Darlene K. Atene
*******.*@****.***
CAREER SUMMARY
* ***** **** **** ***** and Blue Shields as a Financial Recoupment
Specialist. Dependable, self-motivated, and works well without
supervision. Recognized for years of service meeting and exceeding
goals.
TECHNICAL SKILLS / ABILITIES
Data Entry Adjudication Medical Terminology
Internet Navigation Ten Key Windows
Billing and Coding Recoupment/Collections Organization
WORK EXPERIENCE
Data Support, EMDEON, Salt Lake City, Utah, 2011-Current
. Processing EOB claims in accurate timely manner for various
clients.
. Follow HIPPA, company standards and rules.
. Knowledge of explanation of benefits forms and terms.
. Researching, and coding of claims.
Recoupment Specialist, HEALTHDATAINSIGHS, Las Vegas, Nevada, 2010
. Researched, investigated and resolved outstanding accounts daily,
and determine what accounts were
priority.
. Communicated with supervisor during weekly meetings discussing
goals for amounts to be collected which were met and exceeded.
. Professional Communication between clients and customers.
. Controlled West Coast accounts for 11 states.
Medical Claims Adjudicator II, NORIDIAN ADMINISTRATION SERVICES, Salt
lake City, Utah 2005-2008
. Processed Medicare claims in an accurate timely manner and exceeded
expectations daily.
. Research, and analyze claims ensuring company policy is enforced.
. Maintained company regulations and standards, knowledge of medical
terminology, cpt codes, icd-9 and able to read and understand edits
and audits.
. Work well under pressure, meeting deadlines, and picking up extra
work from other sites.
Financial Recoupment Specialist, BLUE CROSS BLUE SHIELDS, Salt Lake
City, Utah 1997-2005
. Recouped from both providers and beneficiaries in a timely manner
according to CMS guidelines and standards.
. Provided support, problem solving and training to other internal
areas, providers, team members and CMS.
. Ensured aggressive collection or met and work with the Treasury
department to send overdue collections through the Debt Collection
System.
EDUCATION
GRANITE PEAKS LEARNING CENTER, 2009,Medical Terminology, Billing and
Coding
SALT LAKE COMMUNITY COLLEGE, 1995,Certificate of Completion: Office
Information Systems
COLLEGE OF EASTERN UTAH, 1987, Business Administration