Customer Service Sales

James Blackburn

Sales Associate - Pro Hockey Life

Oakville, ON

*****.*.*********@*****.*** - 905-***-****

WORK EXPERIENCE

Sales Associate

Pro Hockey Life - June 2011 to Present

Responsible for achieving sales excellence and superior customer service, pricing, visual merchandising,

shipping and receiving as well as assisted in store set up before grand opening which involved construction

and clean up. Work as leader in team environment for 2 store departments.

Sales Associate

Esprit Canada - November 2010 to July 2011

part time )

Responsible for achieving sales targets, providing exceptional customer service, pricing and merchandising

stock and assisting in the set up of in-store and window visual displays and promotional materials. Work with

other team members to achieve store results and initiatives.

Sales Associate

Sportchek Dorval - Dorval, QC - October 2009 to November 2010

part time )

Involved achievement of daily sales targets through selling of sporting equipment, clothing, footwear and

accessories. Customer service skills and high levels of sport specific product knowledge required. Assisted

with store presentation, pricing and product management as well as loss prevention.

Full time Retail Sales Associate

Audio Video - June 2008 to October 2009

Duties encompassed building rapport, understanding customer needs and meeting monthly sales targets by

providing consumer TV, audio, video, photographic and electronic solutions in a commission based sales

environment. Superior communication skills and sales techniques required. Ongoing knowledge of the latest

industry products, technology and trends as well as competitor pricing and promotions required.

Lot Attendant

Budd's Imported Cars & Budd's BMW - Oakville, ON - September 2007 to April 2008

Duties included detailing customer cars, washing cars, moving vehicles and delivering to customers.

Lot Attendant

Mercedes Benz Oakville - Oakville, ON - January 2007 to September 2007

Involved washing and detailing cars, moving vehicles, customer delivery and vehicle transport

Customer Service Representative

Wendy's Restaurants - Oakville, ON - June 2004 to January 2007

Duties included serving customers, handling cash and ringing in transactions, responding to complaints,

preparing food, cleaning and maintenance of facilities.

EDUCATION

Abbey Park High School

2012 to Present

BBA in marketing

Lakehead University - Orillia, ON

2013 to 2014

Mohawk College

SKILLS

Customer relations, shipping/receiving, sales, computer skills

ADDITIONAL INFORMATION

I have been in customer relations and sales for almost 10 years, Consistently one of the top sales associates

in a retail environment, I enjoy interacting with people all day and helping them be completely satisfied with the

product or service they were seeking. I am looking for a meaningful career with opportunity for advancement.

Contact this candidate