Leadership Management

EDDY L. AMRIEH

**** ******** **** **. # **, Houston, TX 77057

Cell: 832 - 419-1919 Email: **********@*****.***

Multi-unit senior professional and operationally minded leader who

consistently and aggressively surpassed growth potentials nationally and

internationally with different companies. Developed, managed and led teams

through growth, reorganization and concept development. Goal oriented,

results driven whose confidence, perseverance and vision promotes success

while maintaining a strong commitment to excellence.

Expertise includes:

Strategic Planning Business Development People development

Training / Development

P&L Management Financial Management Customers Relations Leadership

Motivations

Markets Expansion Contract Negotiations Results Driven Franchising

QUALIFICATIONS:

< Specialized in directing companies to new levels as I have expanded two

companies one nationally to 3 states and 6 cities and second

internationally to five countries

< Self-motivated leader with over twenty years of extensive management,

and ownership experience

< Skilled in effectively building, training, motivating and measuring

performance of successful teams

< In-depth experience in financials, purchasing, sales, and marketing for

individual units and system wide

< Specialized in generating and managing P&Ls, legal issues, inventory

control, and collections

< Excellent interpersonal and communication skills constantly developing

high level individuals

< Consistently developed systems adapting to new challenges effectively

resolving problems

< Critical thinking accuracy with attention to details, flexible with

decision making and prioritization

PROFESSIONAL EXPERIENCE:

CGM - 04/2010 - 12/2013 Beirut,

Lebanon

Director of Operations and Franchising

< Annual Sales Volume $1.7 Million in Lebanon over 7 locations (4

corporately owned and 3 franchised at 6% franchise fees) $2.8 Million

times 4 locations in GCC at 7% franchise fees

< Expanded company from 2 locations to 11 locations in 5 countries

< Assisted in site selection, design plans, training, approving raw

products and approved P&L statements

< Increased company's yearly income by 750% opening multiple corporate

locations and franchising

< Develop and implement company franchise agreement, standard and

procedures

< Created a central kitchen for better products consistency with a 9% flow

thru to the company

< Iimplemented a quarter KPI system to encourage friendly competition

between managers while having set systems to measure performance

< Hire and train all managers, chefs, area directors, and operations

managers in multiple countries

< Negotiated new contract with suppliers reducing food cost by 4% in

Lebanon and facilitated the import of raw products for franchisees in

the Gulf Countries

< Created new purchasing department for Lebanon and assisted franchisees

in new countries in importing approved products

< Identified and promoted chefs, area managers and department heads

< Improved location's layout for better efficiency and management control

reducing labor cost by 4%

< Consistently exceeded projected profit and lost projection by over 18%

MURPHY'S DELI FRANCHISING INC. 09/2007 - 04/2010 Houston, TX

Director of Operations

< Annual Sales Volume $750,000 over 122 locations

< 7 corporately owned locations with over $950,000 average per location

< Built new division, streamlined organizational chart, and managed

workflow of different departments

< Designed an effective financial assessment format for financial reviews

that was adopted by franchisees

< Visited locations on regular bases providing directions, validating

proper implementations of policies

< Created a commissary and logistic accommodating all locations

< Build a 9 members Area Directors team promoting 7 from within

< Increased Managers and District Managers responsibilities reducing

corporate labor by 11%

< Franchised, developed, opened and overlooked the build out of 77

locations

< Increased marketing budget increasing overall sales by 8%

< Introduced different program and projects that netted over 2% to

corporate

< Purchased straight from manufacturers reducing food cost by 7%

< Negotiated lease terms insuring appropriate rates and length of lease

for new locations

CARRABBA'S ITALIAN GRILL 11/2006 - 09/2007 Baton Rouge, LA

Managing Partner

< Increased annual sales Volume by 4% over previous year

< Established criteria's to selection, training and accountability

increasing employment retention by 12%

< Traveled with the company to multiple stores assisting in implementing

standards and improving over all performance

< Opened one restaurant as a Managing partner assistant in San Destin

Florida

< Reduced labor cost by 3% in Baton Rouge and 1 % in Lafayette

ROMANO's MACARONI GRILL 02/2005 - 11/2006 The Woodlands, TX

Service and Development Manager

< Annual Sales Volume $3.2 Millions increase of 4.5% year over year

< Finished third in KPIs out of 327 restaurants

< Demonstrated leadership and vision in managing staff, major projects

and initiatives increasing morals reducing turn over by 27%

< Recognized by CEO for exceptional customer service

< Build commitment from team to better performance consistently

improving morals

< Developed training and advancement of personal training 5 front of the

house managers

< Insured food preparation are in line with ccorporate standards

insuring consistency increasing sales

MURPHY's DELI FRANCHISING INC. 06/1997 - 02/2005 Houston, TX

District Manager The Woodlands (1997 - 2000) Owner (2000 - 2005)

< Increased annual Sales from $350 K to $820K in owned locations

< Improved locations layout for better efficiency and control reducing

labor cost by 3%

< We added 8 new stores and purchased the last 2 we build

< Defines and recommended objectives in each area of operations,

developed specific short and long-term plans

< Investigated and resolved customer complaints in a timely and

professional manner

< Trained all team members improving their product knowledge and

appropriate delivery method to customers

EDUCATION:

Louisiana State University Baton Rouge, LA 1992-1994-

Business studies

St. Joseph High St. John's, Antigua 1987 High

School Diploma[pic]

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