[pic]
Donna M. Rickard
Coon Rapids, MN 55448
*************@*****.***
QUALIFICATIONS SUMMARY - Senior Executive Assistant to the President and
CEO
> A highly organized and detail-oriented Senior Executive Assistant
with over 20 years experience providing skillful administrative
support to the President and CEO as well as the General Board of
Directors, Executive Committee, and Board Development Committee
> Dedicated and focused - able to prioritize numerous time-sensitive
projects adhering to deadlines
> Confidant and strategic partner of the reorganization plan
> Superior leadership and communication skills generating positive
customer relations and motivating employees and volunteers
> An independent and self-motivated professional with ability to
develop and maintain positive relationships with board members,
colleagues, and staff at all organizational levels
> Effective and efficient working with high level, executive board
members
> Developed a strong communication network of board members and
assistants
> Computer skills including: MS Word, PowerPoint, Excel, Outlook,
and Internet
PROFESSIONAL EXPERIENCE
YMCA of the Greater Twin Cities, Minneapolis, MN
(formerly the YMCA of Metropolitan Minneapolis)
Senior Executive Assistant to the Co-President & CEO 1997-
August 2013
MN Citizens Council on Crime and Justice, Minneapolis, MN
Executive Assistant to the President and Office Manager 1988-
1997
Unity Hospital, Fridley, MN
Administrative Assistant to Chief Operating Officer 1975-
1988
First National Bank of Minneapolis, Northside Office
Minneapolis, MN - Secretary to the Branch Manager 1971-1975
Administration and Organization
. Manages effective organizational filing systems for easy access to
critical information
. Board meetings - prepares Board packets and agendas, advance
scripting of meetings for board chair, records and transcribes
minutes (shorthand) for Board and Board Committee meetings
. Maintains large volumes of confidential information
. Coordinates and sets up board and committee meetings,
administration staff meetings, special events (United Way) and
travel arrangements for president
. Directing prospect meetings with board members in $55 million
capital campaign
. Member of Board Development Committee responsible for identifying
potential General Board candidates and ensuring diversity and
inclusion
Donna Rickard
Page Two
. Prepares domestic and international travel arrangements for CEO,
including detailed itineraries
. Maintains complex CEO's calendar allowing for frequent changes
. Coordinated major reorganization of office space
. Prepares detailed PowerPoint presentations for CEO
. Team leader in the Association Office supervising administrative
staff
. Prepares and manages a $3+ million executive budget. This
includes reviewing and approving timesheets, credit card
statements, and expense submissions for senior management
reporting to CEO and for the CEO
. 38-year involvement with United Way Campaigns, managing the past
15 campaigns for the YMCA achieving Best Agency Partner Award in
both 2010 and 2011
. Organized a network of colleagues to foster relationships with
executive assistants in the Twin Cities and other community
leaders (named Gatekeepers) and hold regular meetings including an
October retreat
Communication and Board Relations
. Answers incoming calls and inquiries from board members, committee
members, professional organizations, outside YMCAs, colleagues,
and the community
. Serves as the liaison and maintains open lines of communication
among senior executives, board members, branch executives, and
administrative staff
. Answers correspondence - proof reads and edits documents from
Financial Development, Operations, and Raiser's Edge to assure
accuracy and consistency
. Coordinates preparation and timely dissemination of Annual Report
and all presentations for board and/or management meetings
EDUCATION & PROFESSIONAL DEVELOPMENT
YMCA African American Learning Circle (ongoing)
YMCA International Ambassador to Ghana YMCA (2005)
Former Association of YMCA Professionals (AYP) Chapter 42 Board
Member
Attended the National AYP Conference, Boston (2007)
American Banking Institute - numerous classes - Minneapolis, MN
Notary Public - 1986 to present
Anoka High School - Graduate
COMMUNITY SERVICE
Feed My Starving Children
United Way
YMCA
Girl Scout Council of St. Croix Valley
Twin Cities International Educational Center
Former Chair of PTO - McKinley Elementary School
Chaired the Planning Commission for the City of Ham Lake
Habitat for Humanity
References and Letters of Recommendation available upon request.
[pic]