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Customer Service Human Resources

Location:
Dublin, Ireland
Salary:
35.000
Posted:
August 19, 2014

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Resume:

Lucimeire da Silva

087-***-****

meire acfgsi@r.postjobfree.com

Professional with 4 year’s experience as a Human Resource, Financial

and Administrative assistent and sales in a very busy environment, with

excellent communication and organization skills. I have gained invaluable

experience and learning in a wide range of complex administration roles,

especially within international and multicultural environments. Exceptional

people skills and a passion for customer support, with a can-do positive

attitude and problem resolution skills.

EDUCATION

Leinster College In English Advantage International Dublin 2014

Leinster College In English Advantage International Dublin 2013

SEDA College in English Language. English for Business Dublin 2012

SEDA College in English Language. English for Business Dublin 2011

Degree in Financial Management, University Pontific Brazil 2008

Catholic of Minas Gerais Belo Horizonte

PROFESSIONAL EXPERIENCE

Kiely’s of Donnybrook August 2013/Present

Donnybrook Road, Dublin 4. Ireland

Floor Staff & Assistant

Leonarder's Corner January 2014/April 2014

Clansbrassil Dublin 8. Ireland.

Kitchen Assistant

During these months at Leonarder's Corner I assisted the chef in food

preparation, ensuring the kitchen is always clean and tidy, adhering to

healthy & safety regulations, tutoring others kitchen area.

RTE Ireland 2012

Studio Donnybrook RTE

Extra acting at serie Fair City on Irish TV.

FIEMG 2008/2011

( Federation of Industries of the State of Minaas Gerais )

Human Resources

Capable of using all MS applications + other off-the-shelf applications (Visio,

Photoshop, Acrobat, FM Pro, SPSS, etc.), and of fast learning proprietary

applications (particularly Internet-based databases) to support all aspects of

work, including formatted reports, multimedia presentations and kiosks,

interactive websites, e-learning programs, virtual knowledge sharing

platforms, online surveys, complex and linked Excel tables, business

intelligence analyses, etc.

Capable of monitoring simple ICT structure including PCs, LAN, intranet,

extranet, website, security solution, back-up solution, data management etc.

to ensure reliable, stable and secure ICT environmentCapable of

understanding concepts of ICT infrastructure to cooperate with ICT specialists

in database or other ICT solution design, by contributing content structure

and contents

Capable of using combination of online synchronous and asynchronous

communication tools and knowledge sharing tools for real-time virtual

teamwork, teaching, learning and project management

Organization and administration of interviews

Organization and administration of training Maintenance/data entry for new

CARE Givers

Administering induction schedules and preparing induction packs

Ensuring HR files (hard and soft) are kept up to date and accurate

Providing secretarial, clerical and administrative support to HR as required

Invoicing and dealing with deliveries; banking and allocating cash receipts;

dealing with querie Delegating suitable work to an intern; working in the

claims department dealing with high volume invoices;

Ensure all invoices, payment requests are properly authorized in accordance

with procedures; recording transaction details in STARS and Excel,

maintaining documentation for all payments made and recovered, monitoring

amount paid out to payees and ensuring SCA in receipt of Tax Clearance

Certificates; maintaining log of all payees and status of their tax clearance

certificates; intrastate Returns; posting invoices and contract payments, etc.,

EXTRACURRICULAR ACTIVITIES:

Voluntary Work in the Focus Ireland (Dublin).Accounting Homeless people on

street giving they food and cover .

LANGUAGES: Native languages: Portuguese, full professional proficiency in

English, intermediate Spanish and understanding of Italian.

COMPUTER SKILLS: Experience and familiarity with: PC and MAC, Windows,

Microsoft Office Excel, Data Processing, Internet, Outlook.

OTHER INFORMATION: Personal interest and passion for social networks,

new technologies and customer service. Full Clean Driver License Type B.

Valid EU work authorization. Availability to travel.



Contact this candidate