Sales Security
Resume:
Rafael Flores
El Paso, Texas 79915
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SUMMARY OF QUALIFICATIONS
Responsible individual with progressive personnel supervision and office
administration. My experience entails extensive use of decision making,
problem solving, and analytical thinking. I am detail-oriented with
excellent analytical, communication and interpersonal skills. Over
seventeen years of solid experience in security services.
EMPLOYMENT
Security Finance, El Paso, Texas
December 4, 2010 -February 6, 2012
Collector
. Arrange for debt repayment or establish repayment schedules, based on
customers' financial situations.
. Locate and notify customers of delinquent accounts by mail, telephone,
or personal visits to solicit payment.
. Advise customers of necessary actions and strategies for debt
repayment.
. Persuade customers to pay amounts due on credit accounts, damage
claims, or non-payable checks, or to return merchandise.
. Confer with customers by telephone or in person to determine reasons
for overdue payments and to review the terms of sales, service, or
credit contracts.
Custom Cash Credit Inc., El Paso, Texas
June 15, 2005 - May 3,
2010
Collections
. Locate and monitor overdue accounts, using computers and a variety of
automated systems.
. Answer customer questions regarding problems with their accounts.
. Record information about financial status of customers and status of
collection efforts.
. Trace delinquent customers to new addresses by inquiring at post
offices, telephone companies, credit bureaus, or through the
questioning of neighbors.
. Sort and file correspondence, and perform miscellaneous clerical
duties such as answering correspondence and writing reports.
Initial Security, El Paso, Texas
January 12, 1998 -
June 5, 2005
Security Guard
. Monitor and authorize entrance and departure of employees, visitors,
and other persons to guard against theft and maintain security of
premises.
. Write reports of daily activities and irregularities such as equipment
or property damage, theft, presence of unauthorized persons, or
unusual occurrences.
. Call police or fire departments in cases of emergency, such as fire or
presence of unauthorized persons.
. Answer alarms and investigate disturbances.
. Circulate among visitors, patrons, or employees to preserve order and
protect property.
RELEVANT EXPERIENCE & ACCOMPLISHMENTS
Immigration Agent
. Examine immigration applications, visas, and passports and interview
persons to determine eligibility for admission, residence, and travel
in the country.
. Detain persons found to be in violation of customs or immigration laws
and arrange for legal action, such as deportation.
. Inspect cargo, baggage, and personal articles entering or leaving the
country for compliance with revenue laws and country customs
regulations.
. Interpret and explain laws and regulations to travelers, prospective
immigrants, shippers, and manufacturers.
. Record and report job-related activities, findings, transactions,
violations, discrepancies, and decisions.
EDUCATION & CERTIFICATES:
Associates in Business Administration and Social Services, El Paso
Community College, El Paso, Texas, in progress
Diploma Recipient, El Paso Community College, El Paso, Texas
KNOWLEDGE
. Knowledgeable in the use of Microsoft Office, Windows, E-Mail, and
Internet Applications.
References furnished upon request
Contact this candidate