Ronald W. McZeal
***********@*****.***
Objective- I am seeking employment that fully utilizes my diverse business
experience in Information Technology and offers the opportunity for career
advancement, along with further expansion of IT skills.
Summary- I am a detailed oriented individual, offering excellent
organizational skills. I am able to function effectively in situations
requiring communication; I possess critical thinking/problem solving and
negotiation skills. I have the ability to produce high quality work, adapt
to new situations quickly, can work independently, have exceptional
attendance, I am a self-starter who has excellent interpersonal skills and
am highly motivated.
Work Experience
* Mservices/Service Technician- 08/2012- Present
Provide exceptional, and professional service in every aspect of
maintenance/repair and installation of residential and commercial
properties- such as, but not limited to; cabinet repair/installation,
property cleaning, caulking, painting, appliance repair, carpet/tile
repair, door repair/replacements including screens, window replacements,
light plumbing, Provide fair, and affordable estimates.
* Rental Prep Lead/AVR Rentals- 06/2012 - 04/2014
Prepared all vans for routine maintenance and check-ups, deliver vans out
of state when required, cleaned and maintained company vehicles and
grounds, supervised, performed safety checks, and being held accountable
for all company vans.
* Field Tech/Advantage Technical Resourcing - 12/2010 - 06/2012
Worked with kiosk machines for "Jack In the Box", maintaining kiosk full
functionality with yearly and quarterly maintenance, replaced worn parts
on various equipment such as; printers and coin machines, conducted
"Rollouts" for HP- Morgan Stanley, Xerox, and both Senator John Ensign,
and Senator Dean Heller.
* Field Tech/K3 Computing Inc.- 04/2004 - 12/2010
Installed, configured, upgraded, and maintained desktops, laptops, thin
clients, networked printers, scanners, and video cards,
installed/configured/upgraded, and maintained Windows operating systems:
Windows 2000, and Windows XP, installed, configured/upgraded, and
maintained Windows PC applications: MS Office 2000/2003 Professional, MS
Outlook 2000/2003 and Excel, handled Troubleshooting and resolved both
hardware and software related PC problems, resolved PC hardware issues:
hard disk failures and replacements, hard disk data recovery, memory
upgrades, system imaging, security updates and service packs, networked
trouble shot and configured workstation machines
Responsibilities included desktop upgrades and maintenance, built,
repaired, and upgraded laptops, deployed laptops to remote users, performed
Anti-Virus implementation, definition updates, and virus removal, installed
and replaced mice, keyboards, monitors, built PC's and Servers.
Education
College of Southern Nevada
UCLA-LOSH Labor Occupational Health and Safety Program-10/08/2010
Crescents School of Gaming and Bartending- 04/01/2010
Special Skills/Certificates/Training
Hazmat/HAZWOPER (OSHA)- Certificate- (2010)
Bartending certificate- (2010)