Customer Service Administrative Assistant
Resume:
Annette Garner Lewis
***** ***** ***** **, ****, TX 774**-***-*** 2242
Email: ********@*****.***
OVERVIEW
I excel in a fast paced, energetic work environment while maintaining and processing a heavy workload.
While performing my job requirements with excellence, I maintain and regularly complete tasks assigned to
me on short notice. My overall career performance demonstrates my high level of motivation, leadership
abilities, organizational skills, and attention to detail. My desire to continue to learn, advance and succeed
drives my positive outlook to be the best I can be.
EMPLOYMENT HISTORY
Aug 2010 – Present Momentum BMW West Houston, TX
Receptionist
•
management team such as create and edit
• Greet visitors and prepare meeting rooms
correspondence
• File sensitive and confidential documents
• Serve as back up receptionist for other
• Arrange transportation for guests/visitors departments, take messages, and route calls
to appropriate staff
• Operate multi key switchboard
• Liaison between client and sales team
• Management of mail activities including
sending and tracking mail/packages as • Lunch Coordinator
needed
• Event Committee
• Conflict resolution with clients
• Order and maintain stock of office supplies
• Manage license plate distribution
•
• Provide administrative support to
Aug 2003 – Feb 2005 McGuyer Home Builders Inc. (Plantation Homes) Houston, TX
Real Estate Sales Agent
•
• •
Purchase offer presentations Buyer/Seller mediator
• •
Network (legal/lenders/contractors) Client advisor
• •
Compare market pricing Mortgage research
• •
Review construction plans Maintain official records/documents
• •
Host open houses Ensure compliance with federal, state, and
local regulations
• Advertising strategies
• Property assessment
Jul 2001 – Dec 2001 Reliant Energy Houston, TX
Administrative Assistant
•
• •
Process payroll information Assist Public
• •
Customer Service Management meeting’s minutes
• •
Receptionist duties Financial statements
• •
Filing Manage database systems
• •
Clerical support to departments Mail sorting and distribution
• Invoice/reports/correspondence preparation
• Basic book keeping
Oct 1997 – Jun 2000 Women’s Hospital of Texas Houston, TX
PBX Supervisor
•
• •
Monitor alarm systems Operate multi function devices
• •
Conflict Resolution Recruit/interview applicants
• •
Maintain confidential records Coordinate staff activities
• •
Receptionist duties Training
• •
Supervise staff Job performance evaluations
• •
Quality assurance Conduct monthly staff meetings
• •
Implement policies/procedures Troubleshoot
• Conduct conference calls
EDUCATION
Lone Star College
• Houston, TX
Business/IT Studies – 84 hours
Booker T Washington High School
• Houston, TX
REFERENCES
Eric Barkin Ann M Thomas Accounting Administrative Assistant
Finance Manager Momentum BMW West MD Anderson Cancer Center
Momentum BMW West 15865 Katy Frwy 6900 Fannin
15865 Katy Frwy Houston, TX 77091 Houston, TX 77030
Houston, TX 770**-***-*** 428*-***-*** 9755
Cassandra Guillory
Contact this candidate