Nancy Gavlek
ESCANABA MI *****
SKILLS SUMMARY:
Office Machines, Machine Transcription, Medical Terminology, Medical Transcription, ICD-9 &
CPT coding, Billing, Data Entry, MS Office 2000, WordPerfect 6.1, Typing 50-60 WPM,
Certified Nurse Assistant, Flexible, Organized, Reliable, Detail Oriented, Quick Learner
JOB OBJECTIVE:
To obtain employment that will allow me to use my skills to become an asset to the company.
QUALIFICATIONS:
• Knowledge of ICD-9 & CPT medical coding, medical billing
• Knowledge of MS Office 2000; master user of MS Word, proficientuser of Excel
• Knowledge of WordPerfect 6.1 & WordPerfect Office 2000 with Windows.
• Knowledge of Windows 7, 8.
• Typing II (50-60 WPM), machine & medical transcription, data entry.
• Office procedures, office calculating machines.
• Business communications
• Trained in Basic Life Support/CPR, medical terminology, Certified Nurse Assistant.
• Hardworking, dependable, honest, ethical, poses integrity, detail oriented.
• Capable of handling many types of responsibilities.
• Competent and understanding.
EDUCATION:
Bay de Noc Community College, Escanaba, MI 2002-2003
Area of study: Associates Degree, Medical Office Specialist
Contracting with Business & Industry Certificate, Medical Office
Bay de Noc Community College, Escanaba, MI 1995-1997
Area of study: General Associates of Applied Science: Office, Secretarial. Contracting with
Business & Industry: Medical Office Training
WORK EXPERIENCE:
Private Duty/Personal Assistant
Northern Homecare Services, Escanaba, MI 7/2011 – 12/2011
Duties include: personal care, shopping, cleaning, transporting, transferring, meal prep, med
distribution, charting, reporting to nurse, make appointments.
Private Duty/Personal Assistant
Great Northern Home Care, Gladstone, MI 7/09 -6/11
Duties include: personal care, shopping, cleaning, transferring, meal prep, charting, transporting.
Nancy Gavlek 2 Resume
Front Office/Receptionist/Optician
Bay Eyecare P. C. Escanaba MI 12/02 – 1/04
Duties include: scheduling, customer relations, daily billing, filing, calling in prescriptions,
charting, insurance, collections, frame selection, frame fitting/adjustments, recall, appointment
reminders, coding, taking blood pressures, intake information, cleaning equipment/office.
Medical Office Training Receptionist/Secretary
Dr. James Dehlin’s Office, Gladstone, MI CWB&I Fall semester 2002
Duties include: scheduling, customer relations, daily billing, filing, calling in prescriptions,
typing, mailing correspondence, charting, medical coding ICD-9 & CPT, processing insurance
forms, miscellaneous tasks.
Office Training, Receptionist
Bay Chiropractic, Escanaba, MI; Bay de Noc Community College CWB&I 1995-97
Duties include: medical transcription, office procedures, billing, customer relations, scheduling,
processing client data, filing, organizing, other miscellaneous tasks.
Office Training, Receptionist/Secretary
Great Northern Urology, Escanaba, MI; Fall semester 1996 CWB&I
Duties include: training in medical office procedures, medical transcription, customer relations,
scheduling, processing client data, filing, preparing charts for the next day’s appointments, run
medi-manager program, process encounter forms, miscellaneous tasks.
Secretary
Bay de Noc Community College President’s office, August 1995-May 1996.
Duties include: answer phone, type, take messages, relay messages, open files, file, make Board
packets, mail correspondence, sort mail, route correspondence, use copy machines, use fax
machine, confirm appointments, make appointments.
Certified Nurse Assistant
Christian Park Health Care Center October 1992-November 1993.
Duties include: provide daily care for patients, chart, and take vital signs.
ACCOMPLISHMENTS:
Provisionary Member of Phi Theta Kappa, CPR/Basic Life Support Certified, Contracting with
Business & Industry Certificate. Reducing delinquent accounts over 120 days from 45 to 15 in a
six-month period.
OTHER EXPERIENCE:
Sales in retail, cash register, inventory, clean, prep, count money, tend bar, some training as an
EMT.
REFERENCES: Available upon request