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Resume:
KIANA MILBURN
HOUSTON, TX *7090
***********@*********.***
Career Objective
Seeking a position where obtained skills and experience may be utilized.
Summary of Qualifications
Over 5 years’ experience in Customer Service
One year general office and administrative work
Proficient in Microsoft Word, Excel, PowerPoint, Outlook, and SAP
Work History
Hewlett Packard (Manpower Employment Agency) Houston, Texas
Manufacturing Associate Aug 2013 - Jul 2014
* Worked with various teams such as Quality & Process engineering
* Implemented manufacturing practices in work area
* Built racks and servers and tested finished product
* Trained, developed, and mentored new manufacturing associates
* Responsible for on-time delivery of high quality product to internal and external customers
* Provided critical process information and recommendations for the Assembly process
* Operated pallet jack and forklift, handled materials and shipped/received products
* Utilized SAP, FedEx and UPS shipping software
Securitas Security Houston, Texas
Security Control Center Operator / Dispatcher Mar 2012 - Aug 2013
* Answered telephones, acknowledged alarm signals and monitored video recording devices
* Provided vital information to the Security SOC Administrator, supervisor and officers
* Documented incidents (including names, actions and times) on the Daily Activity Report.
* Assisted with the functions of physical and personal security and safety measures of members, patients,
staff, and visitors
* Protected staff and property from theft or damage, or persons from hazards or interference, including
the potential for violence in the workplace
Allegiance Security Houston, Texas
Courtesy Officer Sep 2011 - Mar 2012
* Patrolled and monitored several properties throughout Houston
* Maintained a daily activity report and monitored the security radio streaming activity
Dollar General Houston, Texas
Inventory Control Clerk Aug 2006 - Sep 2011
*Resolved customer issues and escalations
*Cross trained employees on the different job functions within the department
*Maximized utilization of personnel in work area during downtime or slow periods in the store
*Ensured merchandise displays, shelves, and store aisles remained neat and clean
Education
Westfield High School, Houston, Texas - High School Diploma
Occupational License / Certification
Level 1-2 board approved training course Certification
Allegiance Security Group
Training for Security Officers part 1-3 Certification
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