Focused, energetic and successful individual with extensive
experience in the Information Technology industry involving various
phases of Equity/Options Trading/Brokerage, Banking, Insurance, Audit
and Accounting SAP CRM, Salesforce CRM, and HR software system's
testing during development and implementation. Performed both Manual
and Automation testing of Client Server and Web applications.
Professional Experience
ADP 03/2014
- Current
Sr.QA Analyst
PROJECT: Territory Management, ADP provides comprehensive payroll
services, employee benefits administration and human capital management
solutions for businesses of all sizes. A territory management
application under Salesforce CRM is tested for sales administration &
Sales Operations team and helped in deployed in production. E2E testing
is performed for all business units that includes "MA"(Major Accounts),
"NAS"(National Accounts), "INS" (Insurance Services), "SBS"(Small
Business Services), "RS"(Retirement Services), Telesales etc. Created
teams of users and assigned the teams to various Territories bases on
TM foundation rules and Territory rules.
Responsibilities
. Wrote test cases and test scripts based on BRDs for TM business
processes including 'Reconciliation', 'TM
OBM', 'Batch Process', 'Scheduling Bulk Upload'etc.
. Executed test scripts for MAS, NAS, SBS, INS, RS business units
within execution deadlines, associated
defects with failed test scripts.
. Closely worked with Business teams (BAs) during the testing process.
. Wrote and executed the SQL Queries to perform data validations and
updated records to verify on the portal.
. Ran TM Nightly Reconciliation, TM OBM & TM Territory Batch Updates
jobs for various business units.
. Tested Related Reports to verify correct output as per expected.
. Created, retested and closed defects in ALM 11
. Coordinated with entire team as needed.
. Weekly status meeting with QA Manager and Project Manager
Environment: SQL Server 2008 R2, CRM Salesforce, ALM11, Windows 7
Enterprise, MS Office 2010
KPMG
Sr. QA Analyst
04/2012 - 11/2013
PROJECT: US - Canada SYNC, US - Canada sync is an umbrella application
consisting of many sub tracks including HCM, FI, CRM, BW reports.
Tested SAP CRM/BW reports an application that covers typical
functionality of a customer relationship management (CRM) system.
Business processes in this area support marketing, sales, and pre-
engagement processes. CRM application includes several level 2
processes ', 'Marketing Resource Management',' Entity and Contact
Management', Campaign Management', 'Activity Management', 'Lead
Management', 'Opportunity Management that were tested and completed "Go
Live" implementation process for US and Canada successfully.
Responsibilities
. Travelled to Canada and coordinated with Canadian users in
completing UAT (user acceptance testing)
. Participated in requirements & use case reviews.
. Developed test plans, cases, and scripts based on Functional
Specification Enhancement (EFNS) &
. Functional Specification Interface (IFNS) documents
. Planned and prepared test resources, including test
environments.
. Executed test scripts according to plan and schedule.
. Reported and escalated issues according to risk.
. Facilitated compliance with policies and standards.
. Worked on testing various BW reports related to CRM Contact change
history, Entity &Opportunity
success and loss rate etc
. Coordinated with the team of 5 people in conducting test phase
. Validated test results with the business requirements.
. Facilitated defect triage meetings with the project teams.
. Provided overall status across all application groups on a weekly
basis
. Understanding of Integration aspects between SAP and external
systems.
. Used HP (ALM) Application Lifecycle Management 11.52 for test
execution, defects &requirement
mapping
. Worked on renaming various fields across different transactions in
WebUI
. Worked on displaying all the new fields in WebUI defined through EEWB
. Completed End to End implementation experience from development till
post go-live support
TEACH FOR AMERICA 11/2011 - 01/2012
Sr.QA Analyst
PROJECT: TFA, (Teach for America) is a non-profit organization that
supports low income communities in order to help getting education for
their children. TFA deployed salesforce.com to centralize data from
various business units including Recruitment, Alumni Affairs, Human
Resource, District Strategy, Admissions, GSD Development and Marketing
to one interface. TFACT Application is automated and integrated with
existing business processes and capabilities that were managed earlier
in a number of separate systems (IMPS, SLX, Lockbox, Financial Force
and Entango).Salesforce.com is a hosted, subscription based SaaS
(Software as a Solution) global model.
Responsibilities
. Wrote and executed test scripts for all business processes based on
Business requirements, functional
specifications and design documents.
. Closely worked with Business teams (BAs) during the testing process.
. Wrote and executed the SQL Queries to perform data validations and
other business functionality such
as required fields, data formats, duplicate rows and data integrity.
. Mapping between requirements and test scripts.
. Created tractability matrix for business unit processes,
capabilities, JAD session and BRDs.
. Responsible for Defect Tracking and Management Matrices.
. Modified the previous version of automated test scripts according to
reflect changes in the application.
. Created defects in HPQC, assigned them to the responsible person and
tracked them until they
were fixed.
. Performed vigorous usability testing and contributed for the better
user experience.
. Involved in Performance, and Regression testing.
. End to End testing was performed with different tracks.
Environment: Oracle 10g, SFDC CRM, Cloud, HPQC, Visio, Windows XP, MS
Office 2010
KPMG
Senior QA Analyst 05/2005
- 07/2011
PROJECT: EAUDIT, KPMG's global electronic audit management tool
facilitates the use of KPMG globally consistent methodology, activity-
based guidance, and global industry knowledge base by KPMG audit
professionals to perform the most efficient, highest quality audit
possible. A unique combination of knowledge and innovation, KPMG offers
the audit industry's most technologically empowered audit through the
eAudit application. eAudit enables KPMG to deliver an unparalleled
audit experience to KPMG clients.
Responsibilities
. Executed the Performance test cases using Test Complete 7.
. Collected the results from 14 lab's machines.
. Prepared the summary report.
. Prepared the power point presentation for status meeting.
. ReimagedGDV4.2 machines and GDV5.0.
. Installed the eAudit build on all lab machines.
. Setup the environment before executing the performance automated test
scripts.
Environment: Windows 7 enterprise, ASP.Net, Oracle, Share Point,
Rational Clear quest
PROJECT: ARO PHASE III, The primary objective of KPMG's Accounting
Research Online (ARO) Phase III is to enable content to be searchable
by the applied metadata tags. Project assumes that all metadata will be
applied to US content and some metadata will be applied for other
countries. This application has three versions including ARO Internal,
ARO External and ARO Desktop.
Responsibilities
. Involved in the complete QA lifecycle activities like Pre-testing
phase, Testing Phases and UAT testing.
. Involved in Risk Analysis.
. Verified the functionality of the application as per the business
requirements.
. Wrote test cases, and test scripts.
. Wrote test script for test automation using QTP 9.1 and used it for
performance testing.
. Documented test results and test analysis reports.
. Used Rational Clear Quest for change request, Bug reporting and
tracking and generating Test Metrics.
. Conducted Functionality and Regression testing during the various
phases of the application
Environment: Visual Basic 6.0, MS-ACCESS, XML, SOA, SOAP, Oracle 7.0,
WINDOWS 98/NT
PROJECT: IFRG CMS LITE, The objective of this project is to leverage
the existing Content Management System to create a single solution
enabling IFRG professionals to enter enquiries and manage the enquiry
process. IFRG cms Lite will be a standalone application.
Responsibilities
. Developed control files, design of test data, development of the test
cases and testing all the modules
and debugging.
. Prepared user level manuals, tested and reviewed code developed by
other team members.
. Part of analytical team for the problem and feasibility study of this
project.
. Verified the functionality of the application as per the business
requirements.
. Wrote test cases, and test scripts.
. Wrote test script for test automation using QTP 9.1 and used it for
performance testing.
. Documented test results and test analysis reports.
. Used Rational Clear Quest for change request, Bug reporting and
tracking and generating Test
Environment: Windows XP, ASP.Net, HTML, Java Script, Oracle, Rational
Clear quest.
PROJECT: IFRS, Tested International Financial Reporting Standards
(IFRS) which is a set of accounting standards used in the Auditing
Firms. This application is solely used for generating documents, which
follow international standards for financial reporting.
Responsibilities
. Developed control files, design of test data, development of the test
cases and testing all the modules
and debugging.
. Prepared user level manuals, tested and reviewed code developed by
other team members.
. Part of analytical team for the problem and feasibility study of this
project.
. Verified the functionality of the application as per the business
requirements.
. Wrote test cases, and test scripts.
. Wrote test script for test automation using QTP 9.1 and used it for
performance testing.
. Documented test results and test analysis reports.
. Used Rational Clear Quest for change request, Bug reporting and
tracking and generating Test.
Environment: Windows XP, ASP.Net, HTML, Java Script, Oracle, Rational
Clear quest.
PROJECT: K-TRACE, (KPMG TRACKING SYSTEM): The K-TRACE User Guide is a
KPMG developed reference document designed to provide practical
assistance to Forensic professionals using the IDEA data analysis tool
including the K-TRACE routines.
Responsibilities
. Performed Functional testing, Integration testing, Regression testing
and System Testing.
. Performed smoke testing for various projects.
. Analyzed business requirements and created test scripts and test
scenarios.
. Wrote test cases for unit, functional and integration testing
. Interacted with the development team to resolve issues and discuss
defects and their resolution.
. Bug reporting, tracking and documentation on the bug tracking system
Clear Quest
. Effective defect tracking and reporting to improve communications and
reduce delay.
. Peer Reviews of documents.
. Weekly update meetings with QA Manager to discuss the status of
outstanding issues.
. Participated in various meetings, discussed Enhancement and
Modification Request issues
PROJECT: e-HR System, e-HR system is envisioned as a system to fully
automate Human Resources (HR) function within a company. The system
will help streamline HR processes, make those processes transparent and
help the HR personnel to guide employees through their career within
the company.
Responsibilities
. Performed Functional testing, Integration testing, Regression testing
and System Testing.
. Performed smoke testing for various enhancements.
. Analyzed business requirements and created test scripts and test
scenarios.
. Interacted with the development team to resolve issues and discuss
defects and their resolution.
. Bug reporting, tracking and documentation on the bug tracking system
Intranet
. Effective defect tracking and reporting to improve communications and
reduce delay.
. Deployed in production successfully.
. Participated in various meetings, discussed Enhancement and
Modification Request issues
Environment: SharePoint 2007, MS .NET 3.5, SQL Server 2008, PDF Writer
9.0
CSFBDIRECT
Sr. QA Engineer 08/1999
-12/2000
CSFBdirect (previously DLJdirect and later became Harris direct) is an
On-line brokerage firm offering a diversified range of investment
products and services to individual investors. Job responsibility
included testing web front end for correctness in functionality and
connectivity to all other systems. Processing of data is verified by
viewing UNIX log files and Mainframe records. Orders entered on the
web site are routed to Pershing which, if not filled, in turn sends
them to other appropriate destination including SIAC, NYSE, NASDAQ
Market Makers or ECNs.
Responsibilities
. Implemented Quality Assurance processes and led testing of various
CSFBdirect applications
. Wrote test scripts for this web site. Provided timely testing of
applications moved to production.
. Worked closely with development team to resolve any testing issues.
. Developing Test plans, Executing Test scripts and Reporting Bugs.
. Performed the mapping of Business requirement to Test cases.
. Involved in E2E testing for online application.
. Performed Data Quality analysis for the data processed in UNIX and
mainframe system.
. Reviewed the test plan and test cases from the Quality Center (QC)
to verify the integrity with
business requirements.
. Communicated &conducted meetings with the development team for
defect resolution.
. Re-tested the application to check whether the defects are resolved
or not (Regression testing)
. Involved in building & creating test summary documents.
. Test Cases were prepared based on Documentation provided; Business
Requirement Document,
Wire-frames, spreadsheets and Screen-shots.
. Analyzed test plans; wrote test standards and procedures to be used
in the development of all test scripts.
. Managed the development and execution of application/business
process testing to facilitate testing efforts
and ensure compliance of specific applications.
. Formatted data sheets for successful SILK execution.
. Performed integration testing, User acceptance testing and
regression testing using SILK automated tool.
. Worked closely with testers and the development team in creating
automated scripts on the Application.
. Verified the functionality of integrated, multi-environment
enterprise solutions using SILK.
. Wrote SQL Scripts, used oracle under Unix environment.
Environment: The application was developed on MS Visual Studio
platform using Visual Basic, HTML programming languages for the
interface and validation and Oracle database server
CHASE MANHATTAN BANK
QA Analyst
07/1998 -07/1999
. Primary role included writing test cases, test plans and execution
of all test scripts, test Y2K compliance
and process of change control form for the following systems:
. Chase Auto, application, consisting of three sub systems, included
Natexis and Triparty serves as an
automobile loan application for securitization purpose. Automobile
loan data, externally obtained, is
applied to the calculation of principal and interest on asset backed
securities. Loans selected are processed
for distribution to investors. Natexis is a portfolio management
system for an investment group. It employs
financial data updates from Bloomberg to project future income and
tracks all past income including
dividends. TriParty, system dynamically allocates assets to
collateralize large repo loans, matching grades
as requested by investors.
. Created Test cases and test scripts for all three applications.
. Identified and Documented functional requirements using and mapping
them to individual test
case requirements.
. Generating manual test cases and Win Runner scripts to test the
functionality of the applications
using various GUI checkpoints, database checkpoints and data driven
tests.
. Reported and tracked the status of the bugs, assigning severity
ratings to them using Test Director.
. Generated scripts to pull the data from the database using SQL
Server.
. Preparing the test data for the User Acceptance Testing.
. Preparation of Test Reports.
. Attended Bug Review meeting with Team members.
. Used SQA robot to automation the application
Environment: Windows NT,SQL Server, SQL, ASP.Net, HTML, Java Script,
ODBC, Test Director 7
SIAC
QA Analyst NY
06/1997 - 06/1998
Tested Amex Master Files system that comprised of various sub-systems
that perform distinct tasks including Equities, Options, Specialist
Units, Registered Traders, Member Firms, and Data Distribution.
Application was designed using Power Builder as front end and Sybase
at back end and runs on Windows NT workstation. As a system tester my
responsibilities included developing test plans, test cases and test
scripts execution.
Responsibilities
. Understand the existing Application from Functional and Technical
specs and working as per test Strategy.
. Developed test plan, test cases and test scripts.
. Conducted Unit, Functional & Integration Testing.
. Test Requirements were prepared in Microsoft Excel, which was later
uploaded to Quality Center.
. Documented the Test results in the PVCS issue tracking system
. Involved in manual testing, backend Testing.
. Interacted with Development Team for Bug review/fixes.
. Win Runner 7.2 was used to automate the AMEX Master File application
Environment: Applications were developed using C language and Oracle
Developer 2000 for the data repository.
Education & Training
. Bachelor of Science, University of Punjab
. CMM @ CSFBdirect
. Capital Markets Fiduciary Services @ Chase
. SAP FI - CRM (Portal Testing/Training in Web UI configuration)
Technical Proficiencies
. Testing Tools: HPQC (ALM), Test Director, Quick Test
Pro,WinRunner7.2,SQA Robot, Silk, Test
Complete 7
. Languages: C, C++, .net, and SQL. Rapid SQL.
. Hardware: Dell, Compaq Alpha, and Client/Server Platform.
. Platforms: Windows 95, Windows 7 Enterprise, XP, Vista, UNIX, and
Windows NT
. Database: MS Access, Oracle, DB2, SQL Server 2008 R2, Mainframe,
SharePoint2007
. Scripting Language: JavaScript, VBScript, TSL
. Business Analysis & Project Management Tools: MS-Office 2010, MS-
Power Point, MS-FrontPage,
. Requisite Pro (ReqPro)
. Front End Tools: Visual Basic, MS Front Page, Java, J2EE, PL/SQL,
TOAD, SQL*Plus, XML, Visual
. Basic, C, Java, SharePoint 2007.
. Bug Tracking Tools: Clear Quest, Empirix, Bugzilla, Lotus Notes,
Excel, HPQC