Medical Director

Regina Lee, RN BSN

**** ******* **., ***** *****, FL 33523

Cell: 352-***-****

E-mail: **********@***.***

CAREER SUMMARY

A senior Healthcare Executive with over twenty years of progressive leadership and management

experience. A proven leader who is self-directed with and intense focus on quality management,

customer satisfaction, team building, relationships and productivity enhancement. Creating an

environment to produce positive change is a key strength.

EDUCATION

BSN Chamberlain College of Nursing St. Louis, Missouri

ASN Pasco-Hernando Community College New Port Richey, Florida

PROFESSIONAL EXPERIENCE/ACHIEVEMENTS

3/2014-Present Community Medical Center Missoula, MT

Director Intensive Care Unit and Montana Heart Center (Cardiac Services, Cath lab)

CMC is a not for profit facility with 146 inpatient beds. The ICU is a combined ICU/PCU with

13 beds caring for a variety of patients including medical and surgical cases. MHC is a cardiac

service program which encompasses the cardiac cath lab, echo, stress testing and device clinic.

This is an interim assignment to assess and assist with improvements in the ICU and then

extended to include the MHC.

Core measure compliance 100%

Employee Engagement Survey improved 20% in Key initiatives

Unit charge system process improved to capture charges with 99% accuracy

Patient type matched to staffing resulting in savings of 35,000 annually

Implemented ICU orientation program with 4 new RN staff members

Patient satisfaction scores improved

4/2013 – 10/2013 Poinciana Medical Center Kissimmee, FL

Director of Nursing – Emergency Department, Intensive Care Unit and Medical Surgical

Unit

New facility opened July 2013. This facility is a community for profit facility with 30 inpatient

beds including surgery, cardiac cath, intensive care unit and full service emergency department.

As the Director of nursing I was responsible for medical/surgical/PCU 24 beds, Intensive Care 6

beds and the Emergency Department 12 beds. Approximately 100 FTEs initially. ER visits

averaged 95-100 daily.

1

Participated in Successful Agency for Healthcare Administration survey and Joint

Commission Survey

Trained and oriented staff for nursing units

Adapted processes to manage daily ER volume of more than double anticipated volumes,

initiated unplanned fast track area

Selected qualified staff for all initial nursing positions

Developed policies and procedure

2009 – 3/2013 Coliseum Northside Hospital Macon, GA

Director Emergency Department and Intensive Care Unit

CNH is a 125 bed community for profit hospital. The ICU has 12 beds with 2 being devoted to

dialysis and the ED is 11 beds. Annual ER volume was 24,000 visits. The hospital specialized

in geriatrics having the NICHE certification and orthopedics. Approximately 50 FTEs were

under my direction.

Physician arrival to greet times average 15 minutes.

Joint Commission recognition for top performing facility core measure outcomes

2010 and 2011

LEAN redesign of patient flow

Lead successful implementation of CPOE, EDM and PDOC

Executed utilization of sub wait area to expand virtual space

Average length of stay 115 minutes

Patient satisfaction scores top quartile – overall satisfaction 95 th Gallup

database

Core measure compliance >95% past 12 months

2001 - 2009 Spring Hill Regional Hospital Spring Hill, Florida

Director Emergency Department 2001 – 2009

Emergency Management Coordinator 2002 – 2009

Director Dialysis 2001 – 2009

SHRH is a 125 bed for profit community hospital. Annual ED visits of 30,000 with

approximately 45 FTEs.

Participated in planning and construction of ED expansion from 7 to 17 beds.

Designed and implemented efficient fast track program

Lead team to successful stroke center certification

Implemented processes to decrease average length of stay to 2h 15 min

Team leader Joint Commission PPR

Successful implementation of nursing and physician EHR in ED

Excellent staff retention – no agency/traveler RNs for 5 years

2

1985 – 2001 East Pasco Medical Center Zephyrhills, Florida

Director Emergency Department 1990 – 2001

Director ICU/PCI 1995 – 1997

Staff Nurse Emergency Department 1986 – 1989

Staff Nurse Surgical Care 1985 – 1986

EPMC was a 125 bed hospital community not for profit facility. ER, ICU and PCU units were

expanded during my time as director, significantly increasing volume and revenue.

CERTIFICATIONS

RN FL current

RN GA current

RN MT current

BLS current

PALS current

ACLS current

CEN expired

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