Sales High School

Kamiko Miles

**** ****** **** **.

Las Vegas, NV 89123

Home: (909) -5555

Cell: 903-***-****

***********@*****.***

ENTRY-LEVEL SALES / BUSINESS DEVELOPMENT PROFESSIONAL

• Recent honors graduate of ABC College's communications program -- highly motivated to

launch professional sales career.

• Excellent interpersonal, communication and relationship-building skills. Listen attentively,

communicate persuasively and follow through diligently.

• Technically skilled -- cross-platform expertise (Win/Mac) and proficiency in Word, Excel,

PowerPoint, QuarkXPress and Photoshop.

KEY COMPETENCIES

• Customer Acquisition

• Referral/Repeat Business Generation

• PowerPoint Presentations

• Public Speaking

• Complaint Handling

• Consultative Sales

• Sales Reports & Correspondence

• Inventory Management

• POS Systems

EDUCATION

Waipahu High School, Waipahu, Hi

I received my High School Diploma GPA: 3.75 (Graduated with honors), June 2009

• Awards: Student Achievements ; Communications Honor Society (2008 to 2009); Award

for Academic Excellence (2009)

• Volunteerism: Save the Children (2007 to Present); Tutor, Miami Family Shelter (2009 to

2010); Crisis Line Staff, Women's Center (2007 to 2008)

WORK EXPERIENCE (concurrent with college studies)

Bartender, 2007-present

ABC Restaurant and Lounge, Sometown, FL

Handle the setup, service and daily operations of bar serving an international clientele,

tourists and business travelers. Enter orders into POS system; prepare daily sales reports

for management; conduct monthly inventory; and perform heavy cash handling and

reconciliation functions.

Sales Accomplishments:

• Earned consistent commendations for exemplary service delivery (average of 100 guests

per shift). Regularly singled out on comment cards for "going above and beyond

expectations" and "providing outstanding service and attention to guests."

• Recognized for ability to quickly establish rapport with customers, up-sell products and

build a loyal clientele.

• Selected and streamlined bar products based on analysis of consumption and sales,

resulting in superior inventory and selection for guests.

• Developed floor plans for auxiliary bars used for large private parties. Outcomes included

faster service, improved efficiency and enhanced guest satisfaction.

Server / Bartender, 2006-2007DEF Hotel, Sometown, FLServed food and beverages at

a luxury, historic hotel. Anticipated and met guests' needs while working efficiently in a

fast-paced environment. Sales Accomplishments:

• Consistently achieved highest per-night sales averages (out of 10+ servers) by up-selling

orders and suggesting add-ons/extras to meals.

Proved the ability to multitask, handle crowds of up to 350 people, resolve customer

issues and excel within a demanding, high-volume setting.

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