Customer Service Engineer

****-***** ***** (India)

**********@*****.***

OBJECTIVE

Intend to build a career with leading corporate, with committed and

dedicated people, where I can be mentored to the best of my skills.

EDUCATION

2001 - 2005 BE - IT 75% (honors) Rajasthan University, Jaipur

1999 - 2000 SSE 53.24% Board of Secondary

Education, Rajasthan

1997 - 1998 SE 75.45% Board of Secondary

Education, Rajasthan

WORK EXPERIENCE 8 years

Onsite Professional Exposure:

. Worked in WIPO (World Intellectual Property Organization) headquarter,

Geneva, Switzerland as an Onsite Consultant for 10 Months.

. Implemented WIPO eLC (e-Learning Center) using Moodle2.5.2.

. More than 125,000 students and 400 tutors are registered on WIPO eLC

with around 310 courses in 7 different languages.

. Gathered client's requirements and proposed them a better solution by

integrating Moodle with WIPO User Centre Database (LDAP), and Payment

Gateway with SSO (Single SignOn)

. Offshore support for WIPO eLC from Trigyn Technologies, Mumbai.

Trigyn Technologies Limited Mumbai,

India

Tech Lead 20 Nov 2009 -

Now

. E-Learning application Development using the LMS Moodle1.9 and Moodle2.x

. Moodle 1.9.7 to Moodle 2.5.2 Migration.

. Integration of Moodle1.9 with WIPO user center database using LDAP and

CAS/SSO.

. Integration of Moodle1.9 with OpenCMS.

. Moodle - Joomla integration using Joomdle with SSO

. Moodle - Drupal Integration with SSO

. Moodle - Wordpress Integration

. Moodle - Mahara Integration

. Moodle OAuth integration with Facebook, Google, Linkedin

. Designed WIPO Academy certificate in 7 languages (students can generate

online PDF certificate using Moodle LMS).

. Payment Gateway integration.

. Integration between Moodle 2.x and Open-Cart (online shopping cart)

. Implemented Multi Site Concept with Moodle 1.9 and Moodle 2.0 using

single Moodle Instance

. Google Chart API and amCharts used for many reports

. Used GISMO (Graphical Interactive Student Monitoring Tool for Moodle)

. Developed Moodle 2.0 Email Notification Block

. Developed Moodle 1.9 and Moodle 2.x Themes

. Developed Moodle 2.0 Reports (participant's grade report, course

completion report etc.)

. Proposed SCENARI for SCORM compliant course creation

. aMember and ClickBank Payment Gateway integration with Moodle

. Moodle - Google Docs Integration

. Integrated Synchronous Blended Learning tool WIZIQ Virtual Classroom with

Moodle LMS

. Performed SEO with robots.txt, XML sitemap, Keywords Landing Page etc.

. Used jsMath, DragMath, Latex to render Math's Notations and Equations in

Moodle

. Application security testing with SQLMap and Acunetix

. Developed WordPress plugins, themes

Kamadhenu Pvt. Ltd. New Delhi,

India

Sr. Software Engineer 15 May 2008 -

20 Nov 2009

. Web Applications Development using the CMS Joomla1.5.

. Web Application Development using Zend Framework.

. Joomla Dynamic Modules, Plugins and Themes Development with a good use of

AJAX.

. Google Map API implementations with use of AJAX.

. Paypal Payment Gateway integration.

. Development with MVC Design Pattern and OOPs concept.

IILV Pvt. Ltd. Noida,

India

Sr. Software Engineer 31 Dec 2005 - 14

May 2008

. Web Applications development with rich user experience using PHP and

Smarty (a template engine for PHP)

. CSS Based layouts client and server side form validations with use of

AJAX.

. UI Design/Space Utilization to provide maximum information.

. Using open source libraries e.g. jquery, mootools, prototype.js,

highslide.js, pclzip etc.

. Use of smarty template engine.

. Using open source LMS and CMS e.g. Moodle, OsCommerce, Pligg, Joomla,

OpenCart, OrangeHRM etc.

. Handling/Tracking Team's work and team size varying from 8 to 12.

. Managing client deliveries and client communication for requirement

gathering and problem solving.

SKILLS AND CERTIFICATIONS

Have elementary level knowledge of

a) Languages: PHP5, JSP, SQL, PL/SQL, Adobe Flex

b) Design Pattern: MVC with OOPS concept

c) DBMS: MySQL, Oracle 10g, MSAccess

d) JavaScript Libraries: prototype.js, JQuery, YUI, JQuery Mobile

e) Web Servers: IIS, Apache

f) eLearning Tools: Adobe Captivate, Camstudio, Scenari, SCORM 2004, WIZIQ

Virtual Classroom, Articulate Studio, iSpring, BigBlueButton

g) IDE: Adobe Dreamweaver, Eclipse, Flex Developer

h) Version Control Tools: SVN, subversive (Eclipse Plugin), GitHub

i) Issue Tracking Tools: JIRA, Mentis

j) Online Collaboration Tools: Basecamp, Google Drive

k) Wireframe Tools: Balsamiq

PROJECT DETAILS

Project 1

Title : WIPO eLC (http://welc.wipo.int)

Front-end : Moodle1.9, Moodle2.5, Open CMS, XHTML, Style sheet,

JavaScript, XML

Middle-end : PHP5, JSP

Back-end : MySQL 5.0.21, ORACLE 10g

Team Size : 3

Duration : 48 months (ongoing)

Role : Requirement Gathering, Sr. Developer, Interface Design

Description : WIPO e-Learning Center (WIPO eLC) is designed for WIPO

Academy. WIPO eLC is providing online test series and courses for more than

83,000 registered users. The old learning system was phased out with MOODLE

based learning environment with added functionalities and reporting

capabilities, including migration of all the course content with SCORM

compatibilities. WIPO eLC is offered in 7 different WIPO official languages

all over the world. WIPO eLC is integrated with WIPO's existing user center

database using LDAP authentication, it also supports SSO (Single Sign-On)

with other WIPO services. WIPO's existing payment gateway has been

integrated with WIPO eLC for the paid courses. Students can print e-

Certificate (with WIPO director's signature) for the courses they have

completed. I have also worked on a separate application which is developed

for WIPO administrator, Administrator can confirm payments, grant/reject

scholarship, manage courses, send email notifications, manage regions, and

can view many purchase reports region wise, country wise etc. with many

interactive graphs. WIPO is much satisfied with the new application, as a

lot of manual work is reduced. Application is recently upgraded to Moodle

2.5.1.

Project 2

Title : Tickrin.com (http://www.tickrin.com)

Front-end : Joomla1.5, XHTML, Style sheet, JavaScript, XML and

Google Map API

Middle-end : PHP5

Back-end : MySQL 5.0.21

Team Size : 3

Duration : 6 months

Role : Team Leader, Client coordinator, Sr. Developer

Description : It's Dubai's fastest growing online real estate agency,

with around 5000 properties. On searched criteria, properties get marked on

Google map. The application has subscription plan for agents, we have used

Paypal's recurring payment API for payments. AJAX based refine search

criteria and sorting. Agents can upload many properties in bulk with CSV

format. The application is completely developed with Joomla and MVC

pattern.

Project 3

Title : Tapestry Holidays

Front-end : Joomla 1.5, XHTML, Style sheet, JavaScript

Middle-end : PHP5

Back-end : MySQL 5.0.21

Web Server : Apache

Platform : Windows, Linux

Team Size : 10

Duration : 10 months

Role : Developer

Description : Tapestry Holidays is an online specialist holiday tour

operators to Turkey, Crete, Kefalonia, Morocco and Sicily. The Tapestry

Holidays new range of bespoke offers dramatic locations and stunning

scenery combined with very individual properties of the highest quality to

ensure clients have an idyllic getaway and truly unforgettable holidays.

Project 4

Title : Question-Bank

Front-end : XHTML, CSS (Style sheet), JavaScript

Middle-end : PHP 5.1.4, Smarty

Back-end : XML, MySQL 5.0.21

Web Server : Apache 2.2.2

Platform : Windows

Team Size : 6

Duration : 9 months

Role : Team Leader, UML modeling, Database designer, Interface

Designer, Sr. Developer

Description : IMS is coaching institute, they provide coaching for

CAT, GMAT, GRE etc. exams. IMS also conducts tests for their coaching

classes. There is a process for the Test Paper generation for CAT, GRE,

GMAT etc. exams. Question-Bank (QB) is a project which is built to

generate test papers. QB includes workflow, question authoring, and paper

generation part. QB also stores the history of a single question it

maintains the version of each question. There are some predefined users

like typists, graphic artists (GA), proof readers (PR) and project leaders

(PL). The PL generates a template of questions each question has various

metadata and then assigns that to a typist, Typist completes his job and

submit back to PL, then PL assign to GA. GA inserts graphic in questions

and submit back to PL, PL then assign that to PR for proofing then PR

accepts or rejects the question. And finally PL generates paper of some

limited number of question these questions are randomly picked from the

accepted questions database. QB provides various reports like acceptance

report of all typists, payment history report, Accepted questions, Rejected

Questions etc. We have used XML, MathML to storing questions and XHTML to

display the question.

Recent Moodle Projects:

https://welc.wipo.int

http://iadb.einstitute.org

http://afdb.einstitute.org/

http://ischool.pw.einstitute.org

http://university.aramfo.org/

http://cartelsystems.com/demos/dcsweb

http://yingyu.xinzuowen.cn/

http://etraining.drsearswellnessinstitute.org

http://mindfulschoolscourses.org/

http://www.corpuprov.com/

http://www.safechef.com/training-center/

http://www.fastlearner.net.au/portal/

http://ns01.hudongenglish.cn/

http://helpingchildrenafterdivorce.com/lms2

http://my.studioarabiya.com/

http://bl.eyecarecasestudies.com/

http://shabakaegypt.com/lms/

http://adb.einstitute.org

http://adbi.einstitute.org

http://thegef.einstitute.org

http://unfccc.einstitute.org

http://cartelsystems.com/demos/BSG

http://unep.einstitute.org

http://undp.einstitute.org

http://unhabitat.einstitute.org

http://unisdr.einstitute.org

http://cartelsystems.com/demos/dcsweb

Extra Curricular Activities

1. Won 3rd Prize in Technical Quiz Competition JEC

College, Jaipur

2. Appointed as Convener for the Technical Society of IT Dept

SBCET, Jaipur

3. Actively delivered services as a Member in the National Service Scheme

(NSS)

Personal Details

Date of Birth : 07, Apr 1983

Marital Status : Married

Passport Number : H2415744

Languages Known : Hindi, English

Strength : Determined, Artistic

http://www.jaswanttak.wordpress.com and learning JQuery Mobile out of my

interest.

Place: Mumbai, India (JASWANT KUMAR

TAK)

Contact this candidate