Multitasked various provisioning, support and billing programs per clients'

guidelines.

Talk America, 2704 Alt 19, Palm Harbor, FL 34683-2639 727-***-****

Aug. 1993 - June 1999 Safety Instructor/ Trail Boss / Parts Supplier /

Owner

Instructed trail safety and protocols. Planned, mapped and lead 4WD drive

excursions, local and extended; Baja, Moab, Rubicon, etc. Supplied

specialty safety and performance gear.

Victory Engineering, 14402 Hawthorne Blvd #192, Lawndale, CA 90260

June 1974 - Aug. 1993 Development Lab. Instrumentation Technician

Held company "Confidential" clearance. Hands-on instrumentation and testing

of Coast Guard Falcon Jet propulsion systems. Ran graveyard shift data lab.

Safety rep.

Garrett / Allied Signal Aerospace, 20225 S. Western Ave, Torrance, CA 90745

REFERENCES

Annette Sheltra / Bank Teller, 2452 Bush Tail CT, Palm Harbor FL 34683, 727-

741-7427

Donna Miraglia / Property Manager, 2208 Colonial Blvd. W, Palm Harbor FL

34683, 813-***-****

Lisa LoMeo / Medical Assistant, 198 Oak St. Deer Park NY 11729, 516-543-

5443

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