Customer Service Assistant
Resume:
Brianna Donald
Phoenix, AZ 85024
************@*****.***
Highlights
• Excell
• Team- ent
relationship
player
building
• Excell
skills
ent
• Sensiti
organizatio
nal skills ve to
cultural
• Able
differences
to work
• P
independe
ntly and as rofici
a member ency
of a team with
Wind
ows
and
Micro
soft
appli
catio
ns
Experience
Oc
tob
er
August 2013 to
20
12 May 2014
to
Pr
es
ent
Horizon Pediatric
Therapy
Ju
ne
Peoria, AZ
20
13
Assistant
to
Work with children, who
Jul
have different speech
y
disability diagnosis
20
Provide one on one
13
therapy to clients
Work with SLP to give
suggestions on therapy
plan
Modify and adjust
activities based on
needs/interests of the
child
Odyssey Preparatory
Academy
Ju
ne Buckeye, AZ
20
12 Speech-Language
to Pathology Assistant
Jul Schedule and work with
y Students, who have
different speech and
20
language disabilities
12
Provide one on one
therapy to students
Work with SLP to give
suggestions on therapy
plan
Modify and adjust
activities based on
needs/interests of the
student
Convey pertinent
information to the SLP
regarding student’s
performance
Schedule and plan IEP
meetings for students
Kamp Talk A’lot
Scottsdale, AZ
Assistant
Assist Speech
Language Pathologist
plan, set-up, and
implement small group
activities for children
Modify and adjust group
activities based on
needs/interest of
participants
Develop interactive
games to further
develop
social/pragmatic skills
Pr arding child’s
om performance
ote
im
pro
Kamp Talk A’lot
ve
d
co Scottsdale, AZ
m
mu
Assistant
nic
ati Assist Speech
on Language Pathologist
for plan, set-up, and
chil implement small group
dre activities for children
n Modify and adjust group
wit activities based on
h needs/interest of
aut participants
is Develop interactive
m games to further
an develop
d social/pragmatic skills
oth
Promote improved
er
communication for
de
children with autism and
vel
other developmental
op
and/or auditory
me
processing concerns
nta
with typical peers
l
an Convey pertinent
d/o information to the SLP
r regarding child’s
au performance
dit
ory September 2011 to
pro
July 2012
ce
ssi
ng
co
nc
ern
s
September 2011 to
wit
h May 2012
typ
ical
pe
ers
Co
nv
ey
per
tin
Clinical Observations
ent
inf
or Observed both pediatric
ma and geriatric patients in
tio
hospital and outpatient
n
settings
to
the With pediatric patients
SL observed: children,
P ages 3-12, with autism,
reg
developmental
delay and apraxia
With geriatric patients
observed: adults with
strokes, dysphagia, and
ap University Resident
ha Life
sia
Flagstaff, AZ
No
rth Desk Assistant
er Completed general
n office responsibilities
Ari including:
Answer phone, Manage
zo
na use of supplies
Answer
questions/concerns of
students
May 2011 to
Nanny
August 2011
Phoenix, AZ
M 2012
a
y
2 Provided daily child
0 care to two
1 children, ages 4
0 and 6 Organized
daily activities and
t games for the
o children Provided
structure and
A behavioral
u intervention as
g needed
u
s Stop N' Jo
t
Duluth, MN
2
Barista
0
Customer service,
1
ensuring
0
satisfaction of
customers
Open and closed
the store
Organized orders
and prioritized
c
l
e Education
a
n
i Northern Arizona
n University
g
Flagstaff, AZ,
n United States of
e America
e
Speech-Language
d
Sciences and
s
Technology,
Baccalaureate
e
t
c
.
Affiliations
August 2011 to A
member of National
Student Speech -
Language and
Hearing Association
M ay 2012
( NSSLHA)
October 2013 to A
volunteer at Horses Help- Work
w ith children with disabilities
Present
w hile completing therapeutic
horseback r iding.
Contact this candidate