Customer Service Sales

Scarlett Williams

**** *** ** **********, ** ****1

*******************@*****.***

314-***-****

Professional Summary

Responsible customer service expert who is passionate for the business of taking care of people. No

matter what I do I strive for excellence in everything.

Skills

• Customer and Personal Service

• Active Listening

• Speaking

• Critical Thinking

• Complex Problem Solving

• Judgment and Decision Making

• Sales and Marketing

• Time Management

Experience

Customer Service Agent May 2012 – April 2014

Johnson's Home and Auto Insurance

• Make and confirm reservations for appointments using telephones, faxes, mail, and computers.

• Prepare customer invoices and accept payment.

• Answer inquiries regrading information such as schedules, accommodations, procedures and

policies.

Canvasser March 2012- September 2013

Scotts Lawn Service

• Walking and standing for long periods of time.

• Greeting customers door to door to sell lawn care.

Education

Associate of Arts: General May 2012

STLCC-Florissant Valley St. Louis, Mo

Social Work Present

Harris Stowe State University St. Louis, Mo

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