cna

MARY WEISS

■ 920-***-**** ■ **********@*******.*** ■ Lomira, W.I. 53048

Skills Summary

professional experience in fund

demeanor raising

team leadership CNA certified

planning/coordinatin

g

excellent research

skills

Education

MARIAN UNIVERSITY, 1997

HUMAN RELATIONS

BACHELOR OF SCIENCE

MINOR IN COMMUNICATIONS

Member of Alpha Sigma Delta Sorority (1993-1995)

learned leadership skills

Employment History

Certified Nursing Assistant

October 2008 to current

HOPE NURSING AND REHABILITATION CENTER – Lomira, WI

Achieved departmental goals and objectives by instituting new processes and standards for in-patient

care.

Supported patients with customized patient teaching tools.

Helped nurses examine and treat patients by assisting with instruments, injections and suture removal.

Sales Associate

2007-2008

JcPenney-Fond Du Lac, Wi. Forest Mall

Sold Jewelry in the Jewelry Department, ran registers and addressed any problems and complaints.

Closed out Department at night and made deposits to head Managers. Meet sales goals each month.

Sales Associate

2001 to 2007

Zales Jewelry -Fond Du Lac, WI

Answered customers’ questions and addressed problems and complaints in person and via phone.

Helped customers select products that best fit their personal needs.

Opened and closed the store, which included counting cash drawers and making bank deposits.

Maintained visually appealing and effective displays for the entire store.

Communicated merchandise needs and issues to appropriate supervisors in a timely manner.

Built and maintained effective relationships with co-workers and senior management.

Built customer confidence by actively listening to their concerns and giving appropriate feedback.

processed all sales transactions accurately and in a timely manner.

Bank Teller

2003-2005

TSB Bank-Theresa, WI.

Helped customers' with Deposits and Withdraws.

Helped customers select products that best fit their personal needs.

Opened and closed the bank, which included counting cash drawer.

Balanced the needs of multiple customers simultaneously in a fast paced banking environment.

Assisted Customers with opening and closing accounts.

Customer Service Rep-

1996-1998

Bank of America-Wooddale, Il

Helped customers' with Deposits and Withdraws.

Helped customers select products that best fit their personal needs.

Opened and closed the bank, which included counting cash drawer.

Balanced the needs of multiple customers simultaneously in a fast paced banking environment.

Assisted Customers with opening and closing accounts.

Helped customers' with Deposits and Withdraws.

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