Customer Service Sales

Marlan Twyner

**** ******* ******

Jackson, Mississippi 39211

601-***-****

Objective: My goal is to be a part of a team in a well established company, where I will have the

opportunity to provide leadership, exemplify excellent customer service and produce positive results for

the organization.

SKILLS PROFILE

• Fifteen years of experience in retail sales, including marketing, inventory, cashier,

and management.

• Experienced in training and managing sales staff.

• Strong computer skills.

EMPLOYMENT HISTORY

Harbor Freight Tools (2014-present)

.

• Operations Manager

• Manage and train a staff of about 40 people

• Assist customers to make sure they were knowledgeable about our products and

services

• Provide customer service

AT&T Wireless (2011-2014)

• Assisted customers to make sure they were knowledgeable about our products and services.

• Trained new employees.

• Was recognized within the company for becoming business certified (brought new businesses

to the company).

Home Depot (2007-2011)

• Handled all merchandise in the store, coming up with different ways to boost sales by

cross merchandising product; provided excellent customer service.

• Assisted in training new sales associates throughout the store.

• Department supervisor in several departments including: Electrical, Millworks, Lumber,

and Building Materials.

• Associate of the Month.

Game Stop Incorporation (2006-2007)

• Managed all merchandise in the store. (Assistant Store Manager)

• Assisted in training associates to achieve their goals.

• Provided customer service.

Sam’s Wholesale Club (2001-2006)

• Cashier.

• Marketing sales associate.

EDUCATION

Callaway High School (1994-1998) – High School Diploma

Hinds Community College (1999-2001) - Associate Degree in Elementary Education

Belhaven College (2007-2009) – Coursework in Business Administration

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