Customer Service High School

Shannon Caldera 909-***-****

**** **** ***** **., *** vegas nv 89103 ***************@*****.***

Professional Profile

Excellent communication skills, well organized, well versed in various computer

programs.

10 line telephone operating system

Quick books

Multi task

Detail oriented

Quick learner

Ms office

Professional Experience

Mark one real estate, Rancho Cucamonga, CA

2/ 1/ 2012 – current

Realitor assistant

Responsibilities:

Deliver and picked up all documentation from clients, escrows, titles ect.

Schedule and set appointents with clients and future clients.

Communicate with all parties involved in transactions.

Daily follow up via email, fax, incoming and out gowing mail and calls

input of daily invoices

accounts payable

order and replenish company supplies

scheduled company meetings and events.

Research Design Specialists, Cypress CA

08/1/2008 – 9/8/2011

Customer service rep.

Responsibilities

Answer and route all incoming calls

Set and schedule daily appointments

Followed up with clients

Filed and made copies of all documents

Made outgoing calls to clients

Provided proper phone etiquite

opened and replied to all emials, regular mail daily.

Salser paramedical, Upland, CA

4/1/2006 – 7/10/2008

Office manager

Responsibilities:

Set and scheduled daily appointments for clients

Scheduled and routed and dispatched all specimen carriers

Filed, faxed, scanned, copied all specimen documentation

set up new clients into company system

accounts payable and reciveable

Answered and routed all daily incoming calls

Opened and closed office daily

Collected and sent out specimen’s thru quest diagnostic

medical billing

Office mananger.

Education

Hillside High school, Upland,CA

High school diploma

2003

References

References are available upon request.

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