Sales Customer Service
Resume:
Jesus Armando Gutierrez
Dallas, Texas 75228
Phone 469-***-****
E-mail ***************@*****.***
Objective:
Pursuing a career, which requires a motivated, dedicated, above average
person. Where increasing sales, creation of effective programs
contributing to higher organizational profits and market share will be
recognized, thereby allowing opportunities for internal growth
Work Experience:
February 2014 - Present Telecom
Advocate, Dallas, Texas
Regional Sales Manger
. Responsible sales process, negotiating with owners and C level
prospects, hiring sales representatives, develop strategies for
managing and monitoring sales activity.
. Developed sales process, product training, sales marketing to maximize
drive and increase sales with prospecting (Cold Calling), tele-
prospecting and hunting for Small, Med to Large Companies to help
sales reach company objective market share for Hosted VOIP solution,
SIP, Data, Wireless, Software as Service M5., and Unified
Communications
. Negotiating contracts with C level Executives closing new business
clients by developing closing techniques, by using my presentations,
persuasive and solution sales skills
. Successfully managing account relationships, train and project
management with existing Clients and relations with VPs, C level
Executives to drive sales growth of product and services. As well as
developing customer base relations, by using my personal skills and
finding solutions for the customer in order to continue upgrading
customers, increasing sales.
May 2013 - February 2014 Autotask,
Albany, New York
Regional Sales Manager
. Proactively contact IT Managed Services, Internal IT Service, and
Print managed Services Market and indentifying qualified candidates
that would make quality clients for the Autotask Software.
. Successfully responsible for sales, prospecting (Cold Calling),
tele-prospecting, hunting for Med to Large Companies, Enterprise
Companies, interviewing "C" level executives. Understanding
companies goals and objectives and qualifying them for Autotask
Software
. Successfully closing new business accounts, utilizing effect
demo/presentations, closing techniques, and persuasive solution
sales skills and web based tools
. Increased sales by developing relationships with existing
customers and closing new accounts through developing relations
with VPs, C level executives and through horizontal and vertical
Markets
. Developed New Channel Partner sales service relations to drive
revenue, managed partner relations for new and existing channel
partner using my personal skills and finding solutions for the
customer service in order to continue upgrading customers, revenue
and increasing sales
. Responsible for driving prospective clients and new revenue from
attending National Trade Shows
August 2012 - May 2013 Telecom Advocate,
Dallas, Texas
Regional Sales Manger
. Successfully implemented sales process, negotiating with owners and C
level prospects, hiring sales representatives, develop strategies for
managing and monitoring sales activity.
. Developed sales presentation, product training, sales marketing
process to maximize drive and increase sales with prospecting (Cold
Calling), tele-prospecting and hunting for Small, Med to Large
Companies to help sales reach company objective market share for
Hosted VOIP solution, SIP, Data, Wireless, SAS, M5., and Unified
Communications
. Successfully negotiating contracts with C level Executives closing new
business clients by developing closing techniques, by using my
presentations, persuasive and solution sales skills
. Successfully increased sales by managing account relationships with
existing Clients through VPs, C level Executives to drive sales growth
of product and services. As well as developing customer base
relations, by using my personal skills and finding solutions for the
customer in order to continue upgrading customers, increasing sales.
July 2010 -July 2012 Nexogy,
Dallas, TX
Regional Sales Manager
. Successfully implemented sales process, negotiating with owners and C
level prospects, hiring sales representatives, develop strategies for
managing and monitoring sales activity.
. Successfully developed sales and product training, implemented a sales
marketing process to drive and increase sales with prospecting (Cold
Calling), tele-prospecting and hunting for Med, Large, and Enterprise
Clients to help sales reach company objective market share for Hosted
VOIP solution, SIP, Data, Wireless, SAS, M5., and Unified
Communications
. Developed and implemented a New Channel Partner training program for
product and services to drive revenue, managed partner relations for
new and existing channel partner using my personal skills and finding
solutions for the customers in order to continue upgrading customers,
revenue and increasing sales.
. Successfully increased sales by developing relationships with existing
customers through developing relations with VPs, C level executives to
drive sales of services. As well as developing customer base, Channel
partners relations by providing solutions for the customers in order
to continue increasing sales.
June 2008 - July 2010 (Company Closed) Target Tax
Preparation, LLC Dallas, TX
Business Development Manager (virtual Office)
. Successfully Implemented Sales process, Negotiating with owners and C
level prospects, develop strategies for managing and monitoring
activity for monthly and quarterly reporting
. Developed product training products and services, develop and
implemented a sales marketing process to drive and increase sales for
clients using software
. Successfully responsible for Texas Region sales, prospecting (Cold
Calling), tele-prospecting, Small to Medium Retail Companies,
interviewing "C" level executives business owner and Entrepreneurs.
Understanding companies goals and objectives and qualifying them for a
Target Tax Preparation Vendor Licenses for Tax Services utilizing TTP
service to increase revenue.
. Responsible for negotiating contracts with C level Executives,
Business owner and Entrepreneurs for business accounts by developing
closing techniques, by using my presentations, and persuasive sales
skills,
. Training for new Vendors and employees on new software and marketing
tax service for Tax Season.
May 2004 - June 2008 PAETEC/MCLEODUSA Dallas, TX
Business Development Manager
. Successfully responsible for sales, prospecting (Cold Calling), tele-
prospecting, hunting for Med to Large Companies, Enterprise
Companies, interviewing "C" level executives. Understanding companies
goals and objectives and qualifying them for solution utilizing MPLS
Network, SIP, for Internet and Data access, VOIP, and Unified
Communications
. Successfully negotiating contracts with C level Executives closing new
business accounts by developing closing techniques, by using my
presentations, and persuasive sales skills
. Developing customer base and Channel partner's relations, by using my
personal skills and finding solutions for the customer in order to
continue upgrading customers, increasing sales.
. Also successfully managed issues and for new and existing customer
base and vendor relations, by using my personal skills and finding
solutions for the customer in order to continue upgrading customers,
increasing sales of an existing account base of $650,000.00.
June 2000 - August 2004 Norvergence NY, New York
Manager of Business Development
. Successfully responsible for B2B outside sales, prospecting (Cold
Calling), interviewing "C" level executives and qualifying for product
and services
. Successfully managed hired and managed outside sales, develop new and
existing customer base, using personal skills, finding solutions for
the customer while increasing sales by upgrading existing customers
. Successfully closing new business accounts by developing new closing
techniques, by using my presentations, and persuasive sales skills
. Increased sales by developing relationships with existing customers
and closing new accounts through developing relations with VPs, C
level executives and through horizontal and vertical sales growth of
full line of wireless service products.
. Company closed. One day filed chapter 11 and the very next day they
filed chapter 7 and closed the doors.
Professional Memberships: Hispanic Chamber Of Commerce, Dallas Chamber
Of Commerce
Organization: Organization of Former United States Marines
Community activities: Boys Baseball, Mesquite Baseball, YMCA
Education: Coastal Carolina College, Brook Haven Community College
Skills: MS Excel, MS Word, PowerPoint, ACT, Sales Force, SalesForce,
CRM,
Languages: Spanish, English
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