Customer Service Representative

jennifer rodriguez

*** **** ***** ******, *** york, new york 10031

Cell: 646-***-**** ***********@*****.***

Professional Summary

Qualified Customer Service representative with 7 years in fast-paced customer service and call center environments. I work well under pressure. Friendly Sales Associate adept at working in diverse retail and customer service environments. I am Patient and empathetic with extensive background in conflict resolution and customer care.

Work History

Personal Assistant /Receptionist

Dorothy's Day Spa

– 125 east 90th street new york new york

I advise clients or customers I also apply health/sanitation standards and provided clean rooms or work areas. sometimes dress hairpieces according to instructions, samples or sketches. following customer instructions was very important along with demonstrate goods or services. I have maintain customer records which also gave me an opportunity to schedule meetings or appointments as well.

Retail Sales Manager

Children Place

– 132 west dyckman street new york new york

Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service. Assist in processing and replenishing merchandise and monitoring floor stock. Participate in year-end inventory and cycle counts. Assist in ringing up sales at registers and/or bagging merchandise. Any other tasks as assigned from time to time by any manager.

Receptionist

Better World Real Estate

– 241 east bronx new york new york

Receive, direct and relay telephone messages and fax messages.Direct the First Nations Members and the general public to the appropriate staffmember. Pick up and deliver the mail. Open and date stamp all general correspondence. Maintain the general filing system and file all correspondence. Assist in the planning and preparation of meetings, conferences and conferencetelephone calls. Respond to public inquiries. Provide word-processing and secretarial support

Education- 2008

High School Diploma:

health health professions and human services - 14th street Manhattan, New York, NY

200High, NY

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