Customer Service Sales

Eileen Taniguchi

***** **** ***** **. #*, Harlingen, TX 78550

Cell: 956-***-**** Home: 956-***-****

Email: ***************@*****.***

Ojective: To protect patient health and safety by meeting or exceeding standards of medical equipment

integrity through regular preformance maintenance, and necessary repair or updating, of biomedical equipment.

Education:

• Texas State Technical College,Harlingen, TX 08/2014

AAS Degree, BMET – GPA 3.93

• Gavilan College, Gilroy, CA 07/2011

Certificate of Achievement, Biotechnology – GPA 3.91

• Computer Training Academy, San Jose, CA 05/1992

Certificate of Achievement, Computer/LAN Techology

Practical Experience:

Intern: Valley Baptist Medical Center, Harlingen Texas, 13 hrs/week 05/2014 – 07/2014

Supervisor: Belinda Flores, okay to contact: 956-***-****

• Repair. perform preventative maintenanceand keep detailed records on equipment including but

not limit to:

Braun Infusion and Syringe Pumps

GE Solar 8000 Bedside Monitors

GE Pro Care 400 Blood Pressure Monitor

Prisma Flex Gambro Continuous Renal Replacement Therapy Unit

VasoPress DVT Compression Unit

Thermo Scientific Unistain Unit

NIHON KOHDEN EEG Machine # 92000

Intern: STA Labs, Gilroy California, 20 hrs/week 06/2010- 08/2010

Division Manager: Judit Monis, Ph.D, okay to contact 408-***-****

• Prepare and perform a variety of samples, cultures and procedures for testing

Participated in discovery and confirmation of new fungi species in the United States

Plating and isolating culturesS

Prepare media and sterilize equipment for laboratory setting

Run PCR and Gel Electrophoresis

Recruiter/Community Liaison: Santa Clara County Social Services, Gilroy CA, 25 hrs/week 10/26/04-

06/06/08 Wages $21.00 per/hr.

• Recruit, support, and train prospective foster/adoptive families

• Create, update and maintaining governmental data, records or interagency communications

• Secure or dispose of sensitive records and materials according to government mandated procedures

• Simplify the paperwork and complicated process for hopeful foster/adoptive families

• Plan, coordinate and host events for the county government office

• Research programs for children and families

• Acquire grants, funding, and donations for local social service programs

• Draft proposals for projects and stratagize with team members to improve effectiveness of programs

Additional Certificates and Education:

Associate of Science Degree in BMET

Additional College Credits: 60+ Units focus in GE and Physical Sciences

Completed Certification in Paralegal Studies

Certified as a Computer/LAN Technician

Trained in Novell Networking

Certification as a Level III Commissioned Security Officer

Biotechnology Certificate of Achievement

Trained in Anger Management Course Work Facilitation

Trained in Non-Violent Crisis Intervention

Trained in Domestic Violence Intervention/Facilitation

Massage Therapy Certified

Licensed in Cosmetology

Additional training, skills, and experience:

• Detailed governemtal and medical record keeping experience

• Experience with variety of administration duties

• Trained in security and conflict resolution

• Experienced in event coodination, planning, hosting, and participation

• Sales experience

• Corporate Account management

• Data entry and data integrity

• Community Outreach

• Collaboration with creating trainings

Detail of extensive employment history, references, and transcripts available upon request:

Additional Interests and Activities:

> Volunteer at free local community medical clinic

> Bicycling

> Kayaking

Extended Work History:

Intern: Valley Baptist Medical Center, Harlingen Texas, 13 hrs/week 05/2014 – 07/2014

Supervisor: Belinda Flores, okay to contact: 956-***-****

• Repair. perform preventative maintenanceand keep detailed records on equipment including but

not limit to:

Braun Infusion and Syringe Pumps

GE Solar 8000 Bedside Monitors

GE Pro Care 400 Blood Pressure Monitor

Prisma Flex Gambro Continuous Renal Replacement Therapy Unit

VasoPress DVT Compression Unit

Thermo Scientific Unistain Unit

NIHON KOHDEN EEG Machine # 92000

Customer Service Representative: Dish Network, Harlingen TX, 40 hrs/week 9/24/2011-11/242011 Wages $9.50

per/hr

• Answer customer questions

• Technical Support/Talk customers step by step throught troubleshooting process

• Resolve disputes/issues with accounts, billings, promotional offers

• Sales

Intern: New Avenue Productions: Gilroy CA, 20 hrs/week 06/2010 – 09/2010 Wages $20.00 per/hr

• Pollinaton

• Intruduction to seed production and hybrid development

• Intruduction to business and marketing

• Transplanting

• Plotting

• Assiste with recording count data

Supervisor: Dr. Robert Barham, Ph.D. 408-***-****

Intern: STA Labs, Gilroy CA, 20 hrs/week 06/2009 – 08/2009 Wages: $20.00 per/hr

• Participation in the discovery and confirmation of fungi species previously unseen in the United States.

• Plating and isolating cultures

• Media preparation

• Running PCR and Gel Electrophoresis

• DNA extraction

• Verification of species using BLAST

Assistant/Caregiver:Jacobi Assisted Living Services, Morgan Hill CA, 30 hr/week 07/2007 – 12/2010 Wages

$12.50 per/hr

Experience, tasks and responsibilities include:

• Assist and support disabled individuals as needed

• Drive

• Teaching daily living skills

Job Trainer/Supervisor: Hope Services, Gilroy CA, 15 hrs/week 09/2010 – 08/2011 Wages $12.50 per/hr

• Train and supervise developmentally challeged adults in daily work activities

Recruiter/Community Liaison: Santa Clara County Social Services, Gilroy CA, 25 hrs/week 10/26/04-

06/06/08 Wages $21.00 per/hr.

• Recruit, support, and train prospective foster/adoptive families

• Create, update and maintaining governmental data, records or interagency communications

• Secure or dispose of sensitive records and materials according to government mandated procedures

• Simplify the paperwork and complicated process for hopeful foster/adoptive families

• Plan, coordinate and host events for the county government office

• Research programs for children and families

• Acquire grants, funding, and donations for local social service programs

• Draft proposals for projects and stratagize with team members to improve effectiveness of programs

Sales Support/Manager’s Assistant: Hello Direct, San Jose CA, 40hrs/week 10/1999 – 05/2003 Wages

Beginning at $17.50, ending at $24.00/ hour

• Extensive administrative duties and technical support

• Retrieve data used in reports

• Maintained contact with management, staff, and customers, to ensure delivery of equipment and

satisfaction of end-users

• Maintained files, records and updated computer records to ensure data integrity

• Coordinate events

• Assist/train new sales staff on complex software systems

• Sales

• Billing

• Oversee Corporate Accounts during absence of Sales Representative

• Resolve grievances or disputes with Corporate Customers

• Create commission reports

• Generate monthly reports

Intern: Honeywell Corporation, Cupertino CA, 30 hrs per/week 03/1995 – 08/1995 Wages NA

• Assist IT with maintaining and upgrading location wide networking services

Massage Therapist: Orthopedic and Sports Physical Therapy, Cupertino CA, 01/1990 – 05/1992 30 hrs/per

week, times varied as needed

Wages: $24.00/hr

• Collaborate with a team of medical professionals to help accelerate healing process of clientele

• Document records and generate reports for medical and billing purposes

• Maintain files and records

• Coordinate corporate or charity events

• Organize and ordering and equipment and services for events

• Conceive and present new marketing ideas or techniques

Hairstylist/Manager: Schroeders' Salon, San Jose CA, June 05/1988 – 11/1989 40 hr/per week, Wages

$15.00/hr

• Manage team members

• Create Schedule

• Train team members with new techniques

• Keep salon running smoothly

Reception/Administration/Liaison/Assistant: Swan Instruments Inc, Santa Clara, CA, 02/1986 – 05/1988,

Wages $15.00/hr

• Assist joint-venture visiting Professors from China

• Help Chinese Professors integrate with the American cultures and working environments

• Contact and meet Congressional Representative on behalf of Chinese Professors, reqesting extended

Visas

• Work as a Liaison between Chinese Professors and company employees

• Reseach international laws regarding shipping codes and requirements

• Assist Company CEO with writing letters, scheduling appointments,

• Plan and schedule business travel for company CEO and other staff both national and international travel

• Participate and assist in meetings wth top Executives from customer businesses as in Motorola, Fujitsu,

Seagate, IBM and more.

Hairstylist/Owner's Assistant: Helen of St. Moritz, Salon, San Fransico CA, 10/1984– 02/1986 Wages $8.00/hr

+ tips

• Hairstylist

• Open and close business

• Run front desk and phones

Salon/Boutique Manager and Stylist: A&S Hair Impressions, Santa Clara, CA 05/1982- 07/1986

40 hr/wk, Wages $200.00/wk + commission

• Managing business and team members

• Training

• Marketing

• Payroll and scheduling

• Organize and host events or promotions

• Resolve disputes with clients or among staff members

Contact this candidate