Manager Management

Senior IT Manager, Developer, and Information Technology Solution Consultant

I have over 15 years of experience in Information Technology, Consulting, Applications Development and people

management. With several years working for GTE Internetworking, Adobe Systems, and currently Marshall

University, I have applicable experience in several different industries. Additionally, while providing consulting

services during my time with Adobe Systems, I gained experience working directly with high profile named accounts

both remotely and on location with the customer. I believe my experience, work ethic, attention to detail and desire to

provide the best possible solutions would be an asset to any organization.

Experience

Director, Enterprise Applications, Marshall University – Huntington, WV 2008 Present

In my role as Director of Enterprise Applications, I have a staff of between 6 10 direct reports handling all internal

application development, systems integration, and management of the online learning management system at

Marshall University's main Huntington campus, as well as all satellite campuses.

This role is a working manager role, and I am heavily involved in the design, development and testing of many of the

solutions that I oversee. Some examples of projects that I am responsible for in this role include:

Development and execution of the campus mobile strategy, including providing responsive website

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templates (HTML and via a Wordpress based CMS), as well as the development and management of the

various iOS and Android mobile applications provided to students.

Integration of internal applications and vendor provided applications with the campus single sign on

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initiative, achieved through integrating Active Directory with CAS, and subsequently CASifying applications

to use this authentication source. This allows Marshall University to provide faculty/staff and students with a

single set of credentials that provide access to most campus services.

Management of the campus SharePoint environment. In addition to installation and configuration of

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SharePoint, I have developed and delivered user training, and individually upgraded the campus installation

and associated content databases from SharePoint 2003 >SharePoint 2007, again from SharePoint 2007

>SharePoint 2010, and finally from SharePoint 2010 to SharePoint 2013 earlier this year.

Management of public facing servers. These servers include the campus web server, student portal, and

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various application servers. These servers exist in a primarily Windows/Active Directory environment, with

my direct responsibility including (at various times) servers running Windows 2003, Windows 2008 R2,

Windows 2012, IIS (versions 5 through 8), SMTP services, PHP, Adobe ColdFusion, CampusEAI

myCampus, Apache Tomcat, WordPress in a multisite environment, and other associated technologies.

Management of the campus online learning management system. The Learning Management System

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(LMS) provides students with the ability to participate in full credit courses entirely online through the use of

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Blackboard Learn 9 in various versions/configurations, from 9.1 through 9.1 SP14. In addition to managing

the integration between Blackboard Learn and the Banner based student SIS, I have also integrated

Blackboard Learn with the CAS single sign on system, and development custom solution enhancements to

ease the use of the LMS for both students and faculty.

Developed the current campus content management system, based on WordPress configured as a network

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installation in a multi site environment. This custom content management system services over 400

individual department and campus group sites, and provides an easy way to deliver a consistent user

experience from department to department while allowing different content editors with varying skill level the

ability to edit web pages.

Manager, North American Field Support – Adobe Systems, Inc. – San Jose, CA 2000 2008

Served for over three years as Principal Adobe ColdFusion consultant working with over 30 named accounts

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in support of various applications. Provided code review, infrastructure advice and support, and technical

troubleshooting for major accounts like Fidelity Investments, the National Institute of Health, Scholastic

Publishing, the Social Security Administration, the Federal Aviation Administration, and the Mayo Clinic.

Managed between 15 25 senior technical support engineers placed both locally and remotely, and provided

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escalation support for technical issues they encountered with their customers.

Developed the initial program deliverables, marketing collateral and pricing structures for what evolved in to

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Adobe Systems North American Technical Account Manager program – a program the eventually replaced

the named account consulting program I was previously a part of.

Delivered on site visits to customers to assist with implementation and rollout of applications, or installation

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and configuration of Adobe Systems server software.

In addition to my role as North American Field Support manager, I continued to provide tier 3 custom

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support to named accounts in support of Adobe Server products ColdFusion, JRun, Flash Media Server,

LiveCycle and other technologies that customers used in support of these systems.

Education

Marshall University 1992 1997

Regents Bachelor of Arts

Marshall University Graduate College 2012 Present

Currently enrolled in the Masters, Fine Arts program

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Publications

Ross, Neil and Cummings, John

Inside ColdFusion MX

New Riders Publishing, 2002

Ben Forta, Nate Weiss, Leon Chalnick, David Crawford and John Cummings

ColdFusion 5 Web Application Construction Kit

Que Publishing, 2001

Skills

Each skill area lists only skills that are proficiencies and have been regularly used in the course of conducting

regular job duties

SERVER OS: Microsoft Windows (2003, 2008 R2, 2012 R2), RHEL 8, 9

WEB SERVERS: Internet Information Services (5 through 8), Apache

CLIENT OS: Mac OSX, Windows (Vista through 8.1)

PROGRAMMING LANGUAGES: PHP, Classic ASP, ASP.NET (C# and VB.NET), CFML

SERVER SOFTWARE: Microsoft SharePoint (2003, 2007, 2010, 2013), Adobe ColdFusion, Apache Tomcat

WEB DEVELOPMENT: HTML, HTML5, Javascript, JQuery, CSS, SASS, LESS, responsive design

INTEGRATION TECHNOLOGY: CAS, Shibboleth, ADFS, Microsoft FIM, XML, XSLT

EDUCATION TECHNOLOGY: Blackboard Learn (9 through 9.1 SP14), WebCT Vista, Blackboard Collaborate

MANAGEMENT: Budget projections, resource management, hardware lifecycle, employee review

MOBILE: iOS development via Objective C, PhoneGap, NimbleKit, node.js

Additional Information

PERSONAL SITE: jcummings.net

TWITTER: @jcummings1974

LINKEDIN: http://www.linkedin.com/in/jcummings1974/

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John CummingsJohn Cummings John Cummings

Huntington, WV 25705

Phone: 304-***-**** E Mail: ****@*********.***

Contact this candidate