Customer Service Manager

max gordon • 631-***-****• ************@*****.*** • @maximusextra •maximusextra.tumblr.com Page 1

MAX GORDON

PROBLEM SOLVER

Microsoft office suite, Adobe master suite, Customer service, administration, communication,

Autodesk AutoCAD, Google sketch-up, 3-D studio problem solving, team player, planning,

max, Quark, Visio, Google analytics, Nikon and organization, systems knowledge, time

Canon DSLR, Wacom tablets, HTML, computer management, people management, creative

hardware and network technician, graphic design, thinking, effective listening, decision making,

web design, video editing, information analytical, public relations, risk taking, quick

technology, product development, advertising, learning, problem solving, strong writing skills,

research, analysis, social media marketing. multi-tasking, patience, attention to detail, self-

sufficient, proactive.

PROFESSIONAL EXPERIENCE

The Law Offices of Frank G. D’Angelo & Associates

April 2014 – Present

In House Bookkeeper:

Extremely attentive to time management and correct data entry, organized and filed all client

information and documents necessary for specific clients. Work extensively with Microsoft

Excel to create extensive check registries for A/R accounts and Real Estate accounts. Secured

financial information by completing data base backups, and provided all financial reports

to the firm owner on a weekly and monthly basis. Used ADP software to handle payroll and

insurance.

Used QuickBooks to manage invoices and client accounts for over 8 businesses’, including

Estate & Medicaid planning, Trusts & Wills, Guardianships and IOLTA Trust Accounts. Manage

client billing, using weekly timesheets and Time tracking applications. Enter and track all

accounts payable and cash receipts monthly and weekly, pay vendor bills, perform all data

entry of cash receipts and disbursements for the IOLTA trust account. Record dividend, interest

income, purchase and sale of securities; enter all cash receipts and client costs. Input all checks,

and online transactions using online synch software. Reconcile each bank account per month

and to process general ledger account analyses. Maintain cash flow forecast and created

comprehensive and corresponding invoices and control reports.

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BagGroup LTD: Queens, NY

January 2012 – Present

Executive Projects Manager:

Coordinates administration of new hires, and conducts new employee orientations and

training to ensure employees gain an understanding of our business goals. Assists in the data

input via QuickBooks and preparation required in preparing financial statements, how to

analyze business transactions, working with a general ledger, preparing end-of-period

worksheets and financial statements, and adjusting and closing entries. Responsible for all HR

administration, including system of record maintenance, health and welfare plans, compliance

and reporting. Updates bi-weekly payroll, including the issuance of paychecks, direct deposit

vouchers and all reports generated by this payroll process. Responsible for brand management,

creating and maintaining brand standards, logos, signage and pricing, and identify, liaise and

manage marketing related vendor relationships.

Assistant Bookkeeper:

Used Microsoft Excel to compose and deploy mailing lists, used QuickBooks to manage

invoices and client accounts. Managed 14 tax professionals, used knowledge of computer

systems to set up network and connect 7 computers to a server. Installed all necessary

programs to computers and technically supported any problems that occurred. Managed all

office services including client appointments through backend website, set up meetings, filed

paperwork and answered phone calls. Opening and sorting of incoming and outgoing mail.

Creation, organization and management of both physical and cloud based filing systems.

MaxExtra

Freelance: Everything

Expertise:

Design Direction

Product Development

Spatial Strategy

Print & Web Branding

Portrait & Sports Photography

Skills:

Team Matching & Communication Strategy

Research & Development Implementations

Teach & Implement New Technology

Analysis & Performance Comprehension

EDUCATION

University of Hofstra, NY

Accounting Principles and Business Management

Graduate Coursework 2013

University of Tennessee, Knoxville

Management Strategy, Product Development and Graphic Design

Graduate Coursework 2011

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New York Institute of Technology, NY

Architectural Design, Engineering Technology, Conceptual Fundamentals, Group Project Relations

Bachelor of Science 2010

SOCIAL MEDIA

Maximusextra.tumblr.com

@MaximusExtra

linkedin.com/in/maximusextra

LOCATION

7546 La Paz Blvd. #203

Boca Raton, FL 33433

Contact this candidate