Data Entry Sales

BRANDON OGIBA

* **** **** ****, #**, Norwalk, CT 06850

Phone: 203-***-**** e-Mail: ************@*****.***

Work Experience

**** ****** ******* ********* (Seasonal)

Glass, Lewis & Co., New York, NY

. Provided operational support to client services, managing proxy voting

material, data entry, and document customization. Prepared weekly

presentations and shareholder reports for managers.

. Notified managers of account setup issues, including: outstanding

custodian bank letters, electronic setup of proxy delivery services,

holdings, and policies.

. Scheduled and audited client reports and processed proxy voting cards

for 300 worldwide financial clients.

. Tracked and documented communications for compliance and record

keeping

2011-2013 Waterfront Director

Town of Westport, Parks and Recreation, Westport, CT

. Responsible for daily waterfront operations and safety at two public

beachfronts, interacting with local and state emergency officials in

order to administer efficient emergency protocol and problem solving

techniques.

. Proactively resolved situations arising from customer conflicts,

concerns and complaints.

. Managed an annual budget of $110,000 for lifeguard payroll, equipment

and training.

. Organized and implemented in-service training programs on a weekly

basis.

. Maintained staff schedules, OSHA records, equipment and multiple

facilities.

2010- 2011 Internet Response Analyst

LeadQual, Stratford, CT

. Conducted over 200 phone calls per day utilizing computer and

telephone integration to instantly respond to marketing leads as they

are created, increasing contact and conversion rates, and ensuring

customer satisfaction and ease.

. Qualified 20-30 leads per day to be passed on to the necessary sales

representative for companies including USAA, LendingTree, Ashford

University, and McAfee Inc.

. Sorted and organized lead generation data so that patterns and

tendencies could be utilized to increase conversion rate.

Education

B.A. in Economics

Minor in Spanish Studies

University of Massachusetts, 2009

Skills

Exceptional communication skills, competency in Spanish, PC & Mac OS,

Microsoft Excel, Internet research

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