Sales Customer Service

Location:

Posted:

August 18, 2014

Mike Kim

************@*****.***

586-***-****

Objective

To obtain a position in Sales and Customer Relations which will allow me to use my

skills and experience that will ultimately lead into a long term career

Professional Experience

Findlay Toyota, Las Vegas, NV

Service Consultant (July 2012 – June 2014)

Assist customers throughout the entry service process: which includes greeting,

consultation, order entry, sale and customer follow-up

Able to cover dispatching of vehicles from service writer to technician getting jobs on

all vehicles done at a timely manner

Meet all sales requirements during a weekly and monthly basis and exceeding goals

Was able to hit 30k in service during second month of performance and training

During the sixth month sold over 115k in service and was the second in most sales for

the month out of a team of 17 service advisors

Cricket Wireless, Las Vegas, NV

Floor Manager (September 2007 - May 2014)

Managed day to day operations of sales and services

Responsible for maintaining inventory levels of phones and accessories

Specialized in customer service and satisfaction

Oversaw store and employee maintenance and presentability

Implemented in store promotions to increase clientele

Wireless Giant, Madison Heights, MI

Floor Manager (August 2004 – September 2007)

Managed day to day operations of sales and services

Highest selling sales manager for 6 consecutive months

Supervised the service and repair area at one of the main corporate offices

Won multiple awards and bonuses for sales and accessory sales performances

Education

Warren Mott High School Warren, MI

Computer Skills

Knowledge of Microsoft Office, Adobe

Languages

Fluent in English, proficient knowledge of Korean