Customer Service, Administrative Assistant, Procurement Specialist

Venessa Kadiri

**** ******* ***, ******, ** *****

Telephone: 240-***-**** (Home) Email: ********@*****.***

Professional Profile

An Ex-US Navy soldier with over two decades of experience in

administration, operations, customer service, documentation and

relationship management. Strong understanding of procurement, acquisition,

supplier identification, pricing strategy & review and supplier performance

management. Expertise in policy development, interpretation, administration

and roll out. Proven ability to negotiate with vendors for supplying the

best qualitative products on most competitive prices. Highly adept at multi-

tasking on several projects, resolving conflicts, mentoring team members

and possess excellent decision making ability. Strong interpersonal and

negotiation skills coupled with the ability to work under pressure &

deliver key results.

Objective

Seeking a challenging role across sectors, to attain personal &

professional growth and contribute to the organization's goals &

objectives.

Key Skills

Operations Records Management Policy Development

Administration Vendor Management Budgeting/ Forecasting

Customer Service Training & Development Analytical Skills

Key Achievements

. Associate Faculty - University of Phoenix

. Affiliated - Associated Black Charities

. Affiliated - National Association of Professional Women

. Reviewed and rated (scored) scholarship essays for University of Phoenix

Education and Qualifications

Masters: Master of Art (Procurement and Acquisitions Management),

Webster University, Joint Base Andrews, Maryland (2014)

Bachelors: Bachelor of Science (Business Management), University of

Phoenix, Columbia, Maryland (2011)

Certification: DAWIA Level II certification and Certificate in Government

Contracting, Webster University (2013)

Career Summary

10/2008 - UNIVERSITY OF PHOENIX, COLUMBIA, MARYLAND

Present

Senior Enrollment Advisor

. Responsible for presenting program offerings to military students and

assisting prospective students in the entrance process for various

University's programs

. Coordinating with other departments including Academic Affairs and

Finance to generate revenue via enrollment and consistently exceeding

monthly budget targets

. Accountable for outlining new policies, procedures and guidance for

student enrollment and records management

. Conducting thorough research on the University of Phoenix adult learning

model (Andragogy) in order to partner with current and potential students

to identify educational and career goals

. Building strong professional rapport with existing suppliers for office

equipment's and sourcing new suppliers for future requirements

. Representing University of Phoenix at military events as a liaison,

providing outstanding career advice to prospective students along with

knowledge of the higher education market

. Effectively publicizing necessary information about financial aid and

University of Phoenix via Internet, interviews, and other public relation

platforms

. Maintaining systematic records of all incoming, outgoing documents,

ensuring safe storage of all confidential, commercial, and financial

documents

. Ensuring that all activities are performed within university standards

and federal guidelines along with conducting professional training

presentation to team members

08/1998 - 07/2 INTERACTION, WASHINGTON, DC

001

Administrative Assistant

. Worked independently, leveraged the military and professional talent,

skills, and expertise in supporting 160 association executives in their

decision making process

. Conducted interviews, developed new policies & procedures, managed the

corporate database and imparted the duties of a librarian for maintaining

project files and publications

. Sorted & filed records and ensured all confidential information are

stored appropriately

. Kept all office equipment in good working conditions, troubleshoot

breakdowns and ensured timely preventive maintenance

. Examined & evaluated all data in the systems to ensure that records are

accurate & controls are adequate to safeguard against fraud /

misrepresentations

. Managed all the special projects and assisted in data collection for the

financial payroll system

. Organized legislative research, drafted, formatted, proof-read and edited

letters for constituents

09/1989 - 08/1 LANG+ASSOCIATES, P.A, BETHESDA, MARYLAND

993

Administrative Supervisor

. Developed and submitted daily & monthly reports on various office metrics

to the management

. Assisted in researching new developments in the tax accounting industry

as well as managed, trained and monitored new support staff in database

management, financial processing and tax returns

. Monitored the performance of staff as well as provided feedback on their

performance and conducted performance evaluations

. Supported buying initiatives, issued purchase orders, dates & contractual

terms control and good receipts

10/1982 - 06/1 UNITED STATES NAVY

989

Supervisor

. Supervised military personnel and ensured compliance with military

policies and procedures

. Managed administrative, clerical, and customer services tasks including

processing reenlistment and discharged documents for service members

. Processed and tracked various purchase requisitions and logged and filed

the respective receipts

Key I.T. Skills

. MS Office Suite (Word, Excel, PowerPoint) and Internet Applications

Personal Details

Other: Driver; full clean license

Interests and Activities

Currently Playing Table Tennis, Decorating, Physical Fitness, &

include: Traveling

References are available on request

Contact this candidate