Sales Associate
Resume:
John Phan
Palo Alto, CA
**********@*****.***
EDUCATION
De Anza Community College – Cupertino, California
Paralegal Certificate in progress
University of California, Davis – Davis, California
B.A. in Political Science, December 2012
Minor in Sociology
EXPERIENCE
The Container Store Palo Alto, CA
Prime Time Sales Associate 08/2013 - Present
Partnering with customers to create quick, custom solutions to individualized issues for customer
retention. Processing phone and web orders using RF devices and order management software.
Implementing Man-in-the-desert sales strategy. Adjusting inventory. Designing custom elfa organization
systems. Performing cashier operations. Merchandising. Leading visual merchandise processing.
Moldaw Residences Palo Alto, CA
Food Server 12/2012 - 11/2013
Serving residents and guests in a fine-dining environment. Overseeing wine inventory. Hosting when
short-staffed. Staying later to ensure proper closing of dining room as necessary. Processing meal
deductions through the POS system. Training new servers, food runners, and temporary workers in
serving duties, inputting orders, inventory locations, and resident recognition.
Sugarplum Davis, CA
Sales Clerk 8/2010 – 1/2012
Performing cashier operations. Basic accounting to ensure sufficient currency in register. Maintaining the
yogurt machines by the cleaning and lubing of parts. Training new employees in machine maintenance,
POS system, and store opening and closing procedures.
VOLUNTEER EXPERIENCE
Phil Ting For Assembly San Francisco, CA
Intern 8/2012 -10/2012
Collecting and entering voter demographics into the Completecampaigns software. Literature-dropping in
precincts all over San Francisco. Networking with local businesses to allow posting of signage. Cold-
calling constituents. Flyering at high-traffic areas.
Vietnamese Student Association Davis, CA
Bike-A-Thon Co-Director 9/2010 – 6/2011
Managed the Vietnamese Student Association’s annual Bike-A-Thon event. Recruited and networked
with sponsors and volunteers. Co-directed marketing and fundraising. Coordinated with government
officials and filed correct paperwork for authorization. Headed the bike-lending program.
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