Human Resources Management

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Georgiana L. Boac

***** *********** *****, ***** ******, MN 55124

Home: 952-***-**** Cell: 952-***-****

***************@*******.***

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SUMMARY OF QUALIFICATIONS

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> Detail-oriented, with extensive analytical, organizational and

management skills

> Trusted, tactful team player who thrives within a group environment

> Highly organized, results oriented with the ability to be flexible and

work well under pressure in a fast-paced changing environment

> Possess the ability to handle stressful situations in a calm,

professional manner and exhibits good judgment

> Lead the process of hiring and laying off employees through rigorous

evaluation process

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PROFESSIONAL EXPERIENCE

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National American University - Roseville, Minnesota

Instructor (06/05/2014-still employed) (part-time job)

DRC (Data Recognition Corporation) - Woodbury, Minnesota

Test scorer (05/22/2014- 06/04/2014) (temporary job)

(04/01/2014 - 05/14/2014)

A.J.O.F.M (County Agency for Employment) - Piatra Neamt, Romania

Human Resources Director/Manager (2002 - 2008)

> Developed and refined Human Resources systems, process improvements

and procedures by continuously monitoring trends in the HR world using

the Internet and periodicals. These included:

o Improving the unemployment benefits onboarding process by

studying and assessing benefit needs and trends; recommending

benefits programs to management; designing and conducting

educational programs on benefit programs

o Maintaining management guidelines by preparing, updating and

recommending Human Resources policies and procedures

o By training the employees on site we saved money for the company

> Responsible for all aspects of prospective employees including:

o Skills assessment process through a scored written exam that

shows the best knowledge and the willingness to learn of the

candidates

o Interview process (resume sorting, phone screening, physical

interviews)

o Hiring process (benefits explanation, new employee orientation)

o Helped decrease turnover by ensuring planning, monitoring and

appraisal of employee work results by training office managers

to coach and guide employees; scheduling management conferences

with employees; hearing and resolving employee grievances;

counseling employees and supervisors

> Ascertained perspective corporations qualification to participate in

Agency grants. These included:

o Determining whether the company had a fair hiring procedure

o Was non-discriminatory

> Hired and managed a team of 5 Human Resources specialists. My duties

included:

o Task assignments such as:

. Focus on the development of the team by maintaining

professional and technical knowledge through attending

educational workshops; reviewing professional publications;

establishing personal networks

. Contributed to the team efforts by advising and coaching

o Made the process easier by counseling and disciplining

employees; planning, monitoring and appraising job results

o Improved the training process which resulted in more than 99%

error free

> Additionally responsible for all aspects of managing the employment

office organization and staff including:

o Personnel management (hiring, laying off, payroll, conflict

resolution and onboarding)

o Total staff managed was: 7 (5 HR specialists, 1 administrative

assistant, 1 receptionist)

A.L.O.F.M. (Local Agency for Employment) - Roman, Romania

Human Resources - Benefits Specialist (1994 - 2002)

> Assisted unemployed job seekers to find a job matching their

qualifications

> Reviewed documents and surveys to determine eligibility and

unemployment compensation and benefits

> Collaborated with all levels of management to improve and streamline

the hiring and onboarding process

> Maintained payroll records of the monetary assistance given to

unemployed job seekers

> Performed document management tasks revolving decision to start or

terminate unemployment benefits, benefits enrolment and determination

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COMPUTER SKILLS

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PC, Microsoft Office Suite (Word, Excel, Power Point and Outlook)

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VOLUNTEERING

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VP in the Board of Directors of the Palomino Cliffs Home Owners

Association, Apple Valley, MN (2009 - present)

> Responsible with the annual calendar which includes all work that need

to be done for a clean and neat appearance of the community

> Proposed measures to improve the Association look by hiring the right

people to repair the exterior of the buildings and to treat the

existing trees instead of replacing them

> Focused on a number of initiatives to lower HOA's expenses including

focus on preservation of the assets to avoid expensive repairs, early

detection of structural issues which are cheaper to fix etc.

> Leadership role in organizing Night to Unite activities

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EDUCATION

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Bethel University - Saint Paul, MN

Master of Business Administration

University Petrol Gaze - Ploiesti (University Dimitrie Cantemir - Iasi),

Romania

Bachelor in Economy, Accounting & Finance

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