Medical Assistant Quality Assurance
Resume:
Yvette Ashley
*** ********* ** *******, ** *****
******.***@*****.***
Objective Experienced and honest individual seeking to continue a career in the medical field as a Medical Assistant. I am
timely, hardworking and have 10+ years of patient care experience as well as 8+ years of administrative
experience.
Education
4/2013 Present ALISON, Online Courses
Psychology Courses
7/2014 8/2014 MaySept HealthCare Training Program, Memphis,TN
Certificate of Completion,Nursing Assistant
6/2013 3/2014 Concorde Career College, Memphis, TN
Diploma, Medical Assisting
2011 2012 Argosy University, Online Courses
Psychology Courses
Skills and Qualifications
● EHR
● Use of portable ultrasound machine
● 10+ years of caregiver experience
● 8+ years of administrative experience
● 8+ years of supervisory experience
● Wound Care
● Glucose testing & Protime testing
● ICD 9 and CPT coding
● Check patients in and out of the clinic
● Vital signs
● EKG
● Catheter Care
● Denture Care
● Emptying a Urinary Drainage Bag
● Mouth Care
● Range of Motion
● Injections
● Completion of a Phlebotomist Training Program
● Strong written and verbal communication skill
● Ability to maintain accuracy in a fast paced environment
● Ability to work in team setting
● CPR / BLS Certified/ Trainer Lisa Page
● OSHA Certificate in Health and Safety Management
● First Aid Training
● Basic lab procedures including collection and processing
● Microsoft proficient
● 35 wpm
Medical Experience
2008 Present Walking in Authority Ministries, Memphis, TN
Administrative Coordinator: clerical support for CEO prep paperwork for Board of Directors meetings arrange
conference calls, schedule meetings prepare presentations for meetings volunteer monthly for Feed the
Homeless and Health Fairs to check vitals and glucose levels keeping the minutes while in meetings
2/2014 3/2014 Verzosa Internal Medicine, Bartlett, TN
Medical Assistant Extern: EKG injections, vital signs, filing,blood draw processing urine specimens, taking
patient medical history,wound care, PFT,ABI testing, calling in prescriptions to the pharmacy experience with
autoclaves/sterilization HIPAA guidelines assisted with in office procedures
1/2014 Total Foot Care, Memphis, TN
Medical Assistant Extern: checking patients in/out of the clinic callbacks for follow up appointments insurance
verification insurance updated patient information in database call in prescriptions to the pharmacy experience
with autoclaves/sterilization HIPAA guidelines assisted with in office procedures venipuncture
2012 2013 Visiting Angels, Memphis, TN
Caregiver: assist with activities of daily living medication reminders patient ambulation vital sign assisted in
physical therapy plans and dietician plans that may have been left in the home for the patient to flow
2008 2009 Service Master, Memphis, TN
Night Supervisor: train 20+ new employees assist in hiring process inventory supervise employees maintain
evaluations for employees in a timely manner.
2006 2008 Omnicare Services, Memphis,TN
Caregiver.assist with daily activities of daily living medication reminder glucose checks patient ambulation
vital sign preparing meals and keep home cleaned regarding the rules and regulations of the state.
2005 2013 Shelby Residential / Vocational Industries, Memphis, TN
(2013) Home Coordinator: supervise 3 shifts of employees verify documentation ensure staff is in compliance
with all rules and regulations for care of each client order supplies needed for daily living within each client’s
home
(2005 2013) Quality Assurance Coordinator Specialist: assist in hiring process train new employees analyze
risks, non conformance, and customer complaints compose quality assurance standard operating procedures
(2005) Direct Support Professional: provide assistance to individuals with intellectual disabilities assist with daily
activities administer medication document progress
2000 2005 FedEx Corporation, Memphis, TN
Logistics Material Handler / Load Captain: perform quality, service and safety inspections monitor 3+ employees
Volunteer Experience
11/2013 Outreach Memphis Health Fair, Memphis, TN
Medical Assistant Volunteer: Worked with all ages of low income citizens served food, assisted with seating and
packages
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