Customer Service Medical

Resmie Balanca

** ****** ***

Staten Island, NY *0305

718-***-**** Cell: 917-***-****

E-mail: *******@*****.***

OBJECTIVE: To obtain a position in the medical field, where I can utilize

my experience in clinical and medical field for the benefit of the

patients.

EMPLOYMENT HISTORY:

8/2010-10/2010 Medical Assistant Extern-Luigi Parisi MD, Staten Island,

NY

Obtained and recorded patients' vital signs and weight.

Performed EKG's, PFT's and various office procedures.

Provided support to the operations of the doctor's office by maintaining

medical equipment, keeping exam rooms properly supplied and ready for

patients.

Organized specimen boxes to be placed outside and faxed prescriptions for

patients when necessary.

2002-2008 Secretary-Empire Dismantling, Staten Island, NY

Provided excellent customer service

Scheduled appointments as needed

Assisted with payroll paperwork

1988-1989 Medical Laboratory Technician-Medical Center Debar, Macedonia

Preformed laboratory procedures and tests including

hematology,chemistry,histology,urinalysis and bacteriology. Prepared blood,

urine and tissue for analysis.

SKILLS PROFILE:

Ability to assess vital signs and record medical histories of patients

Experienced in performing phlebotomy procedures and injections

Ability to carry out urinalysis procedures

Strong knowledge of EKG equipment set up and tracing procedure

Knowledge and ability to manually verify insurance information

Ability to assist in examination of Internal Medicine Protocol

Demonstrated ability to work in high volume medical office

Ability to maintain supplies and equipment and keep waiting and examining

rooms neat and clean

Energetic, hard working, willing to learn and accept constructive criticism

Very honest, patient, reliable, strongly motivated, productive and

organized with the ability to multitask

Ability to speak and write - English/Albanian/Macedonian

EDUCATION:

05/2010-10/2010 The New Millennium Training Center, LTD - Staten Island,

NY

. Certificate in Medical Assistant

. Major: Medical Assisting

. Overall GPA: 4.0

1986-1988 High School Medical Center "Nikola Shtejn" - Tetovo, Macedonia

. Major: Medical Laboratory Technician

REFERENCES: Available upon request

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